Andrejs S, February 2025
"Happy customer "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Really happy with the car and the overall experience. The team was friendly, nice, and very helpful. First time buying from them, and I'm happy.
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Aftersales from Andrew James Cars Ltd in response to Happy customer
Thank you for taking the time to share your experience with us. We appreciate your honest feedback and are glad to hear that your visit to us here at Andrew James Cars Ltd met your expectations. We’re always looking for ways to improve and your review helps us do just that. We hope to provide you with an even better experience on your next visit!
Oluwafemi A, February 2025
"Excellent"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Excellent customer service and great cars.
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Aftersales from Andrew James Cars Ltd in response to Excellent
Thanks so much for your kind words! We’re thrilled to hear you had a positive experience with us at Andrew James Cars Ltd. Our team work hard to provide the best service possible, and it’s rewarding to know that our efforts have helped make your visit a pleasant one. We look forward to seeing you again in the future!
Lee B, February 2025
"Very friendly and accommodating"
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The gentleman who dealt with me was very friendly and accommodating. The car was clean, has been a great purchase.
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Aftersales from Andrew James Cars Ltd in response to Very friendly and accommodating
Thanks ever so much for your wonderful review! We’re thrilled to hear you've had such a positive experience. Your satisfaction is our top priority, and it’s fantastic to know that we’ve met your expectations. We appreciate your feedback and look forward to seeing you in the future. Safe travels!
Sushant M, February 2025
"Superb condition"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Everything went well with my purchase. When I was offered a test drive, it was nice to have an independent drive as it give me plenty of time to test everything out. When it came to the handover, I felt the car was well presented and in superb condition inside and out.
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Aftersales from Andrew James Cars Ltd in response to Superb condition
Thank you for taking the time to share your experience with us. We appreciate your honest feedback and are glad to hear that your visit to us here at Andrew James Cars Ltd met your expectations. We’re always looking for ways to improve and your review helps us do just that. We hope to provide you with an even better experience on your next visit!
Kevin B, February 2025
"Amazing service"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I can't remember the salesman's name but everything went really well. This was my first time visiting the dealership, and it all went well without any issues. The service was smooth and quick. I can't think of anything that could have been 5 out of 5, but it was an amazing service.
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Aftersales from Andrew James Cars Ltd in response to Amazing service
Thanks so much for your kind words! We’re thrilled to hear you had a positive experience with us at Andrew James Cars Ltd. Our team work hard to provide the best service possible, and it’s rewarding to know that our efforts have helped make your visit a pleasant one. We look forward to seeing you again in the future!
Anonymous, February 2025
"Everything went well"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
This is my second Ford Ka so it was an easy to get used to when I drove away but it's going really good, I'm enjoying it. This was my first time getting a car on finance but I felt that the salesman explained everything really well to make sure I understood what was going on. The only reason for 4 stars is because of the opening times and working around work.
+0 Found this review helpful
Aftersales from Andrew James Cars Ltd in response to Everything went well
Thanks ever so much for your wonderful review! We’re thrilled to hear you've had such a positive experience. Your satisfaction is our top priority, and it’s fantastic to know that we’ve met your expectations. We appreciate your feedback and look forward to seeing you in the future. Safe travels!
Raph T, February 2025
"Good communication "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I've had a car from these guys before because of the great service they offer. This time was no different, the communication throughout was good, and not once was I pressured into the sale. The car has also been perfect, so I can't complain.
+0 Found this review helpful
Aftersales from Andrew James Cars Ltd in response to Good communication
Thank you for taking the time to share your experience with us. We appreciate your honest feedback and are glad to hear that your visit to us here at Andrew James Cars Ltd met your expectations. We’re always looking for ways to improve and your review helps us do just that. We hope to provide you with an even better experience on your next visit!
Sam R, February 2025
"Very impressed"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The Kia Sportage has been a fantastic family car. It has been doing well and is used daily. Customer service was excellent, the team was very flexible when it came to picking it up. On the initial test drive, there was a small issue with the battery and camera, but both were sorted before collection and haven't been a problem since. Very happy with the experience. I'd definitely consider using Andrew James Cars Ltd again when I next need a car.
+0 Found this review helpful
Aftersales from Andrew James Cars Ltd in response to Very impressed
Thanks so much for your kind words! We’re thrilled to hear you had a positive experience with us at Andrew James Cars Ltd. Our team work hard to provide the best service possible, and it’s rewarding to know that our efforts have helped make your visit a pleasant one. We look forward to seeing you again in the future!
Lauren P, January 2025
"100% happy"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
100% happy with my Kia Stonic and James was very helpful indeed!
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Aftersales from Andrew James Cars Ltd in response to 100% happy
Thanks so much for your kind words! We’re thrilled to hear you had a positive experience with us at Andrew James Cars Ltd. Our team work hard to provide the best service possible, and it’s rewarding to know that our efforts have helped make your visit a pleasant one. We look forward to seeingyou again in the future!
Sam M, January 2025
"Genuine guys"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The missus drives the Qashqai we bought from Andrew James and so far, so good - I've not had any complaints as of yet which is always a good sign. We dealt with Andrew who's genuinely a decent bloke. Everything about the purchase was pretty straightforward and I can't complain about a thing.
+0 Found this review helpful
Aftersales from Andrew James Cars Ltd in response to Genuine guys
Thank you for taking the time to share your experience with us. We appreciate your honest feedback and are glad to hear that your visit to us here at Andrew James Cars Ltd met your expectations. We’re always looking for ways to improve and your review helps us do just that. We hope to provide you with an even better experience on your next visit!
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