99% Reviews
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95% Recommend
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136 reviews from our car dealer reviews community
Leave a review for Andrew James Cars Ltd
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136 reviews from our car dealer reviews community

Leave a review for Andrew James Cars Ltd
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"Suits my needs perfectly "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently purchased a Kia Sorento from Andrew James Cars, and it was truly a delightful experience. Right from the beginning, there was no pressure or hard sales tactics, which I really appreciated. The team was genuinely interested in helping me find the right vehicle. The communication was excellent; they consistently returned my calls, and I have full confidence that they would support me if I ever needed help in the future. A huge thank you to Andy and the entire team for their exceptional service!

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Aftersales from Andrew James Cars Ltd in response to Suits my needs perfectly

Thanks ever so much for your wonderful review! We’re thrilled to hear you've had such a positive experience. Your satisfaction is our top priority, and it’s fantastic to know that we’ve met your expectations. We appreciate your feedback and look forward to seeing you in the future. Safe travels!

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"Very smooth buying experince "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Buying my Citroen Dispatch from Andrew James Cars has been a fantastic experience from start to finish. Throughout the entire process, I felt completely at ease, which made the whole car buying journey enjoyable. I must mention that James makes a great cup of tea, adding a nice personal touch to the experience! The Citroen Dispatch itself drives like a dream; it’s comfortable, smooth, and perfectly suits my needs. I couldn't be happier with my choice. I have no doubt that I will be back again in the future for my next vehicle.

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Aftersales from Andrew James Cars Ltd in response to Very smooth buying experince

Thank you for taking the time to share your experience with us. We appreciate your honest feedback and are glad to hear that your visit to us here at Andrew James Cars Ltd met your expectations. We’re always looking for ways to improve and your review helps us do just that. We hope to provide you with an even better experience on your next visit!

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"Worth the long drive to get the car "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently purchased an Audi A1 from Andrew James Cars, and it has exceeded all my expectations! I found the car while browsing online, and when I visited the dealership, I was filled with confidence seeing that the car matched the online advert perfectly. This really highlighted how honest and transparent this dealership is, which I truly appreciate. James at the dealership was brilliant throughout the entire process. He had a relaxed approach that made me feel at ease, and his extensive knowledge allowed him to easily answer all my questions. His friendly demeanour and professionalism made the experience enjoyable. I couldn't be happier with my new Audi A1 and the service I received from Andrew James Cars. If you're looking for a trustworthy dealership with quality vehicles, I highly recommend them!

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Aftersales from Andrew James Cars Ltd in response to Worth the long drive to get the car

Thanks so much for your kind words! We’re thrilled to hear you had a positive experience with us at Andrew James Cars Ltd. Our team work hard to provide the best service possible, and it’s rewarding to know that our efforts have helped make your visit a pleasant one. We look forward to seeing you again in the future!

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"Love every minuet in my Audi Q5 "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am absolutely delighted with my new Audi Q5! I've had it for a few weeks now, and it hasn’t missed a beat. The performance and comfort have truly exceeded my expectations, making every drive a pleasure. The buying experience was fantastic as well. The team was professional and attentive, ensuring that everything went smoothly from start to finish. I appreciate how hassle-free the entire process was. I would highly recommend Andrew James Cars to anyone looking for a seamless car buying experience.

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Aftersales from Andrew James Cars Ltd in response to Love every minuet in my Audi Q5

Thanks so much for your kind words! We’re thrilled to hear you had a positive experience with us at Andrew James Cars Ltd. Our team work hard to provide the best service possible, and it’s rewarding to know that our efforts have helped make your visit a pleasant one. We look forward to seeing you again in the future!

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"Best car buying experience I've had "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I was on the hunt for an upgrade, and since my partner absolutely loves the VW Tiguan, we decided to look online and found Andrew James Cars. After checking out their selection, we made the trip to the dealership to test drive the car, and we were instantly smitten! The VW Tiguan exceeded our expectations with its sleek design and comfortable interior. Throughout the entire purchasing process, James was a godsend. He was incredibly knowledgeable and could answer any questions I had. His dedication to customer service truly stood out; he bent over backwards to get everything sorted out quickly and efficiently. Thanks to James at Andrew James Cars, the whole experience was smooth and enjoyable.

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Aftersales from Andrew James Cars Ltd in response to Best car buying experience I've had

Thanks ever so much for your wonderful review! We’re thrilled to hear you've had such a positive experience. Your satisfaction is our top priority, and it’s fantastic to know that we’ve met your expectations. We appreciate your feedback and look forward to seeing you in the future. Safe travels!

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"Couldnt of asked for more "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am absolutely thrilled with my Kia Sorento from Andrew James Cars! It was well worth the two-hour drive to get it, and I couldn't be happier with my decision. The sales staff at the dealership were incredibly nice and very knowledgeable. They took the time to answer all my questions and explained the entire purchasing process clearly, which made me feel confident in my choice. Their friendly approach and expertise made the experience enjoyable and stress-free. The Kia Sorento has been everything I hoped for and more—spacious, comfortable, and perfect for my needs. I highly recommend Andrew James Cars to anyone in the market for a vehicle.

