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The gents at this dealership are absolutely lovely...Andy couldn't do enough for me and nothing was too much trouble. They offered me a super competitive price and even loaned me a courtesy car until mine was ready I can totally see why my friend recommended them, and I'll be doing the same going forwards. I had a small squeak with my suspension not long after collecting it...I'm not sure my car lies the busy roads at the stables... but Andy got the car back immediately, so I can't fault them one bit. Absolutely brilliant!
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Andrew from Andrew James Cars Ltd in response to Simply brilliant 💕
Thank you Lillie for your glowing review. It was a pleasure to assist you with your purchase. We hope to see you again in the future.
This is the first Nissan we've owned, and I must say, we're loving it! We've only had our Juke for about a month or so, but we've already taken her on a couple of really long runs to Great Yarmouth and back. Our finance company recommended Andrew James and we're really thankful to have found them - A recommendation like that really goes a long way, especially in todays day and age. The whole purchase was enjoyable from start to end. Their process was quick, efficient and easy, plus we got an amazing deal! Our Juke had much less mileage than comparatives online, and was over £1k cheaper which was a nice Brucey bonus. I'd like to extend my thanks to both Andy & James for such excellent service; even the wife was impressed & she's not easily pleased haha! Thanks again, Derek
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Aftersales from Andrew James Cars Ltd in response to Even the wife was impressed!!!!
Hi Derek, Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with us here at Andrew James Cars Ltd. Our team works hard to provide the best service possible, and it’s rewarding to know that our efforts have helped make your visit a pleasant one. We look forward to serving you again in the future!
The whole sales process was smooth, quick and easy. I'd wanted a mini for a while and found Andrew James Cars on Autotrader - The guys at the dealership were helpful from the moment I enquired. They took me on a lengthy test drive and were really informative throughout, talking me through the vehicles capabilities and features, making sure I knew exactly what I was buying (which, as a woman, I greatly appreciated!). I wouldn't hesitate to purchase another car from them in the future, and I wholeheartedly recommend Andy and James. While I typically never give perfect scores, I must admit, their service comes pretty close to perfection. Keep up the fantastic work!
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Aftersales from Andrew James Cars Ltd in response to Great customer service 🫶🏼
Thank you for taking the time to share your experience with us Sikhulile. We appreciate your honest feedback and are glad to hear that your visit to us here at Andrew James Cars Ltd met your expectations. We’re always looking for ways to improve and your review helps us do just that. We hope to provide you with an even better experience on your next visit!
We decided to trade up from our BMW 1 series to a 3 series to accommodate our growing family. After browsing AutoTrader for some time, we came across a listing by Andrew James that caught our attention. Being cautious, especially with used cars, I did some thorough research by reading reviews and checking their website. I'm pleased to say they lived up to our expectations. The guys are a delight to deal with—friendly, helpful, and grounded. They were transparent about minor imperfections on the car before I visited, ensuring there were no hidden surprises. Upon collection, they had rectified the minor dings in the paintwork and bodywork, even providing a full service, MOT, and fitting a couple of new tyres. The car drives superbly, although my wife has already claimed it as her own! If you're seeking a trustworthy dealership with genuine chaps, look no further. Their commitment to customer satisfaction was brilliant even after the sale, with a follow-up call to ensure everything was in order. Impressive service all around! Thanks gents - Liam
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Aftersales from Andrew James Cars Ltd in response to Number 1 in Rochester for a reason!!
Thank you so much for your wonderful review Liam! We’re thrilled to hear that you had such a positive experience. Your satisfaction is our top priority, and it’s fantastic to know that we’ve met your expectations. We appreciate your feedback and look forward to continuing to serve you in the future. Safe travels!
It's the first time I've bought online & whist I'm not necessarily sure it's for me, I really can't find a single fault with the chaps at Andrew James Cars. Their honestly, integrity & professionalism help them stand out from the crowd. Highly recommended 👌🏼
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Aftersales from Andrew James Cars Ltd in response to Cracking dealership
Hi Lee, Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with us here at Andrew James Cars Ltd. Our team works hard to provide the best service possible, and it’s rewarding to know that our efforts have helped make your visit a pleasant one. We look forward to serving you again in the future!
I couldn’t recommend more highly. Friendly professional customer service with great honest advice. I love my new car and the dealer helped me buy with confidence. I have no hesitation in recommending Andrew James for honest, good quality car purchasing.
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Aftersales from Andrew James Cars Ltd in response to Exceptional service!
Thank you for taking the time to share your experience with us Toni. We appreciate your honest feedback and are glad to hear that your visit to us here at Andrew James Cars Ltd met your expectations. We’re always looking for ways to improve and your review helps us do just that. We hope to provide you with an even better experience on your next visit!
Really recommend this dealership. The cars are of a high standard and the owners are very helpful and welcoming. Best dealership I've been to.
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Aftersales from Andrew James Cars Ltd in response to Brilliant dealership, very helpful and f
Thank you so much for your wonderful review Mark! We’re thrilled to hear that you had such a positive experience. Your satisfaction is our top priority, and it’s fantastic to know that we’ve met your expectations. We appreciate your feedback and look forward to continuing to serve you in the future. Safe travels!
Bought a Nissan from Andrew James Cars 3 months ago. The car was such good value and has been perfect for us. We had the pleasure of meeting you both and you were both so helpful and friendly. There was absolutely no pressure to buy, and you both have answered all our questions from before the purchase to now. Thank you. It's been a pleasure and I would 100% recommend you to anyone. I won't be going anywhere else when I want a car from now on. Keep up the hard work :)
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Aftersales from Andrew James Cars Ltd in response to Amazing service, very friendly and profe
Hi Frankie, Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with us here at Andrew James Cars Ltd. Our team works hard to provide the best service possible, and it’s rewarding to know that our efforts have helped make your visit a pleasant one. We look forward to serving you again in the future!
Aftersales from Andrew James Cars Ltd in response to Great communication
Thank you for taking the time to share your experience with us. We appreciate your honest feedback and are glad to hear that your visit to us here at Andrew James Cars Ltd met your expectations. We’re always looking for ways to improve and your review helps us do just that. We hope to provide you with an even better experience on your next visit!
Excellent purchasing experience, I felt so looked after and the aftercare has been exceptional, beyond first class dealership service. Thanks you James and team.
Reviewer has confirmed their email address
Aftersales from Andrew James Cars Ltd in response to The brilliant Andrew James Cars Ltd
Thank you so much for your wonderful review Jason! We’re thrilled to hear that you had such a positive experience. Your satisfaction is our top priority, and it’s fantastic to know that we’ve met your expectations. We appreciate your feedback and look forward to continuing to serve you in the future. Safe travels!
Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership
founded in 2017
Andrew James Cars Ltd
Nuralite Industrial Estate Canal Road
Rochester
Kent
ME3 7JA
Mon | 09:30 - 17:00 (BY APPT) |
Tue | 09:30 - 17:00 (BY APPT) |
Wed | 09:30 - 17:00 (BY APPT) |
Thu | 09:30 - 17:00 (BY APPT) |
Fri | 09:30 - 17:00 (BY APPT) |
Sat | 09:30 - 17:00 (BY APPT) |
Sun | 11:00 - 16:00 (BY APPT) |
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