Once again I was blown away by the excellent service I received. Needless to say I was happy as I bought another new Tucson from the guys at Ancaster Croydon. Tony Vanessa and Steve were at the ready with smiles to help. Thanks guys I really appreciate it.

Booked to test drive at Ancaster Hyundai Croydon to see the Kona last Sunday at 3pm. Turned up at about 2.30 and asked for the salesperson, who appeared to be busy for the whole time I was there. This was after the person that eventually took me on the test drive had gone into an office with 2 other people to point out who I was and they all took one look at me and decided to dismiss me as a serious buyer they could make money from. The showroom was not that busy but on top of the fact that I was kept waiting for almost 1 hour the salesperson that eventually took me on the delayed test drive was forever forgetting my name which was most annoying. When I eventually got into the car to test it was absolutely filthy but the worst thing was there were two large McDonalds cup in the holders getting in the way and he made no attempt to remove them. After the test drive I asked to test the Tucson and was told that only one car was allowed on any day and that the original sales person had my details and would arrange the details. Needless to say that was never followed up by them. Just like to say that I have now bought a top of the range Toyoto CHR from a nearby showroom where the sales people were so much more accomodating, friendly and non judgemental. Names can be supplied if needed.

I put a deposite on an i20 two days later the car was still being advertized and the price had been droped even though i was told there was no flexability on price, we agreed a new price but when i turned up to pay and collect the car they still had the wrong price, I also asked about scratches on the car and was told they would be sorted but no i have had to sort them out myself plus the salesman had been told four times he had the wrong address but still sent the V5C out i tryed 3 times to contact the salesman but he would not return my calls. it seems once they have your money they wont nothing more to do with you.