Nissan Bromley a disgusting service. They had my car in for repair because the engine light came on and the car was misfiring and shuddering and they charged me over £2500 for timing chain which they said was the problem to then find out a week later the same problem occurred which I had initially stated. They didn't give me compensation or refund. I then went to Nissan South Croydon as I thought they would have mechanics that knew better and they repaired the spark plugs stating it was a different problem but by the next day it had the same issues. I paid another £300. I have since exchanged the car as they discovered it was an even more expensive problem with the engine, which I couldn't afford. But now I'm at a big loss from Nissan. I'm absolutely disgusted how they couldnt compensate me for any of the repairs that has been paid of which didn't fix my car, and has left me out of pocket completely I am now struggling to live and feed my children. I have no respect for this company. This doesn't even deserve a one star I wouldn't give them any. They have no care for what I have spent and the fact that it did not repair my car. I hope you can live with yourselves knowing how much stress you have caused me and my family.

Very unprofessional costumer service. The worst dealership I have to deal with. They just want your money and after they treating you with no respect. My car is under warranty but still they want you to pay to fix the car. Stay away from Ancaster Nissan Bromley. Avoid

The staff there were absolutely lovely! Very friendly and helpful, especially Vanessa Alvarez. She gave me good advice and assisted with all my queries. She really made my day considering I was given bad news regarding the condition of my car, you need staff like that to keep you positive when you’re in a dilemma. I would definitely recommend them 5 stars all round.

This has happened twice before, is this a design fault as in future I will have to pay as the warranty is running out.. Please let me know!

Thanks to vanessa for your help and efficiency for solving all our doubts and opinions about the car. We will recommend the confederate Nissan in bromley a lot. thanks vanessa for your services you are the best

Andre’ and George at Ancaster Nissan in Bromley have great communication skills. Thanks for your assistance.

Having decided to buy Qashqai I booked a test drive at Ancaster Nissan Bromley. On arrival I found all of the staff very polite and attentive. I liked the car very much but decided to consider a pre-reg vehicle rather than a new one as originally planned. Unfortunately the pre-reg cars were selling very quickly at the time and Ancaster were unable to find a vehicle with my preferred specifications but this was not for want of trying. James Atherton in particular tried very hard to source a car and kept me informed by telephone at all times. As a result of my experience I would recommend this dealership to my friends.