All great, showing you cars friendly etc...…….Then the moment you put the deposit down...……….. Allen Ford in Northampton are done !! They never call back!!! They lost our spare key so we then have to arrange new keys to be coded to the car. ( This has taken almost 6 weeks ) .…………. we call and call and never get calls back. When I finally have someone from services call me back about new keys being coded for the car, he said we need to leave the car with them, they can collect it which makes it easier and agreed to leave us with a courtesy car ( NO courtesy car left with my husband ) I call to complain, the man is rude to me on the phone and wasn't willing to give me details of who is in charge and who I need to complain to...…….. I finally got a name !! The lack of communication is unfortunately throughout the whole team, sales, services etc my advise, Take your money somewhere else.

Really nice environment at Allen Ford. And a pleasure to buy from, Management team and sales team great as always.

Been dealing with this place for years but latest experience amongst the worst ever. Rude, arrogant, getting us to put money down on a car that never existed, increasing quotes by 45% overnight. Shocking from Allen Ford Northampton.