94% Reviews
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96% Recommend
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256 reviews from our car dealer reviews community
Leave a review for Andrew James Cars Ltd
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256 reviews from our car dealer reviews community

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"Will get my next car from here"
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

Andrew James held the car for me for three weeks, I had a slight issue with the car when I picked it up but they resolved it for me, James who I dealt with was professional and a really nice guy, he took his time, didn’t rush me and gave me freedom to go on a test drive by myself, then let my dad test drive the car as well. When we get my wife’s car we’ll get it from there and my next car too!

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"Really polite and honest."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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Picked up my BMW 3 series yesterday and all i can say is fantastic. The service and communication was spot on. Really polite and honest. Very smooth and easy process. I travelled 5 hours down the country and i was certainly not disappointed. Huge thank you to the guys up there they did a fantastic job and i definitely recommend it to anyone out there looking for new motor. 5️⃣⭐️

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"Top Marks "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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They are reliable and always make themselves available to assist with any issues which may occur. Great customer service and professionalism

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"Let you do what you need to do "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I was a bit cautious approaching buying a car off a dealer again as I'd had a terrible experience buying my last car from a dealer. I was not an easy customer but James was very patient. No pressure sales they literally just give you the keys and let you do what you need to do including a test drive. A good selection of high quality cars, they know their business and have some very good sources with high end part exchanges. Again patient and sensible in negotiating final work and prices. Agreed new disks and pads all round without agreeing brands and they automatically fitted quality Pagids and also replaced the aux battery even though this hadn't come up as a fault or agreed as part of the sale. Also got a discount to replace the front tires as I wanted a specific spec/brand. Loved the Volvo V90 R Design Plus that I ended up with paying the final balance with Andrew in the end even though James had done all the hard work! Andrew was brilliant as well and even though he hadn't met me before threw in a high spec USB cable just to help me plug in my phone to get me home. Really nice guys, great buying experience and with a Gold national standard 1 yrs warranty, a fresh MOT and service (plus agreed works) I'll definitely be back there for my next car. Negotiate and buy with confidence!

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"It’s all going well with the Mini"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

It’s all going well with the Mini Countryman I got from Andrew James Cars, we we’re looking online for a new car and saw it pop up and it looked really nice, and hit all the right notes also it seemed to be a quite good price, the only issue was my previous car was nearly 20 years old so I did not know the modern workings of the car and they just assumed I would, but once I told them they helped, the experience was genuinely very good overall.

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"Excellent "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

The BMW 440i from Andrew James Cars, was the perfect spec, model and everything. I can’t remember who it was I dealt with but they were excellent, I’d absolutely recommend them!

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"Skoda Karoq"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

I was looking for a Skoda Karoq for about 18 months and Andrew James Cars had the colour I wanted. Shortly after it was delivered it had a fault some sort of malfunction with the airflow intake, I put it in and got it sorted and Andrew James Cars paid for it even though the warranty didn’t cover it, my only argument was it had done a few more miles than advertised, but apart from that the car is running perfect very, very, very pleased with the help that Andrew James gave me in all the correspondence that we had.

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"Exact car I wanted "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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I’m really really pleased with the Kia Picanto from Andrew James Cars, It was the exact car I wanted, in the colour, spec, price and the dealership is near me so I could go see it! the location of the place wasn't wonderful, to make it feel absolutely fabulously special but aside from that they were extremely friendly and not pushy at all, I’d recommend them!

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"It's hard to come by a decent dealer"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer invited to submit review

All Good with the Mercedes A Class, I was shopping online and looked at the reviews for Andrew James Cars, they all looked good so thought I'd give them a go. I think it was Andrew himself who I dealt with, personally I’d give him a five out of five, it’s hard to come by a decent dealer.

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"Ford Ecosport "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
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Everything is all good with the Ford Ecosport I got from Andrew James Cars, my experience at the dealership was quite good, I would recommend them.

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Dealership Information

Welcome to Andrew James Cars Ltd

Used cars in Rochester, Kent

Here at Andrew James Cars we believe buying a car should be an enjoyable process, you should not feel pressure.

Which is why we let our cars do the talking - simply book an appointment with us, come and get the keys, and we will leave you to view the car without a pushy salesman over your shoulder!

We'll just put the kettle on, and if you require any assistance or advice, our combined experience of over 40 years in the car industry will be sure to steer you in the right direction.

We do not charge any admin fees, there are no hidden surprises with us before you buy.

We do not try and sell you additional products you really do not need or want - just fantastic cars at competitive prices, award winning warranties, and flexible finance packages to suit all credit scores.

We look forward to seeing you soon!

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 2017

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
256 reviews4.9 out of 5 stars — Rated Excellent
Excellent
237
Very Good
18
Average
0
Poor
1
Terrible
0

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    Contact Information

    Address

    Andrew James Cars Ltd
    Nuralite Industrial Estate Canal Road
    Rochester
    ME3 7JA

    Get in touch

    01474 878850
    https://www.aj-cars.co.uk/

    Opening times
    Mon 09:30 - 17:00 (BY APPT)
    Tue 09:30 - 17:00 (BY APPT)
    Wed 09:30 - 17:00 (BY APPT)
    Thu 09:30 - 17:00 (BY APPT)
    Fri 09:30 - 17:00 (BY APPT)
    Sat 09:30 - 17:00 (BY APPT)
    Sun 11:00 - 16:00 (BY APPT)

    Dealership Statistics

    96%
    Would recommend this dealer to family and friends
    94%
    Percent of reviews responded to by this dealer

    Additional Information About Andrew James Cars Ltd

    Company Formed: 2017
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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