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35% Recommend
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79 reviews from our car dealer reviews community
Leave a review for All Sorts Motor Company
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79 reviews from our car dealer reviews community

Leave a review for All Sorts Motor Company
Leave a review
"Avoid"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

dealer sold a dangerous and unroadworthy Jeep Grand Cherokee with faulty brakes for £2,500 after advertising it online as a "stunning" vehicle.

phil in response to Avoid

He was on in court early this week you can read about it on walesonline. I don't understand how they can keep trading they should be closed down and never allowed to trade again,

MD in response to Avoid

Can't believe these are still trading. We bought a 'death trap' of a car as quoted by an independent inspector who advised us never to drive it again. Had to be taken back on a tow truck the day after we bought it and thats where we lwgt it. Please listen to the negative responses to this company as I assure you they are all true. I do believe there have been some customers who have been lucky enough and had a decent car but our experience with them was horrendous. Still got the video evidence of the aggression of the sales man when we complained. Eventually won our case and had our money back after they decided that they didn't want to go to court. Think the owner has been there a few times before.

Lauren Richards in response to Avoid

Hi, I am responding to this review in regards to my car, as I have had the same thing happened with my car bought from them in March, and my gear/transfer box basically fell off while I was driving it. I'd love to get in contact with you for some advice.

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"Very happy "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very happy with my Kia Sportage can't fault them at all. Buying made easy thanks Mitch!!

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+2 Found this review helpful
"Rude, The Worst"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought Ford Kuga from this garage.Paid 6 grand only to discover when i got home boot and all footwells all soaking wet.Contacted garage to get told due to the valet.Car was dirty so i disputed this.After making numerous calls to them none received as they just want you to go away they agreed to collect car as i live in plymouth.They then took car back to there garage for inspection a week later there solicator contacted me saying cars being returned no issues with leaks etc so i emailed pictures showing how dirty and wet the car was and told them i would pay for a inspection in plymouth when car was returned.Surprise Surprise they keep hold of the car and said they would get the car inspected themselfs by a ford dealer.2 weeks later after more unreturned phone calls they yet again told me car had no issues.In the mean time i contacted the Ford Garage they said was dealing with the inspection and i spoke to the person who looked at the car and he informed me that there where issues with water getting in from boot and rear boot window.The agreement i had with allsorts was money back if damage wasnt caused from valet.So allsortmotors where repairing the car whilst all they where supposed to do was inspect.I had to travel to get the car back i had the keys chucked at me and got told to leave .I got the car home and changed all the wet felt and cleaned the car myself.Yes they repaired the leaks but lied about doing this. Would not Trade with these people they are only interested in your money stay away.

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+146 Found this review helpful

Staff from All Sorts Motor Company in response to Rude, The Worst

Mr sharrock we had the vehicle inspected by 2 independent garage both of whom couldn't not find the fault you claimed was there. You were given written proof of this and were given the opportunity to have the car checked yourself. You chose not to do this. Had there been any issue we would have rectified it.

Mr Sharrock in response to Rude, The Worst

As Allsorts stated in there response yes they did have 2 inspections on the car.But i only got one report which wasn't a inspection was just a headed letter.Which i claimed false hence them keeping my car for yet another 2 weeks to have 2nd inspection in which they wouldn't give me results as done by proper Ford inspector.My dispute with this dealer was that i would get my Money back had a fault be found no repairs to be carried out.They where clearly repairing car so i couldn't get my money back.Ford Aberdare did the inspection on this car but as a favour so wouldn't back up what was said to me over a telephone conversation hence myself having to accept matters.I stand by my word all above information is correct i have no reason to slate this dealer other then the way i was treated.Had we agreed on repairs in the first place then this matter would have been resolved but i was told money back.Ive had to replace all felt and have car cleaned myself with no part refund or a sorry.

"Awfull"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Absolutely awfull place. The manager is very rude. Bought a white Peugeot and had nothing but problems. The manager doesn’t want to know even though I have 3 months warranty... I’d advise no one to visit this place!!!!

Staff from All Sorts Motor Company in response to Awfull

You contacted us and were asked to bring the vehicle in so we could get it checked over. Unfortunately we could not do this on the same day contacted us.. as yet you have not brought the vehicle in. How can we investigate a reported fault if we don't have the car?

"Vile service"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a Ford Fiesta from this garage, week later trouble with the gear box, awful customer service if you can call it that! I'd Stay away from this garage, unless your happy spending good money on what seems to be utter rubbish!

Staff from All Sorts Motor Company in response to Vile service

You contacted us to say you had an issue and were asked to bring the vehicle in for us to inspect. After having 2 independent garages look at the car and driving it ourselves no issue with the gearbox could be found.

"Stay Away"
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought car. Day 1 power steering failed. Garage took car back and week later returned it, apparently having fixed the problem. Day after car was returned, power steering failed again. Car was returned to garage. Garage refused a refund and only offer they made was for me to swap the car for a less expensive one, which I didn’t want to do. Ended up going to court and winning. Got awarded refund for car and my losses. It took 314 days from day of purchase to get my money back. My advice, is STAY AWAY from this garage.

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+141 Found this review helpful
"Avoid this place like the plague "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Avoid All Sorts Motor Company like the plague the plague is easier to deal with than this company. Will be contacting trading standards.

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"noise in the engine"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Don't even step on the forecourt. Pushy salesmen. Vehicle I bought from them last year for good money turned out to be a pile of junk. It had a 11 month MOT?? but rusted underneath holes in chassis, spare wheel you could crumble and a noise in the engine. Not even worth half of what I paid for it. I kick myself everyday for handing over that money. Listen to the bad reviews they are true. They've been on tv in the past.

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+85 Found this review helpful
"Happy customer returned"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car from these guys last year and it has been great. Bought a 14 plate Renault clio in August and part exchanged my old car with them. Very happy with the service and with the cars. Lots of things said about this garage but they really are superb. Will definitely go back myself and recommend to others.

"Great garage"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought car off these guys in March and couldn't be happier. Great service and aftersales, I wouldn't believe half the things people write after having dealt with this garage myself. Definitely recommending.

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+2 Found this review helpful
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Dealership Information

All Sorts Motor Company is an Independent dealership that is based in Hengoed. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
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GAP Insurance
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New Car Sales
Part Exchange
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Servicing
Used Car Sales
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Ratings
79 reviews2.4 out of 5 stars — Rated Poor
Excellent
26
Very Good
2
Average
2
Poor
8
Terrible
41

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  • Contact Information

    Address

    All Sorts Motor Company
    Unit A Main Road
    Hengoed
    Caerphilly County Borough
    CF82 7PP

    Get in touch

    01443 862232
    http://www.allsortsmotorcoltd.co.uk/

    Opening times

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    Dealership Statistics

    35%
    Would recommend this dealer to family and friends
    6%
    Percent of reviews responded to by this dealer

    Additional Information About All Sorts Motor Company

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    Directors: XXXXXXXXXX
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