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I've taken my Hyundai Tucson on some good runs since driving away from the dealership and so far everything seems fine. The team here were very good while I was enquiring about the car and other than missing a jack in the boot, I have no complaints.
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Aftersales from Andrew James Cars Ltd in response to Great customer service
Thank you for taking the time to share your experience with us. We appreciate your honest feedback and are glad to hear that your visit to us here at Andrew James Cars Ltd met your expectations. We’re always looking for ways to improve and your review helps us do just that. We hope to provide you with an even better experience on your next visit!
I would definitely get another car from here in the future. Andy was the gentleman who looked after me and I thought he provided really good customer service. He gave me all of the information I needed and there was no pressure from him, which was ideal. I'm loving my Mitsubishi Eclipse Cross, it's been a great car.
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Aftersales from Andrew James Cars Ltd in response to I would return in the future
Thanks so much for your kind words! We’re thrilled to hear you had a positive experience with us at Andrew James Cars Ltd. Our team work hard to provide the best service possible, and it’s rewarding to know that our efforts have helped make your visit a pleasant one. We look forward to seeing you again in the future!
Service level was 10/10, I had a major issue just after collection with the car which has been fixed by Andrew James Cars Ltd. While the car was at services they gave me a courtesy car, so they deserve the highest rating from me.
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Aftersales from Andrew James Cars Ltd in response to Deserve the highest rating
Thanks ever so much for your wonderful review! We’re thrilled to hear you've had such a positive experience. Your satisfaction is our top priority, and it’s fantastic to know that we’ve met your expectations. We appreciate your feedback and look forward to seeing you in the future. Safe travels!
The car is great. I am very pleased with my purchase and the overall service was excellent.
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Aftersales from Andrew James Cars Ltd in response to Excellent
Thank you for taking the time to share your experience with us. We appreciate your honest feedback and are glad to hear that your visit to us here at Andrew James Cars Ltd met your expectations. We’re always looking for ways to improve and your review helps us do just that. We hope to provide you with an even better experience on your next visit!
I'm just waiting on a window switch from here, but I'm not chasing it because I have every faith it'll be sorted, but my Skoda Octavia is getting on just fine otherwise. The customer service was excellent and faultless to be honest. The approach was relaxed, with a "have a look around, and if you like it, we can talk, if not, no worries" attitude. 5* plus experience. It's clearly a well-run operation with knowledgeable staff and great customer service.
Reviewer has confirmed their email address
Aftersales from Andrew James Cars Ltd in response to Couldn't ask for more
Thanks so much for your kind words! We’re thrilled to hear you had a positive experience with us at Andrew James Cars Ltd. Our team work hard to provide the best service possible, and it’s rewarding to know that our efforts have helped make your visit a pleasant one. We look forward to seeingyou again in the future!
Returning to Andrew James Cars was a fantastic decision, as they consistently provide top-notch service and always have a beautiful selection of cars. This time, I purchased a Mercedes C-Class, and I absolutely love it! The car is everything I wanted and more; it’s sleek, stylish, and a joy to drive. The team at Andrew James Cars made the whole process seamless, just like they did during my previous visit. Their customer service is second to none; they’re always friendly, attentive, and genuinely committed to making sure you’re happy with your purchase. I’ve never had anything but great experiences with Andrew James Cars, and I’m so glad I went back to them. I couldn’t be more pleased with my Mercedes C-Class, and I highly recommend this dealership to anyone looking for a quality car and exceptional service.
Reviewer has confirmed their email address
Aftersales from Andrew James Cars Ltd in response to Returning customer
Thank you for taking the time to share your experience with us. We appreciate your honest feedback and are glad to hear that your visit to us here at Andrew James Cars Ltd met your expectations. We’re always looking for ways to improve and your review helps us do just that. We hope to provide you with an even better experience on your next visit!
Aftersales from Andrew James Cars Ltd in response to Left with a smile on my face
Thanks ever so much for your wonderful review! We’re thrilled to hear you've had such a positive experience. Your satisfaction is our top priority, and it’s fantastic to know that we’ve met your expectations. We appreciate your feedback and look forward to seeing you in the future. Safe travels!
I can’t praise the team at Andrew James Cars enough; they were excellent to deal with from start to finish. The Jaguar XF I purchased has completely surpassed all my expectations; it’s even better than I could have ever imagined. The car is a dream to drive, and I’m absolutely thrilled with it. The team was on the ball from the moment I expressed interest in the car. They quickly arranged a test drive, which gave me the confidence to proceed with the purchase. Once I was happy to move forward, they had all the paperwork sorted in no time, making the whole process incredibly smooth and efficient. The professionalism, knowledge, and friendly service I received made the entire experience an absolute pleasure. If you’re looking for a high-quality vehicle and exceptional customer care, I highly recommend Andrew James Cars. They’ve earned a customer for life, and I wouldn’t hesitate to go back to them for future car purchases!
Reviewer has confirmed their email address
Aftersales from Andrew James Cars Ltd in response to Delighted with my purchase
Thanks so much for your kind words! We’re thrilled to hear you had a positive experience with us at Andrew James Cars Ltd. Our team work hard to provide the best service possible, and it’s rewarding to know that our efforts have helped make your visit a pleasant one. We look forward to seeing you again in the future!
After reading numerous positive reviews about Andrew James Cars, I felt confident that I would be well taken care of during my car-buying journey. When I arrived at the dealership, I was genuinely impressed by their diverse selection of vehicles. There was a great variety of options that catered to different preferences and budgets, making it easy to find something that suited my needs. James, who assisted me, was incredibly supportive and knowledgeable. He took the time to listen to my requirements and offered valuable insights without any pressure to make a quick decision. His relaxed approach made the entire process feel comfortable and enjoyable. I appreciated how he guided me through each step, ensuring that everything went smoothly without any hiccups.
Reviewer has confirmed their email address
Aftersales from Andrew James Cars Ltd in response to True to their brilliant reviews
Thanks so much for your kind words! We’re thrilled to hear you had a positive experience with us at Andrew James Cars Ltd. Our team work hard to provide the best service possible, and it’s rewarding to know that our efforts have helped make your visit a pleasant one. We look forward to seeing you again in the future!
I recently purchased a Kia Sorento from Andrew James Cars, and it was truly a delightful experience. Right from the beginning, there was no pressure or hard sales tactics, which I really appreciated. The team was genuinely interested in helping me find the right vehicle. The communication was excellent; they consistently returned my calls, and I have full confidence that they would support me if I ever needed help in the future. A huge thank you to Andy and the entire team for their exceptional service!
Reviewer has confirmed their email address
Aftersales from Andrew James Cars Ltd in response to Suits my needs perfectly
Thanks ever so much for your wonderful review! We’re thrilled to hear you've had such a positive experience. Your satisfaction is our top priority, and it’s fantastic to know that we’ve met your expectations. We appreciate your feedback and look forward to seeing you in the future. Safe travels!
Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership
founded in 2017
Andrew James Cars Ltd
Nuralite Industrial Estate Canal Road
Rochester
Kent
ME3 7JA
Mon | 09:30 - 17:00 (BY APPT) |
Tue | 09:30 - 17:00 (BY APPT) |
Wed | 09:30 - 17:00 (BY APPT) |
Thu | 09:30 - 17:00 (BY APPT) |
Fri | 09:30 - 17:00 (BY APPT) |
Sat | 09:30 - 17:00 (BY APPT) |
Sun | 11:00 - 16:00 (BY APPT) |
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