Arrived September last year to buy a car and was told it would likely be here by October. That was then delayed to January 18th (quite the delay). The 18th arrived and the car wasn't loaded on the truck for some unknown reason. I was given a new date of Jan 26th. Once again the car didn't arrive and this time I wasn't even given a reason. I have been given another date of Jan 31st but was told that's not set in stone. Jan 31st has been and gone and I didn't even receive a phone call updating me this time. Feb 2nd and I'm still waiting for my damn car! I like the salesman assigned to me and none of this is his fault. There is clearly something very wrong at Kia in Bath with their transportation of the cars or something else in the chain of delivery as this is getting beyond a joke now. They get 2 stars just because the salesman has done his best. The entirety of the rest of the service has been quite poor.

Just bought a Kia for my father. Taz was great. Very professional and not pushy at all which made my elderly father very comfortable with his purchase. Thank you Taz

Over the last 3 months we have been looked after by Taz Whitfield at Kia Allen as we bought one car and reviewed another. At all times he was personable, knowledgeable and reliable. Great customer service from him and a pleasure to deal with.

I have just bought the new Sportage. Jack assisted me originally and explained everything about the process and my options. The sales team were caring, interested and knowledgable. During the period between agreeing the purchase and collecting the car my telephone enquiries were dealt with professionally by whichever member of the team answered the phone. When I collected the car the sales parson had unfortunately been off sick but the manager Adam picked up the reins and made sure that my buying experience was as enjoyable as I had hoped it would be. This is the second Sportage I have purchased from Allen Kia Bath and will definitely be buying my next one there. (subject to a decent deal of course !!) :-)

Shout out to salesperson Tom who looked after us very well when we traded in our car for a Kia Sportage

Thanks to the team at Bath Kia for making the transition to a fully electric vehicle so easy. Great customer service and friendly atmosphere unlike many other dealers I visited.

Went to buy a new all electric/hybrid car which I initially thought would be difficult but Ashley talked me through all the options and I purchased an eniro which I collected just the other day. Great service from start to finish.