14% Reviews
replied to
64% Recommend
to friend


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14 reviews from our car dealer reviews community
Leave a review for Ancaster Hyundai Croydon
Leave a review

14 reviews from our car dealer reviews community

Leave a review for Ancaster Hyundai Croydon
Leave a review
"New Car Purchase"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Called Ancaster to arrange to see a new electric Kona for my wife to replace her old i20. Arrived at the showroom but the salesman would not open the door so we could sit inside and stared at us out of his glass office window, completely indifferent. Go to WILSONS in Epsom.

"My new car purchase"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have been coming to this dealership for the last 6 years and I am on my 3rd Tucson and I have recommended numerous family and friends who have all bought cars. I love dealing with Vanessa and her sales Team. Anita and Alek really helped me with my purchase this time and were absoluetly amazing. I would also like to mention Lesley who makes you feel welcome. I would 100% recommend this dealership to everyone

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Jillian from Ancaster Hyundai Croydon in response to My new car purchase

Hi Joanne, thank you for taking the time to write such a lovely and detailed review. It is great to hear about the different members of staff that have assisted you and provided great customer service. I will be sure to pass your comments onto each one of the staff members mentioned, I am sure they will be very happy with your kind words. We are very pleased that you were also able to recommend family and friends to us. We look forward to being able to assist you again in the future. Ancaster Hyundai Croydon

"Hyundai Croydon team are amazing!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I came for a test drive, I am a motability customer and was looking for my first lease vehicle. Bryan was my Salesman and was a joy from start to finish. I made an order on the 17th April. I collected the car 26th April. The team are wonderful and made sure I knew about cars controls before moving off. It's my first car buying/leasing experience and Bryan made it a very smooth handover. I am very happy with the car, I now no longer have to struggle. I have a kona n line electric dark grey. Being a stock car I didn't choose specs or colours I took what they had and I am a very extremely happy customer. Thank you I really appreciate all of your help.

"Excellent customer service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Recently bought a car from Croydon branch , fantastic customer service from the guy’s there it made my experience a lot easier & I would recommend any of my friends.

"Excellent customer service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car from the guy’s at Croydon, staff were so helpful & polite, it made my experience so much easier would recommend to any of my friends.

"What a super visit"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Thank you charlie for all your help so so helpful and patient you deserve a pay rise and an assest to the company thank you again charlie i give you 5plus stars

"Fantastic Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just collected my 2nd Tucson from them. Staff are friendly and polite and can't help you enough. Would recommend

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Ancaster Hyundai Croydon from Ancaster Hyundai Croydon in response to Fantastic Service

Thank you for your positive review. We pride ourselves on exceptional customer service and we are pleased that we achieved this for you. Ancaster Hyundai Croydon

"Bad Customer Service"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Was waiting for more than 30 mins at the dealership and not a single person was available to even meet or greet. Don’t think will go there again.

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"Proper people"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I spent the whole weekend travelling around Croydon dealerships trying to find the right car for my daughter. Got treated like muck everywhere I went apart from Hyundai on Purley Way. Proper people with proper cars, well done and you will have my business when she passes

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+3 Found this review helpful
"Great Customer Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have visited a lot of showrooms on the Purley Way and found this one by far the best experience. The showroom is huge and they were very busy but they made me feel very welcome and I decided to buy a car the same day. They have great coffee too!

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Dealership Information

Ancaster Hyundai Croydon is an Franchise dealership that is based in South Croydon. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
14 reviews3.8 out of 5 stars — Rated Very Good
Excellent
9
Very Good
0
Average
2
Poor
0
Terrible
3

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  • Contact Information

    Address

    Ancaster Hyundai Croydon
    421A Brighton Road
    South Croydon
    Greater London
    CR2 6EU

    Get in touch

    020 3772 4160
    http://www.ancaster.co.uk/locations/1205/ancaster-hyundai-croydon/

    Opening times

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    Dealership Statistics

    64%
    Would recommend this dealer to family and friends
    14%
    Percent of reviews responded to by this dealer

    Additional Information About Ancaster Hyundai Croydon

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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