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I have recently bought a vauxhall astra sri off arnold clark ashton becky was very helpful and understood my needs very professional in her approach and ever so pleasant to deal with i would recomend arnold clark ashton for your next car
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If you want to be fooled that is the garrage for you. Booked my car in for service. Left side mirror indicator faulty. Been told it is wirring issue and that it needs a new mirror unit and that will cost me £400. Warranty that I have with my vehicle won't cover the issues and I will have to pay for that.(that is a different story Arnold clark sell warranties that covers literally nothing). On top of that they cracked my mirror glass whilst checking the fault(well done) thanks for a new part though, but again had to request to send an e-mail that they accept liability for it. Went for a second opinion to BMW dealer in Warrington. And yes you are right wirring is fine and it only needs a new LED strip. Labour and original bmw LED strip cost me £85. Got e-mailed twice from Arnold Clark that it is wiring issue. Got all the proves and I will be taking it further so other people won't get scammed. I might be blond, but not that blond. Thanks for a nerve wrecking experience, terrible customer service and incompetent mechanics. This time it did not work out to scam your customer. But as I said I won't leave this like that. And I will make sure no one I know will ever use this dealer either ( and they used to... quite wealthy business people). Be careful and don't use ARNOLD CLARK ASHTON SHAME ON YOU!
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Bought a brand new car on 19/6/2019 from Arnold Clark Ashton. 6 days later it broke down so rang them which they replied ring jeep which is in italy. So the next thing they picked up and took to these people. on the 28th of june i rang to ask if its ready to pickup ( which they promised ) i got sorry it will be ready 1st of july. Ive just been told oh sorry they are looking at it today. KEEP AWAY !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Bought an automatic transmission Ford from Arnold Clark Ashton last year and it has been sound. I had to use the 60 day guarantee thing for a minor issue and it the people I dealt with were helpful and sure enough it was covered. Have been driving the car about since with no problems at all. Exactly what I need and I'm very happy with it.
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Have read the other reviews and felt I needed to add some balance regarding Arnold Clark Ashton. Have just bought a new car from these guys on PCP finance. There is always a chunky final payment on these schemes so find it difficult to understand other reviewer 'skriking' about it! You have the option to decide what to do at the end of your contract, i.e. buy outright, trade in or just walk away. As for other vehicles being used as a trade-in, you will always get a lowest offer from a dealer. If it bothers you that much then you have to sell it private and walk in with cash deposit! Anyway, as for our dealings with this firm...bought a new car, traded in our old one near end of PCP contract and put a bit of cash down to reduce monthly payments on new PCP. All staff friendly and helpful throughout sales process. Is second car we have bought here in last 3 years. Definitely use again for future purchases.
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Arnold Clark Ashton offered price online for my car, went to see other car and then come no where near price offered online, Nothing to do with my car because it was in mint condition.
A perfect example as to why car salesman have such a bad reputation. Bought a fiat 500 from them 2 years ago through a PCP, worst financial mistake I have ever made. The dealer never explained the finance properly or different finance options to me, I was not made aware of mileage charges and an massive inflation payment at the end of the finance, I also part exchanged my old car and put a sizeable deposit down. When I was made aware through a different garage when I enquired about a new car I went back to Arnold Clark to discuss my concerns and the fact no one had explained the finance options to me fully and they couldn't have cared less. I took the matter further and was told I had signed the paperwork and it wasn't Arnold clarks issue. This isn't a one off, I also have friends who are in the same situation with cars on finance through PCPs and they were also not made fully aware of the terms and conditions. I took the salesman at face value that day being very young and naive, a big financial mistake which has definitely been a life lesson. I am now terminating my contract early with a big bill, mileage charge and ofcourse any damage they find. Avoid this place and their salesmen, they see young girls coming and rub there hands together sign you up to a ridiculous finance and then wash there hands of you!
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Chose a car I was interested in that was for sale at Arnold Clark Ashton branch - but needed a part exchange price on mine before I would commit, did not have time to do test drive there and then as had an appointment to go to, so dependent on the figures would have returned later that day. Refused to give me a price without me test driving it - I know how they drive, I've driven one before. In the meantime all the other staff, and there seemed to be lots of them, were sat around chatting. No doubt I became the subject of their chatter when I said no worries, my money would spend anywhere. Incidentally, walked around the back showroom for about 20 mins and no one came out to see me. Had to walk into the office myself to ask for help (in another building) !
Arnold Clark Ashton is an Franchise dealership that is based in Wigan. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Franchise Dealership
Arnold Clark Ashton
Wigan Road
Wigan
Greater Manchester
WN4 9ST
01942 504365
https://www.arnoldclark.com/find-a-dealer/ashton-fiat-jeep-abarth/ref/arnbp
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