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28 reviews from our car dealer reviews community
Leave a review for Arnold Clark Manchester Vauxhall
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28 reviews from our car dealer reviews community

Leave a review for Arnold Clark Manchester Vauxhall
Leave a review
"Disrespectful sales men "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Arnold Clark Manchester only think about making sales and getting commission I bought a vehicle from them Jan this year and it’s been nothing but problem after problem and it’s still on going - I have emailed telephoned them and no one will speak to me namely Alexander Williamson absolutely disgraceful I would be hard pressed to even give them 1 star

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"Dishonest"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have been dealing with Arnold Clark for a number of years, even sending business their way. From my latest experience, and reading recent reviews it has unfortunately gone downhill. Staff credibility, honesty, respect and ooodwill has gone out the window. Their dishonesty has cost me money and I now have to think about getting my next car elsewhere.

"Disappointing Experience at Arnold Clark"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My family and I recently visited Arnold Clark in Stretford, Manchester, with the intention of viewing a manual transmission Toyota CHR. Despite the rainy weather, we were eager to see the car. Upon arrival, we were assisted by a tall, bearded guy. When we expressed our interest in the Toyota CHR, he informed us that the car was outside and locked due to the rain. After some time, we asked him for the exact location of the car outside. He vaguely pointed in a direction, but we were unable to locate the car in the rain. When we returned and informed him that we couldn’t find the car, he casually mentioned that it might be in the depot and locked, and that they couldn’t bring the car to us. This was quite shocking to us. Despite our disappointment, we insisted on seeing the car. Eventually, he brought the car into the showroom. However, his demeanor was visibly unhappy and he seemed irritated. In his haste, he even crashed the car into another vehicle in front of us, which was a shocking sight. Without explaining what he was going to do, he left the car doors open and left. While we were inspecting the car suddenly he sat in the car drove away. Our experience at Arnold Clark in Stretford was far from satisfactory. The staff member’s attitude was unprofessional and his lack of assistance was disappointing. I would not recommend this dealership due to the poor customer service we received.

"What a shambles "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I came here for a service and mot I was told on the phone expect two for it too take. I’m not from the area and don’t get many days off so 2 hours was ok. However on arrival I was told it will take 7 hours witch has just spoil all my plans for the day. When I arrived I got told I could of had a pick up drop of service witch would of suited me but I was told it was too late for this. While in the waiting room staff was shouting at each other in-front of customers as well. Shocking

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"USED CAR PURCHASE FOR MY DAUGHTER"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently purchased a used car from Arnold Clark in Manchester.The sales person Andy Caine was a fantastic example of what a knowledgeable car sales person should be like.His style and professionality were absolutely tip top.Would I go back to the Dealership again.?absolutely YESS if we were to be served by Mr Caine! Arnold Clark need to use him as an example of what the dealership stands for : service,honesty,value for money and after sales service.Well done Mr Caine you deserve a rise in pay .Thank you so much.

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"askldjlk"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

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"jsakhd"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

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"DO NOT buy from ARNOLD CLARK"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Please do not buy your car from Arnold Clark Vauxhall in Manchester! We bought Vauxhall Astra 2015 plate in June 2019 and had problem after problem. the car is not roadworthy and they sold us car knowing that the brake pads were 95% worn and with a nail in tyre letting us drive on motorway . They have zero concern about anybody’s safety as the car had problems with clutch, loss of power, water leak, both back tyres and break pads very badly worn ! Spent hours on telephone to there head office as branch ignoring us , passed between them and our local branch who are more concerned about who is paying for repairs ! The autocare warranty is not worth paper it’s writtennon as they said not all repairs are covered !! We are now fighting with finance company to reject the car as we had legal advice who said under consumer rights act 2015 we can pursue our final right to reject under our statutory rights!! Also complained to the CEO of Arnold Clark !!!!! No after care at all and appalling disgusting behaviour by these dodgy sales managers !! Do not be fooled by them like we were !!! Stay clear !!!!

Leigh Hilton in response to DO NOT buy from ARNOLD CLARK

And everytime you rang they fobbed you off? Yeah same is happening to me👍🏽 Absolutely disgusting customer service too

"terrabile company"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Arnold Clark Vauxhall in Manchester is the worse company i have ever had the misfortune of dealing with - NEVER EVER buy a vehicle off these guys or even let them near your car - absolutely terrible. They don't deserve 1 star but i wasn't allowed to leave none Zain he is a bad Sales advisor.

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"Terrible service over 3 yrs of having th"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

You ring for hours then they will "ring you back" (that's a laugh) - poor quality work done on the vehicle, 2 weeks to even get an initial assessment of the van - all round Arnold Clark Vauxhall in Manchester is the worse company I've ever dealt with - i now because of this have a Renault (thankfully).

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Dealership Information

Searching for a Motability or Vauxhall car in Manchester, this is now made easier thanks to the Arnold Clark Manchester Vauxhall branch. Not only providing a great range of different models to choose from they are dedicated to keeping you on the road too. With servicing and repairs on site as well as a well stocked parts and accessories centre, you will find everything you need here under one roof.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
28 reviews2.4 out of 5 stars — Rated Poor
Excellent
9
Very Good
0
Average
1
Poor
2
Terrible
16

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  • Contact Information

    Address

    Arnold Clark Manchester Vauxhall
    Chester Road
    Manchester
    Greater Manchester
    M32 0RB

    Get in touch

    0161 543 0344
    https://www.arnoldclark.com/find-a-dealer/manchester-vauxhall/ref/arnbb

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    Dealership Statistics

    32%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Arnold Clark Manchester Vauxhall

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