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Great service and Tony goes the exra mile. I bought a 2010 2.0 Golf TDi Match with 44K on the clock and it was exactly as described. I bought it and drove it away the same day - this is how car buying should be. 5 stars from me!
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Bought a lovely rare specced Mk1 225 TT from them in the summer of 2015. Straightforward deal, no messing around. Very well detailed too, car was like new. Great support too, a year later helped me source parts and recommended a reliable and affordable specialist to carry out some work I wanted done on the car. A.N.A Autos definitely recommend and trust.
Having read reviews about ANA Autos Ltd (apart from one) on this website and others we decided to travel to London to view. we were surprised by the condition of the car which although over 10 years old was in outstanding condition. we dealt with Tony who was very knowledgeable and not pushy at all. we were given the keys and allowed to look around the car without being hounded as was the case with other dealers we had visited earlier that day. i would recommend definitely recommend this dealer. my only reservation is the estate the cars are stored at. i felt a little uncomfortable with the surrounding area but any worries were quickly allayed once we had the pleasure of dealing with such a professional person. just goes to show you don't need to go to an expensive showroom to get service and quality.
The car I bought from ANA Autos had a fault that became apparent within 8 miles and so was returned that day, but he accepted the car back but took over a week to refund money and doesn't accept that under new rules (CPA 2015) we do have the right to reject the car rather than have it repaired. If the car is fine then you should be OK, but if it's faulty that's when you may have problems with this rude person who repeated lied about sending the money back via bank transfer.
tony panayiotou from ANA Autos Ltd in response to AC
I agree there was a very short delay in the customer receiving the final part of his refund after half was refunded with cleared funds on the day the vehicle was rejected when the engine light became illuminated, which subsequently cost just £70 to rectify. Contrary to what this individual has stated the refund was delayed after his friend who had travelled down with the buyer had said he was interested in the car for himself if he could borrow the money and would contact us within a couple of days since he was confident the fault which in no way affected the drive would be a minor fix. He contacted us to say he could not borrow the full amount and would not be able to proceed. In any event the balance of the refund was paid back within the same week. There was never any chance of not being refunded. I have never received negative feedback in 14 years of trading and it speaks volumes about certain people when after agreeing to cancel a sale with no quibles he then jumps at the opportunity to leave these comments. 99% of dealers would have insisted on being given the opportunity to rectify since the fault was NOT apparent at the time of the test drive or sale. If we were aware that the engine management light would come on we would also have rejected the buyers request to cancel the sale.
Top service received from Tony and his very experienced business partner (a highly qualified mechanic). The car was a very clean, tidy example and just as described. The whole process was easy, friendly, approachable and at no point did I feel pressurised into the deal or as if I was "being sold" - all too rare a thing in this business! In my opinion a totally honest, straight forward, trustworthy and reliable outfit selling quality used cars at very fair and realistic prices. I highly recommend them! "An island paradise in an ocean of sharks!"
This was a very straight forward service that ANA Autos in London provide. I can tell you that I would highly recommend to others by the way I was looked after in Jan 2015. Specifically their prices are excellent and I got a good deal for my new Toyota.
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ANA Autos Ltd is an Independent dealership that is based in London. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
ANA Autos Ltd
Hamilton Avenue
London
Greater London
N9 7PP
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