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136 reviews from our car dealer reviews community
Leave a review for Andrew James Cars Ltd
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136 reviews from our car dealer reviews community

Leave a review for Andrew James Cars Ltd
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"Well looked after at Andrew James cars"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently decided it was time for an upgrade after driving my old car for a few years, and I came across Andrew James Cars. They had a spectacular range of vehicles available, and I was particularly drawn to a Skoda Octavia. From the moment I took it for a test drive, it was like love at first drive. The Skoda Octavia had all the features I was looking for and was incredibly comfortable to drive. It felt like the perfect fit for me. Andy was a top bloke to deal with. He went above and beyond to make my experience perfect, ensuring every detail was taken care of. His dedication and friendly service made the entire process smooth and enjoyable. I have no hesitation in recommending Andrew James Cars to anyone looking for a new vehicle, and I will certainly be returning in the future. Thank you, Andy, for making my car-buying experience exceptional!

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Aftersales from Andrew James Cars Ltd in response to Well looked after at Andrew James cars

Hi Martin, Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with us here at Andrew James Cars Ltd. Our team works hard to provide the best service possible, and it’s rewarding to know that our efforts have helped make your visit a pleasant one. We look forward to serving you again in the future!

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"Audi A1 "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Last month, I purchased an Audi A1 from Andrew James Cars, and I couldn't be happier with my decision. They had a great selection of cars, but during the test drive of the Audi, I knew it was the perfect fit for me. The sales team at Andrew James Cars were exceptional. They were professional, knowledgeable, and genuinely helpful throughout the entire process. Their expertise and friendly demeanour made the car-buying experience enjoyable and stress-free. I adore my new Audi A1, and I'm grateful to the sales team at Andrew James Cars for their top-notch service. I highly recommend them to anyone in search of their perfect car.

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Aftersales from Andrew James Cars Ltd in response to Audi A1

Thank you so much for your wonderful review Luke! We’re thrilled to hear that you had such a positive experience. Your satisfaction is our top priority, and it’s fantastic to know that we’ve met your expectations. We appreciate your feedback and look forward to continuing to serve you in the future. Safe travels!

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"Best experince I have had buying a car "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I came across a Nissan Juke online and fell in love with it from the moment I saw it. Not only was it in great condition, but the price was also perfect. I decided to take it for a test drive, and that sealed the deal; it exceeded all of my expectations. The team at Andrew James Cars went above and beyond to ensure I was completely satisfied with my purchase. They arranged for a full service before I collected the car and even gave it a full valet and detail, so it was in perfect condition when I picked it up.

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Aftersales from Andrew James Cars Ltd in response to Best experince I have had buying a car

Thank you for taking the time to share your experience with us Jennifer. We appreciate your honest feedback and are glad to hear that your visit to us here at Andrew James Cars Ltd met your expectations. We’re always looking for ways to improve and your review helps us do just that. We hope to provide you with an even better experience on your next visit!

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"My Nissan Qashqai is perfect "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I couldn't ask for a better experience than the one I had with Andrew James Cars. The Nissan Qashqai they helped me find is perfect for me in every way. Not only is it a great fit for my needs, but it's also more economical to run compared to my old car. The team at Andrew James Cars were incredibly attentive and friendly throughout the entire process. They took the time to understand my requirements and guided me seamlessly through the options available. Their expertise and professionalism made the whole experience feel like a walk in the park.

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Aftersales from Andrew James Cars Ltd in response to My Nissan Qashqai is perfect

Hi June, Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with us here at Andrew James Cars Ltd. Our team works hard to provide the best service possible, and it’s rewarding to know that our efforts have helped make your visit a pleasant one. We look forward to serving you again in the future!

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"Great service, quick and easy transactio"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a Q7 last weekend, drove down from Scotland to get it, lads was very helpful and got a beautiful motor, would highly recommend

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Aftersales from Andrew James Cars Ltd in response to Great service, quick and easy transactio

Thank you for taking the time to share your experience with us Will. We appreciate your honest feedback and are glad to hear that your visit to us here at Andrew James Cars Ltd met your expectations. We’re always looking for ways to improve and your review helps us do just that. We hope to provide you with an even better experience on your next visit!

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"Love it!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

After facing high insurance costs with my previous car, I decided to do some research and found the Skoda Octavia Scout as a great alternative. It ticked all my boxes: four-wheel drive and diesel. I had my heart set on this car, and when I visited Andrew James Cars, the team made the entire experience exceptional. The team at Andrew James Cars were amazing to deal with. They were friendly, efficient, and I wish I had gone to them as my first point of call. The process was faultless, and I couldn't be happier with my purchase. When I'm in need of another car in the future, I will be going straight to Andrew James Cars. I highly recommend them to anyone in search of their next vehicle.

