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Very pleased the service overall has been great we travelled from Manchester was met at the train station the vehicle was exactly as described. Very friendly and experienced would recommend
Aftersales from Andrew James Cars Ltd in response to Purchased a Porche Macan
Thank you for taking the time to share your experience with us Robert. We appreciate your honest feedback and are glad to hear that your visit to us here at Andrew James Cars Ltd met your expectations. We’re always looking for ways to improve and your review helps us do just that. We hope to provide you with an even better experience on your next visit!
I don't look forward to buying cars at all, the whole process to me is daunting as I don't know enough about cars. But I have to say Andrew James made this process a delight, they were friendly and looked after us very well. The car was for my daughter, so to have a dealer that went above and beyond to make sure they were completely transparent, they also made sure all advisories on the car were completed for us before collection, which put me at ease massively. Outstanding: Highly recommend
Reviewer has confirmed their email address
Aftersales from Andrew James Cars Ltd in response to Delight to deal with
Thank you for taking the time to share your experience with us. We appreciate your honest feedback and are glad to hear that your visit to us here at Andrew James Cars Ltd met your expectations. We’re always looking for ways to improve and your review helps us do just that. We hope to provide you with an even better experience on your next visit!
Andrew James has been a dream to deal with. My husband and I dealt with them in getting my husband a new car, and they are amazing! They gave us lots of time to look over the vehicle and were so lovely and chatty with us both. The whole process was thorough but very simple and quick. We have had our fair share of bad luck with cars, but I have to say this car has been great and running like a dream. We get lots of compliments on the car and we always now send them straight to Andrew James.
Reviewer has confirmed their email address
Aftersales from Andrew James Cars Ltd in response to 5 star all day long
Hi, Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with us here at Andrew James Cars Ltd. Our team works hard to provide the best service possible, and it’s rewarding to know that our efforts have helped make your visit a pleasant one. We look forward to serving you again in the future!
I've never bought a car before so relied on my Dad's advice. He started looking online for something suitable locally, and made me a shortlist to go through. We visited them all but it was Andrew James that really stood out. The guys at the dealership were so lovely! Super sweet and they gave us a really warm welcome which made me feel at ease immediately. The sales process was easy with no pressure, and was just generally a pleasure!
Reviewer has confirmed their email address
Aftersales from Andrew James Cars Ltd in response to An absolute pleasure ☺️
Thank you so much for your wonderful review ! We’re thrilled to hear that you had such a positive experience. Your satisfaction is our top priority, and it’s fantastic to know that we’ve met your expectations. We appreciate your feedback and look forward to continuing to serve you in the future. Safe travels!
I really can't thank James & Andrew enough. We've got a little toddler so decided to upgrade our car, and saw a VW Tiguan on AutoTrader.. The guys were just 20mins down the road, so instead of picking up the phone we just popped straight down to have a look. The car had only just came into stock, but they rallied round and got it out for us to take a look at. There were a few bits & bobs that needing refreshing, but they promised it'd be perfect for us and it absolutely was 💕 We'd planned a family holiday to Wales, so they worked their magic and had the car ready for us in under a week. I couldn't be more thankful or grateful if I tried. Five star experience - Holly x
Reviewer has confirmed their email address
Aftersales from Andrew James Cars Ltd in response to Incredibly grateful 💕
Thank you for taking the time to share your experience with us. We appreciate your honest feedback and are glad to hear that your visit to us here at Andrew James Cars Ltd met your expectations. We’re always looking for ways to improve and your review helps us do just that. We hope to provide you with an even better experience on your next visit!
We'll be back!!! ⭐️⭐️⭐️⭐️⭐️
Reviewer has confirmed their email address
Aftersales from Andrew James Cars Ltd in response to We'll be back!!!
Hi , Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with us here at Andrew James Cars Ltd. Our team works hard to provide the best service possible, and it’s rewarding to know that our efforts have helped make your visit a pleasant one. We look forward to serving you again in the future!
I chose Andrew James Cars based on their recent AutoTrader Highly Rated Award - They're clearly doing something right and that definitely shone throughout the entire process. Highly rated in every aspect - Cheers guys.
Reviewer has confirmed their email address
Aftersales from Andrew James Cars Ltd in response to Highly rated in every aspect!!
Thank you so much for your wonderful review ! We’re thrilled to hear that you had such a positive experience. Your satisfaction is our top priority, and it’s fantastic to know that we’ve met your expectations. We appreciate your feedback and look forward to continuing to serve you in the future. Safe travels!
We've just completed our first family holiday down to Weymouth and back, so I thought now was as good a time as any to leave a review of the new motor! The BMW 3 Series Touring is absolutely spot on - I don't think we could've found anything better. Andy & James at the dealership were smashing. The customer service provided was excellent and they sorted any small issues immediately without us having to chase. Thanks for everything guys!
Reviewer has confirmed their email address
Aftersales from Andrew James Cars Ltd in response to Absolutely Smashing
Thank you for taking the time to share your experience with us NAME. We appreciate your honest feedback and are glad to hear that your visit to us here at Andrew James Cars Ltd met your expectations. We’re always looking for ways to improve and your review helps us do just that. We hope to provide you with an even better experience on your next visit!
Living in a rural area and having hobbies such as shooting and off-roading means we use our LandRover's for what they were actually built for. We've owned a number of them previously but this is the first we've purchased from Andrew James. I liked their no-nonsense approach. - They're straight to the point and there's no BS. Based on my experience I'd definitely buy from these chaps again.
Reviewer has confirmed their email address
Aftersales from Andrew James Cars Ltd in response to No-nonsense approach
Hi, Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with us here at Andrew James Cars Ltd. Our team works hard to provide the best service possible, and it’s rewarding to know that our efforts have helped make your visit a pleasant one. We look forward to serving you again in the future!
I'm about a 2-hour round trip from the guys at Andrew James Cars, so they weren't exactly on my doorstep. I'd been looking for a specific make and model for a while, ideally either a VW or Audi as they're known for their reliability. I also wanted something with a decent sized diesel engine, so was pleasantly surprised when I spotted the perfect Audi A1 on auto trader. I read the reviews before making my enquiry and honestly, these guys lived up to my high expectations. They were very helpful and nothing was too much trouble. Happy to pass the recommendation on to others!
Reviewer has confirmed their email address
Aftersales from Andrew James Cars Ltd in response to Highy Recommended
Thank you so much for your wonderful review! We’re thrilled to hear that you had such a positive experience. Your satisfaction is our top priority, and it’s fantastic to know that we’ve met your expectations. We appreciate your feedback and look forward to continuing to serve you in the future. Safe travels!
Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership
founded in 2017
Andrew James Cars Ltd
Nuralite Industrial Estate Canal Road
Rochester
Kent
ME3 7JA
Mon | 09:30 - 17:00 (BY APPT) |
Tue | 09:30 - 17:00 (BY APPT) |
Wed | 09:30 - 17:00 (BY APPT) |
Thu | 09:30 - 17:00 (BY APPT) |
Fri | 09:30 - 17:00 (BY APPT) |
Sat | 09:30 - 17:00 (BY APPT) |
Sun | 11:00 - 16:00 (BY APPT) |
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