A few years back I purchased a Fiat 500 from Ashley Autos. Unfortunately when we arrived to view the car at the arranged time we had missed the pre—viewing warm up and the clouds of smoke billowing out of the exhaust pipe (which we discovered when we got the car home). On the test drive the seller was a bit paranoid about the small amount of smoke coming out of the rear of the car. Having previously owned another Fiat 500 I knew that a little exhaust smoke is to be expected. Unfortunately the alarm bells weren't ringing. We were told that this was the first Fiat 500 he'd sold so he wasn't sure about it. I needed a replacement Fiat 500 for work purposes as soon as possible as mine had been written off after an accident. The car was sold with a warranty and from the moment I got home and complained to the seller about a lack of pull off power at junctions and excessive smoke I had weeks of dealing with a warranty company to get the car looked at. The seller wasn't willing to take the car back to have his own garage work on it. After some of the fuel jets had been replaced by the warranty company things seemed to be fine. Until whilst I was driving the car there was a massive engine failure. After dealing with the warranty company again and the car not being covered the suspected work I took it to my local garage who said that as it was an internal engine problem and was concerned about the costs they suggested the best option was to take the car to Fiat and see what options we had. My wife contacted Ashley Autos who weren't interested and said that he'd sold loads of Fiat 500s in the past and had never had this kind of problem (a bit of a change from his previous story!). I would never buy another car from Ashley Autos again and I believe they sold the car knowing full well that there was problems. I would strongly advise caution if you decide to buy one of their cars.
I bought a Volkswagen from Ashley Autos in April and have had no problems with it! I received great customer service and the car was clean and in good condition. Happy with my purchase and would recommend Ashley Autos.
Reviewer has confirmed their email address
Ashley Autos is an Independent dealership that is based in West Malling. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.
Manufacturers: Sells a variety of makes and models
Independent Dealership
Sorry, we don't have opening times for this dealership
If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk
There aren't currently any photos for Ashley Autos, help complete this page by uploading your own.
What photos are right?
Are we missing anything?
You can help complete this section by emailing us any additional details.
We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £79 + VAT per month.
Learn more about how our service works below.
We know how to speak to your customers and give them a second to none personal service, one they always appreciate.
All reviews collected can be published on your AutoTrader page, you don't need to do a thing. It's that simple.
You can thank your customers first hand for leaving reviews about your business.
We know communication is important so automatic alerts via e-mail will be sent to your business once any reviews have been left for your dealership.
We can provide you with valuable monthly insights on your dealerships performance on cardealerreviews.co.uk.
This can be displayed in your showroom to assure customers of the excellent service you receive.
Upload image of your dealership to give customers a feel about your dealership before they arrive.
You'll become a recommended dealer and we'll send you promo material to boost your reputation.
Ensure your page is always fully updated and accurate, you have control to update all of the information you see.
Want help collecting more reviews for your business?
Enter your email address below and we'll be in touch soon.
Alternatively, you can email us at info@cardealerreviews.co.uk
Here is what happens next:
We also offer Pay Per Review service available upon request meaning you can boost your rating overnight
You send us your customers contact details and we call them up and collect those all important reviews straight away.
See your excellent reviews we collect for you dealership broadcast on Car Dealer Reviews in a matter of hours
At Car Dealer Reviews we go further than other review sites, we ensure that you see the most trusted reviews by asking for verification.
By providing a sales invoice or receipt we know these reviewers have visited the dealership. So when you see this icon, you know it’s from a real customer.