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168 reviews from our car dealer reviews community
Leave a review for Andrew James Cars Ltd
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168 reviews from our car dealer reviews community

Leave a review for Andrew James Cars Ltd
Leave a review
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"Lovely dealership "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The Berlingo I bought from Andrew James Cars is lovely, but the guys are who really made the experience. They're absolutely great! Really nice people and it was a pleasure meeting them. it's a brilliant little dealership and I'd highly recommend them to anyone and everyone. I honestly can't praise them enough and I'd award 11/10 if I could.

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Aftersales from Andrew James Cars Ltd in response to Lovely dealership

Thanks ever so much for your wonderful review! We’re thrilled to hear you've had such a positive experience. Your satisfaction is our top priority, and it’s fantastic to know that we’ve met your expectations. We appreciate your feedback and look forward to seeing you in the future. Safe travels!

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"5/5"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very professional and courteous

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Aftersales from Andrew James Cars Ltd in response to 5/5

Thanks so much for your kind words! We’re thrilled to hear you had a positive experience with us at Andrew James Cars Ltd. Our team work hard to provide the best service possible, and it’s rewarding to know that our efforts have helped make your visit a pleasant one. We look forward to seeingyou again in the future!

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"Honest and trustworthy"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I've not had my Skoda Octavia long, but so far, all's good with the car. I'm happy with my purchase and everything's going great. The chaps at the dealership were both really good and I felt they were honest and trustworthy which means a lot. I’m only marking down by half a point because it took a little while to replace my second key, though that may not have been entirely their fault.

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Aftersales from Andrew James Cars Ltd in response to Honest and trustworthy

Thank you for taking the time to share your experience with us. We appreciate your honest feedback and are glad to hear that your visit to us here at Andrew James Cars Ltd met your expectations. We’re always looking for ways to improve and your review helps us do just that. We hope to provide you with an even better experience on your next visit!

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"Great service"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I’ve had my car for about 2 months now and it has been so smooth and easy to drive with, took a bit of getting use to at the start but that’s a given with any new car but I’ve really enjoyed driving with my Corsa a great first car aswell. The service was lovely in the process of buying the car so I would definitely recommend to any people looking to buy 2nd hand cars.

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Aftersales from Andrew James Cars Ltd in response to Great service

Thanks so much for your kind words! We’re thrilled to hear you had a positive experience with us at Andrew James Cars Ltd. Our team work hard to provide the best service possible, and it’s rewarding to know that our efforts have helped make your visit a pleasant one. We look forward to seeingyou again in the future!

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"Can't fault them"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I've had my Mercedes Vito since the end of November now, and everything's been all good with it. The van has been used daily ever since driving away, and it's been getting the job done. As for the service I received, I've got no complaints. I knew what I wanted when I headed to the dealership and it went as expected, so I can't fault them.

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Aftersales from Andrew James Cars Ltd in response to Can't fault them

Thanks ever so much for your wonderful review! We’re thrilled to hear you've had such a positive experience. Your satisfaction is our top priority, and it’s fantastic to know that we’ve met your expectations. We appreciate your feedback and look forward to seeing you in the future. Safe travels!

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"Honest dealership"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Without a doubt I'm rating these guys 5 out of 5. Unlike the big companies that you visit where you feel pressure to buy a car because they're trying to earn that commission, I didn't get that feeling from any member of the team at Andrew James Cars. It was nothing but pure honesty, and at no point did I feel like they had a hidden agenda, they really had my best interest at heart. I purchased the Clio as my previous car needed to go in the garage (which is still in for repairs), and it's been the perfect replacement. It's running great, and I've not had any issues. Once I get the car back I'll be back to part exchange the car because the service was that decent. From start to finish, the team was fantastic.

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Aftersales from Andrew James Cars Ltd in response to Honest dealership

Thank you for taking the time to share your experience with us. We appreciate your honest feedback and are glad to hear that your visit to us here at Andrew James Cars Ltd met your expectations. We’re always looking for ways to improve and your review helps us do just that. We hope to provide you with an even better experience on your next visit!

