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13 reviews from our car dealer reviews community
Leave a review for Anzor Autos
Leave a review

13 reviews from our car dealer reviews community

Leave a review for Anzor Autos
Leave a review
"Lovely car, very happy and great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I would like to say big thank you! To Anzor Autos, who provided my daughter with a lovely volkswagen polo. We are extremely pleased and would definitely recommend anyone looking for a car to go to them.

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"Great Car and customer service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very happy with my purchase, would definitely recommend to all friends and family.

"The most genuine used car dealership!!!!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased a car from Anzor and honestly they are the most genuine car dealership to buy a vehicle from. They have sold my family members cars and now it was my turn. Very honest customer service and most importantly they have always been there for family and I whenever we needed any help with our cars. I strongly advise everyone to buy a car from them and avoid any other sketchy dealerships. Thank you again Anzor

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"READ BEFORE BUYING A CAR FROM HERE!!!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased an Audi from Anzor Autos just under 2 months ago, which initially seemed to have only one problem with the air conditioning. It appeared to be a minor issue that could be fixed by re-gassing, as advised by both our local garage and Anzor. However, this turned out to be just the tip of the iceberg. My family and I, unfortunately, don’t have much experience with cars and didn’t really know what to look out for when buying one. After about 2 weeks of having it, I got the car re-gassed, and it seemed to work fine for a few days, only to stop working again shortly after. The garage suggested it might be a compressor leak. Then, a few days later, the oil light came on, which was surprising as the dealership claimed they had done an oil change and service just before we bought it. I thought they might have forgotten to fill it fully with oil, but it seemed strange, so I filled it up again and hoped it was nothing else. However, a week later, the oil light came on again, so I decided to get it checked out by a local garage. The local garage got back to us with a long list of major problems. They found that the shock absorbers were painted over, most likely to cover up rust and corrosion, despite Anzor repeatedly claiming they had put brand new ones in before we purchased it. Additionally, there was no oil leak; it turns out there was a major problem with the turbo on the car, which made it use an excessive amount of oil and could potentially cause the engine to seize up at any time. Furthermore, the tires were made in 2012, the same year as the car, even though the tread was still fine. This made it unsafe, as they could explode on the road at any time. There were also several other problems, which the garage quoted us £2,000 to fix. Anzor Autos carried out an MOT on the car just before we bought it, which would have easily failed if it was done properly. DO NOT trust this garage; they tell you lies upon lies, and I strongly recommend you NOT to use or trust them in any circumstance. We phoned them as we have rights within 30 days to return the car if there are problems, but yet again they were in denial and were positive that nothing was wrong with it. I’m not sure what it was, but either they felt guilty about selling me this car or they just didn’t want us to go down the road of building a case against them, so they took it back to do some of the CHEAPER work, like replacing 2 of the tyres, fixing the air-con, and actually doing an oil change. This made me laugh, as he sent a video of the oil filter being replaced, which was obviously an old one that they said they replaced in the service. Absolute joke. They have been nothing but a hassle, and now, even with some of the work done on the car, it has obviously not been looked after, so we are now selling it again. Yes, you could say you could’ve got an AA check the car before buying it, but unfortunately, it's at an awkward price that makes it hard to justify spending that much money on a check even before buying it. Just do not trust them. They will try to sell you a car, and although it may look fine on the outside, do not trust it or them. Even when I picked it up from them fixing it, they were still lying to my face, convinced that nothing was wrong with it. I really hope this review finds someone to help.

"PLEASE DO NOT USE AT ALL COSTS!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

If I could give this company 1 star I would. Sadly I purchased a VW Polo from this company in November 2023. Within weeks we had issues with it EPC and engine diagnostics lights on. We took it to a local mechanic to find out what was wrong. To our horror, the underside of the car was held together with cable ties and previous poor repairs to the car had caused a lot of damage. This could not possibly have gone un-noticed by the dealer when servicing the car prior to sale. Photo evidence can be provided. In addition to the damage to the underside of the car, the drivers seatbelt was frayed. We questioned this at the time and were told that the seatbelt had passed the recent MOT. Upon checking this with VW, we were told that it would be an instant failure, is un safe and not road worthy. Dealer was aware the car was purchased for our teenage son!! Very disingenuous. The warranty given with the car is not worth the paper its written on and would not cover any damage. Repairs carried out by VW, no offer of re-imbursement. Car now back on the road £2k later!!

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"Great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very helpful with all of my needs. And quality car for a great price. Highly recommend

"Great Customer Service. Excellent Car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I thoroughly recommend this garage. No hard sell and we are very happy with the car. Excellent customer service by friendly, honest people. They could have taken my old car for a minimal amount but recommended I sold it elsewhere as I'd get more for it. Many thanks. Would use again.

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"Great service, good car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Good car, good service, fair price - and Anzor also took my old car for a decent scrappage price. I would recommend this dealership.

"Excellent service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Amazing service, highly recommend this car dealership to anyone. Welcoming staff who are very polite and honest with their work.

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"Good service and value quality cars"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very helpful and well presented cars, fairly priced. Good knowledge and no hard sell. Seem like good, honest people. Really happy with our new car! Thanks!

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Dealership Information

Anzor Autos is an Independent dealership that is based in Harrow. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
13 reviews4.1 out of 5 stars — Rated Very Good
Excellent
10
Very Good
0
Average
0
Poor
0
Terrible
3

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  • Contact Information

    Address

    Anzor Autos
    204 Alexandra Avenue
    Harrow
    Greater London
    HA2 9BU

    Get in touch

    020 8423 2100
    https://www.anzorautos.co.uk/

    Opening times

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    Dealership Statistics

    76%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Anzor Autos

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    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
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