Car Dealer Reviews is an
official partner of Auto Trader
I recently bought a BMW X6 from Andrew James Cars and it was a fantastic experience. The team was friendly and knowledgeable, helping me find the perfect car for my family. The X6 exceeded my expectations in terms of size and style. Their attention to detail, like assisting with paperwork , was impressive. I highly recommend Andrew James Cars for their excellent service and quality vehicles.
Reviewer has confirmed their email address
Andrew James Cars LTD from Andrew James Cars Ltd in response to Loving my new BMW X6 👍
We are extremely grateful for your review. We strive to under promise and over deliver so to hear the vehicle exceeded your expectations is music to our ears. We hope you have many many miles with smiles with your wonderful new car.
My experience with Andrew James Cars surpassed all expectations. Having heard glowing reviews from a friend who purchased a car there previously, I decided to pay them a visit. Immediately, I was drawn to a Mercedes GLA on their lot, and upon closer inspection, it exceeded all my expectations. However, what truly set Andrew James Cars apart was their exceptional staff. The gentleman I dealt with was not only genuine and accommodating but also went above and beyond to make the process seamless. From assisting with our private plate to covering road tax and software expenses out of his own pocket, his dedication to customer satisfaction was evident. I wholeheartedly recommend Andrew James Cars to anyone in search of a dealership that truly cares about their customers.
Reviewer has confirmed their email address
Andrew James Cars LTD from Andrew James Cars Ltd in response to Went above and beyond
Thank you Tina for your fabulous review. It was a pleasure assisting you with your lovely new Mercedes. We greatly value your feedback and your business, we hope to see you for the next one!
The car finance company I was using recommended me to Andrew James Cars, and I am pleased they did. From the moment I said yes to the Fiat Punto, they all acted in a very quick manor to get all the paperwork completed and me out enjoying the car. When I went to collect the car, there was a minor issue with the car window, but the staff Andrew James Cars have been fabulous, and I am pleased to announce are sorting the issues out for me, which is refreshing as a lot of dealerships wouldn't help. Thank you guys, maybe see you again in the future when I am after a upgrade. 😊
Reviewer has confirmed their email address
Andrew James Cars LTD from Andrew James Cars Ltd in response to Recommended to me
Thank you for your review. Customer service and value are our two biggest priorities, we are so glad you experienced both and are able to share your positive feedback.
Earlier this year I was in a car accident and even tho I was a bit bruised my beloved Mini Cooper was written off. I was after a like for like replacement for my car, and Andrew James Cars had the ideal one. When I went over to the dealership to see the car and after we had chatted for a while they understood the urgency from me to get the car as soon as possible. So as soon as I had confirmed the purchase they swiftly got it in for the service and MOT, and it was delivered to my front door not even a week later. Since having the car I have been driving it every day and really enjoying the drive and its not let me down once. This whole experience with Andrew James Cars has been a positive one and would recommended this dealer to anyone looking for a new car.
Reviewer has confirmed their email address
Andrew James Cars LTD from Andrew James Cars Ltd in response to A bad time turned inito a positive....
Thank you Kieran for you glowing review. We conduct a new MOT and service with every car and we can assist with delivery too but many buyers do not realise this about us. We are thankful you have shared your experience.
I was looking for my next Porsche on Auto trader, when I came across what looked like a great pick from Andrew James Cars, only 5 minutes from my home, so I wouldn't loose anything going to have a look at the car. When I arrived at the dealership I had a warm welcome by the salesman (which I cannot remember the name of - apologies) but he was very friendly and helpful and extremely knowledgeable about the car. Once I had seen the car and had a test drive, I was happy to proceed and from there they worked quickly to get me on the road as soon as possible. I work from home so I do not drive the Porsche as much as I would like to , but at least it limits the risk of it getting warn and I can keep it in the best condition for as long as possible. I honestly couldn't complain about Andrew James Cars , its a great dealership!
Reviewer has confirmed their email address
Andrew James Cars LTD from Andrew James Cars Ltd in response to Five stars from me
We really appreciate your feedback, it means a great deal to us. We are so glad to hear you have had a positive experience with us and hope to see you again in the future. Enjoy the Porsche!
Cannot speak more highly of this dealership! They have truly gone out of there way to help me. Not only was the service I was provided with when I was buying my Vauxhall Corsa from them exceptionally good, answering all of my questions and the Auto trader advert being so descriptive and honest, there was no little surprises when I went to test drive, but unfortunately the day after I bought the car home I was having some issues with the water draining out of the car. As soon as I called the gentleman at Andrew James Cars they immediately started to get this issue rectified for me, they sent out a mechanic to my home, who was amazing- a lovely guy. He worked hard to fix the issues with the car, then refunded me £20 for costs of coolant that I had put in the car and then the cherry on top he followed for on a 40 minute drive to make sure the car was fixed to give me the confidence whilst driving the car. You cant ask for more, and with this in mind I am almost certain in the future when I need a new car, Andrew James Cars will be my fist stop.
Reviewer has confirmed their email address
Andrew James Cars LTD from Andrew James Cars Ltd in response to Absolutely brilliant dealership ⭐
Hi Amie, thanks for you superb review and the level of detail. We are very happy you recognise us going "the extra mile" in order to ensure your satisfaction. We can't wait to have you back and serve you again in the future!
