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Bought moka in November been in garage 3 times since for numerous reasons staff not pleasant and still waiting on touch up paint as promised by Daren manager only 3 weeks heard nothing very poor customer service daren car automatically drive to garage
John in response to Bought car November 2023 been in garage
Have the same problem car been in garage more than on the road still waiting on getting touch up paint as promised 6 weeks on still heard nothing staff at customer service are rude ain’t that true Tommy after care service is sh te what else would you expect from Darren and team
John in response to Bought car November 2023 been in garage
Arnold clark West Calder been in touch thanks to Darren all been resolved
Bought a corsa at the end of February from the arnold clark west Calder garage and the customer service from them was absolutely terrible. The car when we picked it up had a broken windscreen which they failed to tell us before we bought the car. They told us that a replacement would be sent to our local garage at the beginning of the following week however it took them 3 weeks to get the replacement to us. The car then went onto have engine problems and fuel problems and the garage just passed the responsibility onto the local garage to us. Couple months into owning the car and the handbrake failed causing my car to roll down the drive and crash into my neighbours car damaging both vehicles and costing me £240 to fix my bumper. When the garage was told of this they said for us to book it into the garage to check for a fault and if there was one to let them know of it. When we told west Calder that there was a fault they responded with a customer service number and since then have ignored any form of communication with us. Would not suggest buying a car from them even if they say they are known for their customer service like they said with us.
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John fordyce in response to Terrible after service
After care service totally crap after you buy the car do not phone saying your car needs service /mot won’t be anywhere near west calder Darren stop telling lies after care at west calder is shocking ain’t that true Tommy total sh te
I bought a Vauxhall Corsa from this dealership in September and I am really happy with it. It's absolutely perfect. It was nicely cleaned and in really good condition and the dealers were very helpful and friendly.
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Arnold Clark West Calder Vauxhall is an Franchise dealership that is based in West Calder. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Franchise Dealership
Arnold Clark West Calder Vauxhall
Main Street
West Calder
West Lothian
EH55 8AD
01506 871297
https://www.arnoldclark.com/find-a-dealer/west-calder-vauxhall/ref/arngo
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