The Approved Car Centre is the worst ever. We called about a car we liked, they said they had someone interested and thinking about the car so we laid a deposit to book it. I asked about the car and was told the condition was good from non smoker and olderly person who looked after it well. When my husband arrived there he said the condition wasnt great and the car smelled with cigarettes so he didnt like it. It also appeared that it was a year older than stated on autotrade. So he said he wants his deposit back as the description doesnt match the car and we dotn want to buy it and the sales person said ok they would refund it. A week later I called to ask and they said it was directed to their account dept to pay to us. I called after a month and they said they would check and nothing, then after another month called and was asked to give them details of the transaction. I replied and nothing. I sent a few sms saying we will report them to Trading Standards. They responded it was a gamble and deposit is lost. So we are now dealing with TS and Motor Ombudsman to get back our money. So avoid them. They are dishonest horrible company that will rip you off. We ended up taking almost new car from Bristol Motor Cars on their promotion with 0 % credit for half a price of new. Glad we didnt bought that old snelly car from Approved car centre. I hope we can recover £100 our deposit.

I've had nothing but severe problems with approved car centre. They never answer the phone the car is a heap of scrap I've had to pay hundreds of pounds to chips away to sort the work out that I made them do because I refused it. I'm still waiting for them to refund my expenses which they said they would. I'll never get another car from them nor should anyone I advise you not to.

Happy with the Vauxhall I bought from Approved Car Centre, its not had any issues as of yet. The car was clean and in great condition. I think as a whole it all went very well and I would recommend!

I bought a car from these guys in June. It came with a 128 point check, however there are various minor faults including a rear door that does not open from the inside, a warning light relating to the start/stop system and a faulty drivers seat belt mechanism. Delivery was promised for 9pm but they arrived at 1 in the morning without contacting me about the delay. To top it off, they failed to send off the new owner docs, then proceeded to lie to me on the phone and dish out some of the worst customer service I have ever experienced.