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My experience with Anthony Motors Aberystwyth has been excellent, because even if my 2016 Tiguan presented some issues shortly after purchasing, the team dealt with these professionally and effectively, providing a courtesy car on several occasions and covering all costs. I really can’t fault the entire team from sales person and owner to mechanic and admin staff. They dealt with the issues on the car as well as with my nerves (!) calmly and professionally and I felt looked after throughout. During the purchase phase itself, Andy gave me helpful advice, was very patient, and ultimately gained a new customer who was at first nervous about changing cars or even trying out new cars. Finally, Natasha at the front desk is truly lovely, always smiling and always professional, and the mechanic lead (sorry I can’t remember your name!) makes me feel he is knowledgeable and just simply knows what he’s doing. Thank you.
AVOID. They sold me a 16-month-old car, which I subsequently found had had 6, yes 6 previous owners before me and had replica VW-Style alloys rather the OEM-VW wheels. Whilst I don’t think they knew due to shoddy VW “142-point” pre-sale checks, they did nothing to fix the problem for me other than get their solicitor to send me a very weak but threatening letter saying I would lose any legal action with them. AVOID.
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I have been to quite to a few main dealers over the years and I have to say that Anthony Motors stands out from the crowd. When you phone they always answer and put you through to the correct person, if they are unavailable they promptly phone you back (like you are important). I dealt with Andrew in Sales,( absolute Credit to your company) who made the transaction into my new car very easy, the car was exactly as described, he was always very polite and very easy to deal with. I would have no hesitation in buying or recommending Anthony Motors Ltd. If only there were more dealerships with their attitude to car sales. Well Done!
Reviewer has confirmed their email address
Took our car to be repaired as we wanted VW mechanics to carry out the work to a high standard. Big mistake, our car was with them for over a week and then returned with exactly the same problem that we wanted to be resolved. On return our keys were thrown back at us and we were told to go somewhere else.
Anthony Motors Ltd is an Franchise dealership that is based in Aberystwyth. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Franchise Dealership
Anthony Motors Ltd
Llanbadarn Road
Aberystwyth
Ceredigion
SY23 3QP
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