I don't have enough words to thank Scott Fuller. Thanks to him I had my car as quickly as possible, at a very good price and with all the features I wanted. He even took the trouble to bring me the car on his day off. Very attentive and professional.
Went in to Arnold Clark with 7,500 quid to spend, they found an ex Rep Car that I could like, but when I asked for a "Luck Penny" just a little something to sweeten the deal, I was told "the car and that's it, oh, we'll throw in a set of new matt's", my Wife refued the deal, just in case we made Arnold Clark go bust, it was the salesman, who was very professional, who said he'd get us 25 quid for diesel to sweeten the deal and close it, we were happy at that, but when the Manager said "NO!", we walked out of Arnold Clark with our money in our pocket Arnold Clark should and could learn from Moss Motors who gave us more than a little sweetener when we bought a beautiful Mercedes E280CDI from them, full service history, new tyres, AA membership, a discount "Luck Penny" everything which made buying from Moss Motors a pleasure I did complain to Head Office, but was told in a rather unpleasant manner "tough", not what you'd call good customer service.
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I am really happy with the Ford Galaxy I purchased in May from Arnold Clark and the service was of a very high standard. I have actually recommended them to a friend who went ahead and bought a vehicle from them as well! They were really helpful and the only issue I had with the car was sorted straight away with no hassle. I will carry on recommending this dealership they were great.
Reviewer has confirmed their email address
Arnold Clark Dumfries Ford is an Franchise dealership that is based in Dumfries. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Franchise Dealership
Arnold Clark Dumfries Ford
Main Road
Dumfries
Dumfries and Galloway
DG1 1RZ
01387 711550
https://www.arnoldclark.com/find-a-dealer/dumfries-ford/ref/arndj
Mon | 09:00 - 20:00 |
Tue | 09:00 - 20:00 |
Wed | 09:00 - 20:00 |
Thu | 09:00 - 20:00 |
Fri | 08:00 - 19:00 |
Sat | 09:00 - 18:00 |
Sun | 11:00 - 18:00 |
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