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13 reviews from our car dealer reviews community
Leave a review for Alisons Cars Ltd
Leave a review

13 reviews from our car dealer reviews community

Leave a review for Alisons Cars Ltd
Leave a review
"Do NOT BUY THE CARS FROM THEM!!!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Do NOT BUY THE CARS FROM THEM!!!

"Dishonest and sold me a cat s car that’s"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Sold me a car late last year which turns out had been in a major accident and should have been written off , they or finance company not interested ( Moneybarn) and palmed me off with excuses etc . use any other dealer out there , you have been warned .

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+2 Found this review helpful
"Do not buy from these guys"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car from these guys in June. My first car, and I hadn't passed my test yet so the car was parked up until October. Started driving the car in mid October, twice a week to go to boxing. after 3 weeks of driving the car the clutch went costing me £1300 to replace. New clutch and flywheel. the garage also gave me a list of faults with the car as long as your arm. I then take the car for an MOT which it then failed, but apparantly the MOT before this it passed with flying colours, so I guess that was faked because again

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"Richard"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

After purchasing what looked like a good clean car (Mini) I drove around 2 miles down the road and had a major over heat (head gasket issue) returned the vehicle for a week and was told the issue had been repaired at the cost of £400 which sounded dubiously cheap. Need less to say after around 2 miles leaving with the car the same thing happened again! This time I was advised to take it to there own mechanics which was a real quality back street establishment who after an hour phoned me back and said the car was perfect and that it was perfectly normal for Minis to boil there coolant. Next I was told to get my own mechanic to check it over. I brought along a fully qualified mechanic who gave them an honest opinion about a head gasket issue and was then along with myself verbally abused. I had the key thrown at me by an employee who was all of 18 years old who then ran off to the showroom and locked the place up and brought down an electric shutter as I tried to return the key. After several phone calls I was promised a full refund but on my return was verbally abused and threatened. I got in touch with trading standards to get my money back. Whatever you do be very careful if your going to buy anything from these guys.

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+5 Found this review helpful
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"Happy Bmw Buyer"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I visited Alisons Cars back in May and everything was fine, the car was extremely good value for money and was in pristine condition. The sales team were really helpful and nice and I have had no issues with the car at all up to now. I would definitely recommend them.

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+1 Found this review helpful
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"Very good car and service"
4.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a VW Golf from Alisons Cars a few months back and the service was of a very high standard. The car was quite clean and as described, There were a few lights that came up on the dash but this was all sorted no problem. I would recommend this dealership, I had a very good experience with them.

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Dave in response to Very good car and service

Has anything gone wrong yet it seems the aftersales is not good

"alan"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I took a mechanic with me to see car, found no faults, very clean car, was given small discount off the asking price, and free delivery. car was deliverd in less than 7 hours. very pleased with all aspects of the deal, would deal again. Thankyou.

"Trev Cox"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We bought a car in September 2015 for our 17-year-old daughter. After four months it failed the MOT on emissions.we found out it failed on the same problem for the past four years, it costs over £1000 to rectify. After many emails & phone calls we eventually got a very unpleasant and in helpful response from Alison's. A few weeks after this the Power assisted steering filed with yet another huge bill. This is now well over the price we paid for the car in repair bills .again we contacted Alisons and have had no reply. Last week while driving on a country road late in the evening, the car totally cut out on my daughter whilst pulling out of a junction halfway over the white line and would not start again. We had to have the car recovered to home where it sits on our drive while we try and figure out what to do next. This is now causing us major stress due to juggling taking my daughter to and from college and work whilst we try and get to work ourselves. We strongly advise NEVER to buy the car from this company!!!!!

"Eldar"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased car from Alisons cars and i am very happy with car and the custmer service was fine.I got even free MOT done,reccomended.

"Ceasar"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Worst customer service ever experienced. These people don't understand the word customer and there's no service to speak of. As soon as a problem is encountered they don't want to know. They don't return calls or messages and leave you hanging on for weeks before it becomes obvious that their not going to do a thing to sort out faults. As the other reviewers say, buyer beware and keep clear. Not nice people to do business with and have no regard for customers.

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Dealership Information

Alisons Cars Ltd is an Independent dealership that is based in Birmingham. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
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Ratings
13 reviews2.6 out of 5 stars — Rated Average
Excellent
5
Very Good
0
Average
0
Poor
1
Terrible
7

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  • Contact Information

    Address

    Alisons Cars Ltd
    100 Manor Farm Road
    Birmingham
    West Midlands
    B11 2HX

    Get in touch

    0121 448 0911

    Opening times

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    Dealership Statistics

    38%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Alisons Cars Ltd

    Company Formed: XXXXXXXXXX
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    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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