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Aftersales from Andrew James Cars Ltd in response to Love it!

Hi Martin, Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with us here at Andrew James Cars Ltd. Our team works hard to provide the best service possible, and it’s rewarding to know that our efforts have helped make your visit a pleasant one. We look forward to serving you again in the future!

"Excellent vehicles, great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Fantastic pre and after sales service with very knowledgable staff who took the time to find me the right car. Own on site skilled mechanic. Excellent after sales on a minor issue couldn't fault them. Highly recommended, will definitely buy from them again. A dealer with integrity you can trust

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Aftersales from Andrew James Cars Ltd in response to Excellent vehicles, great service

Thank you for taking the time to share your experience with us Lee. We appreciate your honest feedback and are glad to hear that your visit to us here at Andrew James Cars Ltd met your expectations. We’re always looking for ways to improve and your review helps us do just that. We hope to provide you with an even better experience on your next visit!

"Great value"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great value cars 1 year warranty on second hand cars gives peace of mind AA cover also peace of mind Vehicle had fresh mot and service

Aftersales from Andrew James Cars Ltd in response to Great value

Thank you so much for your wonderful review! We’re thrilled to hear that you had such a positive experience. Your satisfaction is our top priority, and it’s fantastic to know that we’ve met your expectations. We appreciate your feedback and look forward to continuing to serve you in the future. Safe travels!

"Great Company. "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

First class service from Andrew James Cars Ltd. From start to finish of my purchase was superb service. I feel so confident in the service I received in the purchase of my car. Totally recommend this car company. Again thank you.

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Aftersales from Andrew James Cars Ltd in response to Great Company.

Hi Mandy, Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with us here at Andrew James Cars Ltd. Our team works hard to provide the best service possible, and it’s rewarding to know that our efforts have helped make your visit a pleasant one. We look forward to serving you again in the future!

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Reviewer has successfully provided either proof of ID or proof of purchase
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"⭐⭐⭐⭐⭐"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Since the day I drove off the lot, my Lexus CT from Andrew James Cars has been an absolute dream. I can't thank the team enough for making the entire purchasing process smooth and enjoyable. Their professionalism and assistance ensured that from the moment I stepped into the dealership to the moment I drove away in my new car, everything went seamlessly. Andrew James Cars truly delivered an outstanding experience, and I'm grateful for their excellent service.

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Aftersales from Andrew James Cars Ltd in response to ⭐⭐⭐⭐⭐

Thank you for taking the time to share your experience with us Wassem. We appreciate your honest feedback and are glad to hear that your visit to us here at Andrew James Cars Ltd met your expectations. We’re always looking for ways to improve and your review helps us do just that. We hope to provide you with an even better experience on your next visit!

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Dealership Information

Welcome to Andrew James Cars Ltd

Used cars in Rochester, Kent

Here at Andrew James Cars we believe buying a car should be an enjoyable process, you should not feel pressure.

Which is why we let our cars do the talking - simply book an appointment with us, come and get the keys, and we will leave you to view the car without a pushy salesman over your shoulder!

We'll just put the kettle on, and if you require any assistance or advice, our combined experience of over 40 years in the car industry will be sure to steer you in the right direction.

We do not charge any admin fees, there are no hidden surprises with us before you buy.

We do not try and sell you additional products you really do not need or want - just fantastic cars at competitive prices, award winning warranties, and flexible finance packages to suit all credit scores.

We look forward to seeing you soon!

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 2017

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
136 reviews4.9 out of 5 stars — Rated Excellent
Excellent
129
Very Good
6
Average
0
Poor
1
Terrible
0

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  • Contact Information

    Address

    Andrew James Cars Ltd
    Nuralite Industrial Estate Canal Road
    Rochester
    Kent
    ME3 7JA

    Get in touch

    01474 878850
    https://www.aj-cars.co.uk/

    Opening times
    Mon 09:30 - 17:00 (BY APPT)
    Tue 09:30 - 17:00 (BY APPT)
    Wed 09:30 - 17:00 (BY APPT)
    Thu 09:30 - 17:00 (BY APPT)
    Fri 09:30 - 17:00 (BY APPT)
    Sat 09:30 - 17:00 (BY APPT)
    Sun 11:00 - 16:00 (BY APPT)

    Dealership Statistics

    95%
    Would recommend this dealer to family and friends
    100%
    Percent of reviews responded to by this dealer

    Additional Information About Andrew James Cars Ltd

    Company Formed: 2017
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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