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95% Recommend
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136 reviews from our car dealer reviews community
Leave a review for Andrew James Cars Ltd
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136 reviews from our car dealer reviews community

Leave a review for Andrew James Cars Ltd
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"Brilliant "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Brilliant service,full years m.o.t.a service before delivery, a years AA membership, and a years insurance,covering any breakdown and repairs.Plus it was delivered to my door,by a lovely man called Raj,would definitely use this dealer again and recommend him.he also found a second key,that he posted to me about two weeks after by recorded delivery.

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Aftersales from Andrew James Cars Ltd in response to Brilliant

Thank you for taking the time to share your experience with us. We appreciate your honest feedback and are glad to hear that your visit to us here at Andrew James Cars Ltd met your expectations. We’re always looking for ways to improve and your review helps us do just that. We hope to provide you with an even better experience on your next visit!

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"Great Customer Service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The Guy At The Dealership James Padgett, Top Lad. Very Welcoming And Was Very Understandable With Some Of The Questions I Had To Ask About My New Car. The Car Is Great & I Love It.

Aftersales from Andrew James Cars Ltd in response to Great Customer Service

Hi, Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with us here at Andrew James Cars Ltd. Our team works hard to provide the best service possible, and it’s rewarding to know that our efforts have helped make your visit a pleasant one. We look forward to serving you again in the future!

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"This dealership know their stuff"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My Audi S7 has been performing outstandingly since I bought it recently from Andrew James Cars in Rochester. Andy really knows his stuff, and he did not try to sell me any old motor; he took the time to ask questions to find me the perfect car. I'm really pleased with my new Audi and the service from Andy.

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Aftersales from Andrew James Cars Ltd in response to This dealership know their stuff

Thank you so much for your wonderful review Gabriel! We’re thrilled to hear that you had such a positive experience. Your satisfaction is our top priority, and it’s fantastic to know that we’ve met your expectations. We appreciate your feedback and look forward to continuing to serve you in the future. Safe travels!

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"Fast and reliable "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Thanks for making everything hassle-free and professional, from viewing and purchasing my Audi Q5 to the fast and reliable drop-off and home delivery service.

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Aftersales from Andrew James Cars Ltd in response to Fast and reliable

Thank you for taking the time to share your experience with us Lewis. We appreciate your honest feedback and are glad to hear that your visit to us here at Andrew James Cars Ltd met your expectations. We’re always looking for ways to improve and your review helps us do just that. We hope to provide you with an even better experience on your next visit!

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"Andy James Cars deserves 5 stars "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Highly recommended! The process was incredibly quick and efficient at Andrew James, which made the whole experience better. The sales executive was very professional, friendly, and attentive to all my needs. Andy James Cars definitely deserves 5 stars for their excellent service.

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Aftersales from Andrew James Cars Ltd in response to Andy James Cars deserves 5 stars

Hi Simon, Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with us here at Andrew James Cars Ltd. Our team works hard to provide the best service possible, and it’s rewarding to know that our efforts have helped make your visit a pleasant one. We look forward to serving you again in the future!

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"Trustworthy, honest dealership "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We cannot speak highly enough of Andy. This is the third car we have purchased from him, and it certainly won't be the last. In fact, we would not consider buying a car from another dealership. Our recent purchase was for a Nissan Qashqai, and like our previous purchases, it is a reliable car that runs like clockwork. Andy's exceptional service and dedication have consistently exceeded our expectations. We highly recommend him to anyone in search of a trustworthy and pleasant car-buying experience.

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Aftersales from Andrew James Cars Ltd in response to Trustworthy, honest dealership

Thank you so much for your wonderful review Christine! We’re thrilled to hear that you had such a positive experience. Your satisfaction is our top priority, and it’s fantastic to know that we’ve met your expectations. We appreciate your feedback and look forward to continuing to serve you in the future. Safe travels!

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"5 star service from start to finish "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

⭐⭐⭐⭐⭐

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Aftersales from Andrew James Cars Ltd in response to 5 star service from start to finish

Thank you for taking the time to share your experience with us Harace. We appreciate your honest feedback and are glad to hear that your visit to us here at Andrew James Cars Ltd met your expectations. We’re always looking for ways to improve and your review helps us do just that. We hope to provide you with an even better experience on your next visit!

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"The perfect first car for my daughter "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Thank you to Andy; he was super helpful when I went to test drive a Fiat 500 for my daughter last week. It is a perfect little first car for her; she loves it. Thank you. It was a great service from start to finish.

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Aftersales from Andrew James Cars Ltd in response to The perfect first car for my daughter

Hi Naomi, Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with us here at Andrew James Cars Ltd. Our team works hard to provide the best service possible, and it’s rewarding to know that our efforts have helped make your visit a pleasant one. We look forward to serving you again in the future!

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"Restoring my faith"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Having had bad luck with car dealerships in the past, credit where credit's due, Andrew James has restored my faith. Fab car, good price, and loads of positive reviews—what's not to love? I can't recommend them enough.

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Aftersales from Andrew James Cars Ltd in response to Restoring my faith

Thank you so much for your wonderful review Segun! We’re thrilled to hear that you had such a positive experience. Your satisfaction is our top priority, and it’s fantastic to know that we’ve met your expectations. We appreciate your feedback and look forward to continuing to serve you in the future. Safe travels!

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"Moved heaven and earth "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

What an incredible dealership Andrew James Cars is! From the first point of contact to the handover of my Audi, things could not have gone any smoother. The salesman was a true gentleman, and he moved heaven and earth to make sure it was a five-star service. I'm over the moon with my Audi; it is a lovely car and great fun to drive. 

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Aftersales from Andrew James Cars Ltd in response to Moved heaven and earth

Hi Iluta, Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with us here at Andrew James Cars Ltd. Our team works hard to provide the best service possible, and it’s rewarding to know that our efforts have helped make your visit a pleasant one. We look forward to serving you again in the future!

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Dealership Information

Welcome to Andrew James Cars Ltd

Used cars in Rochester, Kent

Here at Andrew James Cars we believe buying a car should be an enjoyable process, you should not feel pressure.

Which is why we let our cars do the talking - simply book an appointment with us, come and get the keys, and we will leave you to view the car without a pushy salesman over your shoulder!

We'll just put the kettle on, and if you require any assistance or advice, our combined experience of over 40 years in the car industry will be sure to steer you in the right direction.

We do not charge any admin fees, there are no hidden surprises with us before you buy.

We do not try and sell you additional products you really do not need or want - just fantastic cars at competitive prices, award winning warranties, and flexible finance packages to suit all credit scores.

We look forward to seeing you soon!

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 2017

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
136 reviews4.9 out of 5 stars — Rated Excellent
Excellent
129
Very Good
6
Average
0
Poor
1
Terrible
0

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  • Contact Information

    Address

    Andrew James Cars Ltd
    Nuralite Industrial Estate Canal Road
    Rochester
    Kent
    ME3 7JA

    Get in touch

    01474 878850
    https://www.aj-cars.co.uk/

    Opening times
    Mon 09:30 - 17:00 (BY APPT)
    Tue 09:30 - 17:00 (BY APPT)
    Wed 09:30 - 17:00 (BY APPT)
    Thu 09:30 - 17:00 (BY APPT)
    Fri 09:30 - 17:00 (BY APPT)
    Sat 09:30 - 17:00 (BY APPT)
    Sun 11:00 - 16:00 (BY APPT)

    Dealership Statistics

    95%
    Would recommend this dealer to family and friends
    99%
    Percent of reviews responded to by this dealer

    Additional Information About Andrew James Cars Ltd

    Company Formed: 2017
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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