Tracy and Curtis were fantastic, both very knowledgeable and they couldn't be more helpful and accommodating. I bought my Nissan juke from here today, there was no pressure sale, no rush to do a deal and it the most pleasant experience. Buying a car can be stressful but all went so smoothly. The car itself is wonderful, was thoroughly checked over and sold to a high standard. There was a little issue with the radio but with no hesitation at all it is being fixed. It's clear to see they take pride in the cars they sell. I wouldn't hesitate to buy future cars from here. The kids love the car too and keep asking for a drive out haha. Thankyou!

Poor aftersales , car leaked coolant about 2 weeks after purchase due to leaking pressure bottle , told was not covered under warrantee as a consumable item and didn't have to be replaced as we could keep topping up. Wasn't leaking when you bought it and I'm in business to make money so won't replace were traceys words. Terrible attitude I even offered to pay half the cost. From reviews looks like my experience is not unusual

Car looked nice in the photos and price was good so drove over 100 miles to check it out. Seller was all fun and games and car was showroom like...kudos to the valeter. And that's all the good things about this bad overall experience. At first glance found a missing bulb in one headlight and the other had a cheap aftermarket led which was flickering. Licence plate also had a bulb dead. Took a while for them to replace the bulbs but they got it sorted eventually. Then noticed absolute zero brake pads on the front and all 4 discs were worn and coroded. Somehow this didn't came up on MOT and this was their life line when pointed out. Rocker cover was full of oil and later when i removed the injectors found all seals gone and injectors holes full of oil as well. Driver electric seat moves back and forth nicely only if you dream about it, but in any other day it's a real struggle. Because the car had being moved around prior to my arrival, couldn't hear the worn timing chain which can be heard only when the engine is stone cold. Then, because it was a rainy day and engine was washed, didn't noticed the cracked radiator. Drove home and next day noticed the empty expansion tank. Provided them with lots of pictures and videos with the leaking radiator but they wanted the car to be checked by a garage. Local garage confirmed and gave a repair price. By the time they decided to bust a move in this direction, their supplier closed for holidays, my garage closed as well and i had no car for the rest of the year, 'till Jan 4th. Eventually we agreed to use my garage radiator to save some time and they were suppose to pay a chunk of the bill...if only things were that easy. After the mechanic changed the radiator we waited the whole day for the seller to pay his part. That didn't happened. I had to pay the whole bill and spam them for 3 days with emails until they finally çracked and paid the garage who then refunded me. After this, since i could actually drive the car i noticed the timing chain was making noise. They didn't wanna hear about it and said it was not covered by the warranty.. Replaced the timing chain and leaky water pump and as i replaced the front discs noticed that both inner cv boots were split. They didn't express any interest in that either. Not long after, right side handbrake shoes got detached and glued onto to brake disk locking the wheel. Even to this day i wonder how this car passed MOT. Unless they have their own garage for that. While i was replacing oils and filters, as i do not trust any dealer who says that the car had been serviced, found air filter packed with bees, leaves, dirt and all sorts of other creatures, which puts the last maintenance date just after the dinosaurs extinction. After more than 1000£ spent on repairs i ended up selling the car just to forget about this bad episode.

I'm very much for supporting small business's however after my experience with Archway cars its far better to go to a trusted reliable dealership. The true measure of a business is not how they deal with customers when they are trying to make a sale but how they respond when there's an issue. The women is hugs smiles and kisses when she's making a sale but as soon as there's an issue she shows her true colours and has no customer service skills and a VERY bad attitude. I bough a car from archway on 18th DEC 2020, less than a month later on 11th Jan 2021 2 of the coil springs has snapped and all break disc and pads neeed changing, there should have been advisories on the MOT but there weren't, this has been reported to VOSA. Electric window also doesn't work When a struggling single parent is spending £7600 on a car you don't want to be forking out £750 on repairs! They refused to carry out the repairs, had to do alot if back and forth with finance company for them to eventually pay half but they still didn't sorry window. They get the negative reviews deleted off autotrader and then block you from writing a review. Avoid at all costs