I chose to ignore all the main car dealer franchises in Hull and its surrounds taking a drive to up Driffield to view what was on offer at Armstrong Massey. Immediately found the car for me and was driving it home a few days later. Gave me a very fair part exchange, valeted, serviced, replaced a chipped heated screen that had pointed out needed doing and put a full MOT on it for me. Car looks and drives like brand new. Neil and Gary really showed a high level of personal customer care and I was made to feel very welcomed. 10/10 communication, customer care and buyer experience. I would highly recommend and would not hesitate to buy again from Armstrong Massey. Thank you.
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We have just collected my new car this morning and cannot thank Neil enough for his patience, kindness and professionalism. Would highly recommend this business.
I have just purchased a 2007 Freelander and the service has been excellent throughout. After the initial test drive they agreed to fix a couple of minor issues on the car and one hadn't been done when I went to collect it but Neil immediately sorted this out without question. Neil also provided the best handover of any vehicle I've bought. To date there have not been any issues but I'm confident should any arise they will be fixed without issue. I have no doubt that I will be returning in the future and will highly recommend them to my friends and family. This is in start contrast to Evans Halshaw who wouldn't even clean a car I was interested in before purchase.
I purchased a Nissan Pathfinder back in June from this dealership. It is currently being worked on to fix a squeaky belt for the second time as the fist time it actually made it worse... but this is all covered by the warranty and the dealership provided me with a courtesy car and have been really helpful and friendly the whole time and the car is really good value for money. I would recommend the dealership as long as the issues get resolved which I'm optimistic that they will.
Reviewer has confirmed their email address
Armstrong Massey is an Franchise dealership that is based in Driffield. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Franchise Dealership
Armstrong Massey
Beverley Road
Driffield
East Riding of Yorkshire
YO25 6RX
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