When I bought my Kia Sportage from Andrew James Cars, the team were very nice and helpful toward me. I am really enjoying my new car lots and very happy. I would come back to Andrew James in the future if I saw a car that I liked there as it was a good experience.
Reviewer has confirmed their email address
Andrew James Cars LTD from Andrew James Cars Ltd in response to Good Service
Thank you for your feedback Mr M, we are thrilled you are enjoying the car. Please come back and see us soon!
Counting ourselves lucky to have these guys on our doorstep. We bought a Ford Ranger about a month ago and have never looked back. Andy & James couldn't have been more helpful if they tried. They've also got a great selection of stock which was a pleasant surprise, and they've been nothing but honest, responsive, genuine and polite throughout. As someone who doesn't buy used cars often, it's difficult to know who to trust, but Andrew James Cars have done themselves proud!!! There were a few minor teething problems after we collected the pickup, but the guys sorted us out quickly and even leant a courtesy car to use in-between times. We really couldn't ask for more.
Reviewer has confirmed their email address
Aftersales from Andrew James Cars Ltd in response to These guys knocked it out the park 👌🏼
Hi Richard, Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with us here at Andrew James Cars Ltd. Our team works hard to provide the best service possible, and it’s rewarding to know that our efforts have helped make your visit a pleasant one. We look forward to serving you again in the future!
What can I say, I'm loving my new VW Passat R Line! I found it by complete chance on auto trader after searching for what seems like weeks and months for the right car. Andrew James have an awesome selection of vehicles in stock; I'm really glad I came across them...they're definitely rare find! The fellas at the dealership gave me an excellent buying experience - No pushy sales tactics or people breathing down my neck as I took my time to browse the forecourt. They even facilitated a collection slot for me on Good Friday so I''ve got no complaints whatsoever...Really can't fault them. I'm so impressed I've already recommended them to friends and family. If you're looking for exceptional service and quality used cars, look no further.
Reviewer has confirmed their email address
Aftersales from Andrew James Cars Ltd in response to 100000% Happy
Thank you for taking the time to share your experience with us Christopher. We appreciate your honest feedback and are glad to hear that your visit to us here at Andrew James Cars Ltd met your expectations. We’re always looking for ways to improve and your review helps us do just that. We hope to provide you with an even better experience on your next visit!
Our families growing, so we needed a bigger car to fit us all in. I've always owned Fords so knew a bigger version of the Ford Focus would suit us down to the ground. I've known Andy from Andrew James Cars for years, so it was about time I bought a car from him haha! The service was so good, I wouldn't buy from anywhere else...I don't actually know why it's taken me so long in the first place. Thanks a million Andy 👍🏼
Reviewer has confirmed their email address
Aftersales from Andrew James Cars Ltd in response to Finally upsized our family car
Thank you so much for your wonderful review Philip! We’re thrilled to hear that you had such a positive experience. Your satisfaction is our top priority, and it’s fantastic to know that we’ve met your expectations. We appreciate your feedback and look forward to continuing to serve you in the future. Safe travels!
Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership
founded in 2017
Andrew James Cars Ltd
Nuralite Industrial Estate Canal Road
Rochester
Kent
ME3 7JA
Mon | 09:30 - 17:00 (BY APPT) |
Tue | 09:30 - 17:00 (BY APPT) |
Wed | 09:30 - 17:00 (BY APPT) |
Thu | 09:30 - 17:00 (BY APPT) |
Fri | 09:30 - 17:00 (BY APPT) |
Sat | 09:30 - 17:00 (BY APPT) |
Sun | 11:00 - 16:00 (BY APPT) |
There aren't currently any photos for Andrew James Cars Ltd, help complete this page by uploading your own.
What photos are right?
Are we missing anything?
You can help complete this section by emailing us any additional details.
We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £79 + VAT per month.
Learn more about how our service works below.
We know how to speak to your customers and give them a second to none personal service, one they always appreciate.
All reviews collected can be published on your AutoTrader page, you don't need to do a thing. It's that simple.
You can thank your customers first hand for leaving reviews about your business.
We know communication is important so automatic alerts via e-mail will be sent to your business once any reviews have been left for your dealership.
We can provide you with valuable monthly insights on your dealerships performance on cardealerreviews.co.uk.
This can be displayed in your showroom to assure customers of the excellent service you receive.
Upload image of your dealership to give customers a feel about your dealership before they arrive.
You'll become a recommended dealer and we'll send you promo material to boost your reputation.
Ensure your page is always fully updated and accurate, you have control to update all of the information you see.
Want help collecting more reviews for your business?
Enter your email address below and we'll be in touch soon.
Alternatively, you can email us at info@cardealerreviews.co.uk
Here is what happens next:
We also offer Pay Per Review service available upon request meaning you can boost your rating overnight
You send us your customers contact details and we call them up and collect those all important reviews straight away.
See your excellent reviews we collect for you dealership broadcast on Car Dealer Reviews in a matter of hours
At Car Dealer Reviews we go further than other review sites, we ensure that you see the most trusted reviews by asking for verification.
By providing a sales invoice or receipt we know these reviewers have visited the dealership. So when you see this icon, you know it’s from a real customer.