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11 reviews from our car dealer reviews community
Leave a review for Applecross Motor Company Ltd
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11 reviews from our car dealer reviews community

Leave a review for Applecross Motor Company Ltd
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"Exceptional Service from Start to Finish"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have just purchased a Defender90 from Applecross. Just fantastic service from start to finish, full assisting purchasing through my limited company, updates when required and then Andrew drove the car all the way to Hertfordshire as we couldn't make it up to Edinburgh. The car is absolutely spotless, full warranty and service and excellent value for money. I could not recommend more fully,

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"Company lies"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We were looking at buying a ford ranger from this garage, went out to see it there was a few issues. After confirming what was going to be repaired and signing all the documents and the finance being sorted the vehicle was ready to be picked up and turned up to see that it was repaired if it was repaired to a very low standard wide arch body trim very lose glue sticking out with the kit o/s/r door had a big sink in it which I could tell they weren’t too happy to repair but then the o/s/f wing had a big bit of pealing of the clear spray and looked worse in the daylight after speaking to the sales person the owner refused to repair any of it cause they put too much money into it so the finance that was sorted has to be rescinded shocking from the company. Saying they would fix the wide arch kit it being away for nearly a week and it came back worse. All they could say was the car was not for us 😂. Shocking workmanship shocking presentation of the vehicle and shocking to be told they won’t fix the issues. Finance was all through documents signed and all the garage done was lie about things being done. If you want a vehicle that something very nice then you turn up and it has been boshed then this is the garage for you

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"No Service still charged for it "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I thought it was about time I let you good trusting people know of Car I purchased a Car for my Son only, last year with No trade in.. Sales Guy John a Gentleman nothing was a bother.. After only having this Car a short time 6 weeks to be precise. I started to have problem with stop start system. Also jerking and smell of burning I rang dealership got through to Keith the owner all I was told by him was the car was OK when they serviced it.. My Ans to him was well that is a Lie as I had got car checked by a friends garage your place had never even gone to bother of changing filters, or dam engine oil either but you had cheek to charge me for a Service tht wasn't even done.. I demanded a refund from him all I got was it's not their problem it's mine. I could take them to trading standards. But what's the point...essier thing to do for me was to have it serviced at a reputable garage which I did... Just spread the word to friends NEVER TO deal with Applecross as they are bunch of Shysters! Also The Owner should not be trading!

"Swapped good parts from my car .. "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This Garage has my Car in for a service mot nearly 3 hrs.. When got it back it's like a different car engine was loud on acceleration vibrations from under the car on drivers side, just not same car we had. Got 2 independent inspections of the car both could tell us tht suspension had been swapped from sports suppension, that we had to old parts fitted! . also battery had also been swapped for an old one. aswell.! Do these people care about their customers NO THEY DO NOT. they are just Crooks and in their workshops all they have is Thieves! Please DO NOT BUY from this Garage as all you will have is stress and also empty bank account!

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"An excellent garage"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I traded my Merc for a Tesla. Keith offered me a fair price and a deal was struck. Thereafter the experience was way different from normal. Good different. Service was impeccable, done to suit me, friendly and with impeccable and obvious integrity. I would not hesitate to buy here again. Magnificent service!

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"Excellent customer service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My car was in recently to have wiring done on new towbar. Super speedy and curtious service. We use this garage for all repairs and requirements. The staff are exceptionally friendly and very helpful. Highly recommend.

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"great managment care"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

great to business with such a man as Jon Murray, from start to finish i had no problems with the procces , Jon showed me around until i found the Range Rover Sport i wanted, i went to pick the motor up on Friday got there 11-45am and never left until 1-30 pm , the reason for that was the time Jon took to show me around the car and all the controls inside he kept explaining them and making sure i knew what i was doing before i was able to leave , i would recomment anyone looking for a good car or Range Rover APPLECROSS MOTORS is the place to go , ps ask for Jon .

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"Simply the best."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Everyone completely upfront and honest. No pressure, everything explained, best vehicle buying experience I’ve ever had. A beautifully presented RR Sport which gives me great pleasure driving. Can’t recommend highly enough.

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"AVOID DEALERSHIP! "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

STAY WELL CLEAR OF THIS CAR DEALERSHIP!! I purchased a BMW 320d from Applecross Motors on the 15-05-2019 after seeing the ad on Auto Trader. Fast forward a couple of months and there is a strange noise coming from the car as if there is a hole in the exhaust when accelerating. I phoned the warranty company which came with car (Scotsure warranty) and gave a description of the problem. I was told to take the car to a garage to get a diagnosis. I took the car to Milton Motors and explained the issue, they advised that the noise was coming from the timing chain area (see picture for invoice) but the car would need dismantled from a BMW specialist for further investigation. At this point very concerned I emailed Keith from Applecross motors relaying this information whilst also explaining that I am currently very disabled and on the double transplant list and need the vehicle to attend hospital appointments and potentially a transplant. I was told by Keith that the information was not enough and to take the vehicle to another garage. I took the car to a second garage (Ferguslie Garage) They also said that the noise was coming from the timing chain area, the car would need dismantled and could cost upwards of £3000 as the engine would need to be taken out (see picture 2 for invoice) Now even more concerned I relayed again this information to Keith. He reluctantly agrees to take the car back but says ‘Im not taking it to a BMW specialist as I don’t want to spend the money’ so he has ‘friends’ look at the car. He then tells me that the rattling coming from the engine is ‘normal’ and to continue driving the car. My guess is, the warranty would run out in a month and hope that the car lasts until then. It would not be himself left with the repairs which I find shocking. Keith said that the rattling was not quite bad enough to fix and any repairs would be ‘preventative’ and as he is a small business, he would not be able to afford to fix it. Do not sell cars if you cannot afford the aftercare or repairs once the car has been sold. I went back to Ferguslie garage and was told under no circumstances was I to drive the car. If the timing chain comes loose the car would need a new engine costing upwards of £5000. The car is now sitting out on the street of Applecross Motors because there is ‘not enough space’. At this moment, im currently suspended from the transplant list as I have no form of transport. Trading standards have now taken over. Do not buy from this dealership if you would like your car to be in working order for more than 3 months. AVOID!!

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"Very good service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

2nd car iv bought from applecross motor company, first class service

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Dealership Information

Applecross Motor Company Ltd is an Independent dealership that is based in Broxburn. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
11 reviews3.5 out of 5 stars — Rated Very Good
Excellent
7
Very Good
0
Average
0
Poor
0
Terrible
4

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  • Contact Information

    Address

    Applecross Motor Company Ltd
    7 East Main Street
    Broxburn
    West Lothian
    EH52 5DZ

    Get in touch

    01506 856640
    https://www.applecrossmotors.co.uk/

    Opening times

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    Dealership Statistics

    63%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Applecross Motor Company Ltd

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    FCA Ref: XXXXXXXXXX
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