James V, February 2024
"Don't use this Arnold Clark for repairs"
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Don't use this Arnold Clark for repairs or services, their backlog is ridiculous and your car will be left on the forecourt without them taking any action.
My Kia was meant to be looked at first of Feb for diagnosis, they've not even bothered to look at it - it's costing £££ per month to sit on their forecourt.
The customer service is antagonistic and deliberately obfuscates when you ask them about it - not giving timelines or setting expectations.
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Stephanie S, October 2023
"Excellent and amazing "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I was trading in my car for a lovely Fiat 500 and I received the best service I have ever had stephen and Andy , we’re amazing and professional through my experience and the rest of the team thank you so much again
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Brenda D, September 2023
"Great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Picked up my new kia picanto on Wednesday 13th September 2023.salesperson was Liam Furay he was very pleasant and helpful would definitely recommend dealing with Liam if your looking for a new car.he couldn't do enough for me and helped me to choose my new car.loving my new kia thankyou Liam Furay was a pleasure
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Christine F, July 2023
"Professional"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
As a Motability customer looking for a new car that fit my needs, I visited Arnold Clark, Springburn, to see a Kia Sportage.
Peter Carmichael listened to me and asked succinct follow up questions before he took me to see the Kia Sportage.
I did place an order and received my car today. From start to finish Peter was very professional and courteous.
The car was perfectly prepared for me and a Product Genius showed me how to operate all the basics. Even I understood!
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Wojciech Z, May 2023
"Rubbish "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
IV got a service plan. Never change oil and filters.!!!!!!
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Caroline M, March 2023
"Shocking customer service"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Arnold Clark Fiat Springburn been an customer over 35 years will never buy for any Arnold Clark again. Absolutely shocking service. No help whatsoever. Certainly won’t return Don’t purchase a service plan not worth the paper it’s written on.
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Sr. M, August 2022
"Helpful and interested in me"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I recently purchased a Kia Picanto Automatic Car from Arnold Clark Kia Springburn and I am very happy with the service I received - from everyone at the branch.
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Lirie, August 2022
"Great"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The customer service was great. Gordon’s very helpful
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Katherine S, March 2021
"Great "
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Quick and efficient.
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Gareth G, February 2021
"Outstanding service from start to finish"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
This is the third car we have purchased from Arnold Clark and again it has been a great experience!
I must admit, it was slightly over whelming how quick the process was. However; from booking it online to having a confirmation phone call, David McGowan was very professional and I would like to say thank you to him!
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