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Bradley looked after me today when I came in to sell my car. The process was really quick and thorough. Highly recommend!
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Reece was great showed me round my Golf that I bought and answered all my questions. Sorted out all the documentation quickly and effectively. A Great asset to Arnold Clark Birtley.
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Louise from Click and collect services at Birtley was absolutely outstanding her professionalism and Amazing customer service was fantastic. Louise kept me up to date with the progress of my car location and timeframe on what my potential wait would be from them receiving it (something the sales branch at Warrington could not manage to be courtesy enough to do). Thanks again Arnold Clark Birtley Click and collect team.
Reviewer has confirmed their email address
From having the car moved from Edinburgh to Birtley couldn't had a better service from the sale people in Edinburgh to the sale people in Birtley were very helpful couldn't ask for a service a big thank you from a very happy customer.
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you offered me ?£500 for m62 plate vw sharan bluemotion 2000tdi dsg 7 seater, i have now done a deal gettig £2200 for the vehicle, i cant beleive you got it so wrong, i had 3 bids , and the other 2 were twice what you offered, you must think we are all so bloody gullable, i,m telling everyone how stupid you lot are, bob briggs
After a very disappointing experience with Calum Moss from the Arnold Clark Glasgow branch, I swore never to deal with Arnold Clark again!!! BUT when I went to the Birtly showroom to pick my car up I was met by Louise Keeble who had heard about my disappointing experience at the Glasgow branch, and she did everything she could to make the hand over a happy occasion. Thank you Louise for all your assistance, you were brilliant and I will certainly come back to you when buying a another car.
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I purchased a Vauxhall Meriva back in August. The car was in perfect condition and up to now I have had no issues with it at all. The dealers have been really helpful and friendly and the car was a very good price. I would highly recommend.
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Bought a Corsa from these guys in April. Very good dealership and Sales Advisers! Dan was absolutely fantastic! Very helpful, very honest and not at all pushy! made my buying experience extremely comfortable. No problems at all.
Reviewer has confirmed their email address
Arnold Clark Birtley told me the car had fog lights when it in fact did not, they agreed to put fog light on but during that fortnight rather than telling me they hadn't got round to it they made numerous white lies and excuses. They also made a significant admin error with the tax which could have caused me significant trouble if I hadn't discovered it. The car itself is now great but service wise they fundamentally lacked organisation and professionalism.
Reviewer has confirmed their email address
Joe was excellent, sorted out my new car and picked it up within a week
If you are looking to purchase a Ford van in the Tyne and Wear or County Durham areas then the Arnold Clark Birtley Van Centre is the place to go. Not only stocking vans, the Birley van centre also has a wide variety of cars in it's list and can also provide a car and van rental service as well as dedicated servicing and repairs on site.
Manufacturers: Sells a variety of makes and models
Franchise Dealership
Arnold Clark Birtley Vanstore
Portobello Road
Chester-le-Street
Tyne and Wear
DH3 2SN
0191 492 9222
https://www.arnoldclark.com/find-a-dealer/birtley-vanstore/ref/arnfxc
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