Last August we purchased a brand new Renault Austral from Arnold Clark Renault Grangemouth. Within weeks it started filling up with water everytime it rained. We then started the process of trying to get it repaired. So basically Arnold Clark and Renault UK started the who's to blame with us stuck in the middle. The car has been in twice for repair for over a month I was left with no car to get to work so had to pay to hire one, plus still paying for a car we no longer had. The Bodyshop stated it was unrepairable as they don't know how the water is getting in!!! Renault Grangemouth are all liars as is Renault UK with both of them blaming each other, after 9 month's of emails phone call arguing in the branch we had enough with no one prepared to help us. We decided to get shot if the car. In 9 months the car devalued by £13.000 so we were sitting in negative equity so to trade the car in we had to pay £6000 cash. So in 9 months we've paid £13.500 and got nothing to show for it!!! Please avoid Renault Grangemouth and Renault UK at all costs as when a problem happens they 100% do not want to know.. we've learnt that the hard way!!

Bought a car at Grangemouth branch, absolutely 100%, Chris Johnstone gets thumbs up from me, very helpful and went out of his way to make sure all was gd 👍👍 Car was immaculate on day of pick up

Really sad went for mobility car. few days later sorry quoted wrong price we called Arnold Clark Grangemouth not other way round. Next excuse lost your paperwork with award ok go back get it ready copied. Two weeks later call them what's happening about our car sorry lost your licence details ok.emailed them now what. Well delivery date was only estimated!!! Of course it was you keep loosing paperwork . Really at least call us and say sorry errors instead of us chasing you. Might get a date soon .

When we arrived at the showroom to look for a new car for my son .we were greeted by a friendly receptionist diane who introduced us to a sales man .he was very polite and asked what type of car we were looking for .explained we were looking to trade in his old car and purchase a new or nearly new kadkar. as we were shown a few near new cars our old car was appraised and by the time we had decided to have a test drive in the one he liked they had a trade in price and had a payment plan in place for us to review.the young assistant that took us on our test drive was well informed on the layout of the kadkar and all the ubells and whistles on the high spec kadkar .over all I would use Grangemouth Arnold clark again and recommend them to friends.there was no pressure to buy just good advice