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Aftersales from Andrew James Cars Ltd in response to Couldnt of asked for more

Thank you for taking the time to share your experience with us. We appreciate your honest feedback and are glad to hear that your visit to us here at Andrew James Cars Ltd met your expectations. We’re always looking for ways to improve and your review helps us do just that. We hope to provide you with an even better experience on your next visit!

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"True to their glowing reviews "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I was on the hunt for a Citroën C3 when I came across Andrew James Cars. After reading their fantastic reviews, I felt confident that I would be well taken care of during my search for a new vehicle. When I arrived at the dealership, I appreciated being able to look around the car at my own pace without any pressure. This relaxed approach made the experience much more enjoyable. James was incredibly helpful and friendly; he arranged a test drive for me, and that truly sealed the deal. The moment I got behind the wheel, I knew this was the right car for me. I couldn't be happier with both my new Citroën C3 and the first-class service I received from James. His professionalism and dedication to customer satisfaction made the entire process smooth and enjoyable. I highly recommend Andrew James Cars to anyone in the market for a vehicle!

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Aftersales from Andrew James Cars Ltd in response to True to their glowing reviews

Thanks so much for your kind words! We’re thrilled to hear you had a positive experience with us at Andrew James Cars Ltd. Our team work hard to provide the best service possible, and it’s rewarding to know that our efforts have helped make your visit a pleasant one. We look forward to seeing you again in the future!

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"BMW 1 Series "
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I absolutely love the car, i completed a long trip with ease and so far haven't run into any issues. Andrew James Ltd were easy to talk to and do business with and overall i am very pleased with my decision to go ahead with Andrew James Ltd.

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Aftersales from Andrew James Cars Ltd in response to BMW 1 Series

Thanks so much for your kind words! We’re thrilled to hear you had a positive experience with us at Andrew James Cars Ltd. Our team work hard to provide the best service possible, and it’s rewarding to know that our efforts have helped make your visit a pleasant one. We look forward to seeingyou again in the future!

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"Top marks "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

⭐⭐⭐⭐⭐

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Aftersales from Andrew James Cars Ltd in response to Top marks

Thank you for taking the time to share your experience with us. We are glad to hear that your visit to us here at Andrew James Cars Ltd met your expectations. We’re always looking for ways to improve and your review helps us do just that. We hope to provide you with an even better experience on your next visit!

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Reviewer has successfully provided either proof of ID or proof of purchase
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"Would 100% use again"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My experience buying from Andrew James Cars has been one of the best I’ve had. Not only is my Audi A7 a fantastic car; exceeding all my expectations; but the team at the dealership truly made the process exceptional. From start to finish, the staff at Andrew James Cars were knowledgeable, professional, and a pleasure to deal with. They clearly know their stuff and were incredibly helpful in ensuring I found the perfect car. Their expertise and friendly approach made the entire experience smooth and enjoyable. I’m so impressed that I’ve already decided to return to Andrew James Cars when I’m ready for my next upgrade. 

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Aftersales from Andrew James Cars Ltd in response to Would 100% use again

Thanks ever so much for your wonderful review! We’re thrilled to hear you've had such a positive experience. Your satisfaction is our top priority, and it’s fantastic to know that we’ve met your expectations. We appreciate your feedback and look forward to seeing you in the future. Safe travels!

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Dealership Information

Welcome to Andrew James Cars Ltd

Used cars in Rochester, Kent

Here at Andrew James Cars we believe buying a car should be an enjoyable process, you should not feel pressure.

Which is why we let our cars do the talking - simply book an appointment with us, come and get the keys, and we will leave you to view the car without a pushy salesman over your shoulder!

We'll just put the kettle on, and if you require any assistance or advice, our combined experience of over 40 years in the car industry will be sure to steer you in the right direction.

We do not charge any admin fees, there are no hidden surprises with us before you buy.

We do not try and sell you additional products you really do not need or want - just fantastic cars at competitive prices, award winning warranties, and flexible finance packages to suit all credit scores.

We look forward to seeing you soon!

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 2017

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
136 reviews4.9 out of 5 stars — Rated Excellent
Excellent
129
Very Good
6
Average
0
Poor
1
Terrible
0

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  • Contact Information

    Address

    Andrew James Cars Ltd
    Nuralite Industrial Estate Canal Road
    Rochester
    Kent
    ME3 7JA

    Get in touch

    01474 878850
    https://www.aj-cars.co.uk/

    Opening times
    Mon 09:30 - 17:00 (BY APPT)
    Tue 09:30 - 17:00 (BY APPT)
    Wed 09:30 - 17:00 (BY APPT)
    Thu 09:30 - 17:00 (BY APPT)
    Fri 09:30 - 17:00 (BY APPT)
    Sat 09:30 - 17:00 (BY APPT)
    Sun 11:00 - 16:00 (BY APPT)

    Dealership Statistics

    95%
    Would recommend this dealer to family and friends
    99%
    Percent of reviews responded to by this dealer

    Additional Information About Andrew James Cars Ltd

    Company Formed: 2017
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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