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"Andy is a legend"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The car purchased from Andrew James Cars Ltd was for my step daughter and she is over the moon with the car, I've not had one complaint from her. Andy looked after us on the day and he is an absolute legend! He couldn't do enough for us on the day. The guys and girls who worked on the vehicle were very good as well. No issues whatsoever.

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Aftersales from Andrew James Cars Ltd in response to Andy is a legend

Thanks so much for your kind words! We’re thrilled to hear you had a positive experience with us at Andrew James Cars Ltd. Our team work hard to provide the best service possible, and it’s rewarding to know that our efforts have helped make your visit a pleasant one. We look forward to seeingyou again in the future!

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"Satisfied with the service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I was very satisfied with the service provided and I would rate a 5.

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Aftersales from Andrew James Cars Ltd in response to Satisfied with the service

Thank you for taking the time to share your experience with us. We appreciate your honest feedback and are glad to hear that your visit to us here at Andrew James Cars Ltd met your expectations. We’re always looking for ways to improve and your review helps us do just that. We hope to provide you with an even better experience on your next visit!

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"Fantastic service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Absolutely fantastic service, am sooooo happy with my car. Nothing was too much trouble .... Thank you.

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Aftersales from Andrew James Cars Ltd in response to Fantastic service

Thanks so much for your kind words! We’re thrilled to hear you had a positive experience with us at Andrew James Cars Ltd. Our team work hard to provide the best service possible, and it’s rewarding to know that our efforts have helped make your visit a pleasant one. We look forward to seeingyou again in the future!

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"Nice bloke"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great customer services. Done some bits that needed doing before purchase. Nice bloke as well.

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Aftersales from Andrew James Cars Ltd in response to Nice bloke

Thanks ever so much for your wonderful review! We’re thrilled to hear you've had such a positive experience. Your satisfaction is our top priority, and it’s fantastic to know that we’ve met your expectations. We appreciate your feedback and look forward to seeing you in the future. Safe travels!

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Dealership Information

Welcome to Andrew James Cars Ltd

Used cars in Rochester, Kent

Here at Andrew James Cars we believe buying a car should be an enjoyable process, you should not feel pressure.

Which is why we let our cars do the talking - simply book an appointment with us, come and get the keys, and we will leave you to view the car without a pushy salesman over your shoulder!

We'll just put the kettle on, and if you require any assistance or advice, our combined experience of over 40 years in the car industry will be sure to steer you in the right direction.

We do not charge any admin fees, there are no hidden surprises with us before you buy.

We do not try and sell you additional products you really do not need or want - just fantastic cars at competitive prices, award winning warranties, and flexible finance packages to suit all credit scores.

We look forward to seeing you soon!

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 2017

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
168 reviews4.9 out of 5 stars — Rated Excellent
Excellent
159
Very Good
8
Average
0
Poor
1
Terrible
0

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  • Contact Information

    Address

    Andrew James Cars Ltd
    Nuralite Industrial Estate Canal Road
    Rochester
    Kent
    ME3 7JA

    Get in touch

    01474 878850
    https://www.aj-cars.co.uk/

    Opening times
    Mon 09:30 - 17:00 (BY APPT)
    Tue 09:30 - 17:00 (BY APPT)
    Wed 09:30 - 17:00 (BY APPT)
    Thu 09:30 - 17:00 (BY APPT)
    Fri 09:30 - 17:00 (BY APPT)
    Sat 09:30 - 17:00 (BY APPT)
    Sun 11:00 - 16:00 (BY APPT)

    Dealership Statistics

    95%
    Would recommend this dealer to family and friends
    100%
    Percent of reviews responded to by this dealer

    Additional Information About Andrew James Cars Ltd

    Company Formed: 2017
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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