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Bought a Audi Q3 after being turned down EVERYWHERE else. So happy with it! I dont understand the other reviews whatsoever. I am aware im buying a used car and they do come with some aged trouble however there have been non at all and if there is I have full faith the team will sort it out. Tony is a great guy, really friendly - straight-talking.
Very poor , went elsewhere because of the Bad attitude
Reviewer has confirmed their email address
I very rarely write negative reviews & try to see the positives but I’m leaving a review as a returning customer, I’m not going to be to harsh due to the current situation we find our country in, however on this occasion I have to say I don’t have a good feeling, I returned here having purchased a car 2 years ago, I had one issue with the previous car that did get resolved so had no reason to believe I would have any issues this time round, however reading some of the above reviews I can completely relate to what people are saying, I purchased a car just over 4 weeks ago, on day 2 the engine light came on, I took the car back then was told the issue was resolved only for the same problem to occur again a few days later, took it back again & was told this time it was going to a specialist in this particular make of vehicle, all good you might think, again got the car back under the impression the issue was resolved, low & behold a few days later the same issue occurs, by now Iv had enough & want to return the car as I have no faith in it what so ever, as a key worker in these testing times I need my car more than ever, I have tried calling them to see what can be done but now seems like I’m being ignored, so basically stuck in limbo with a car I cannot drive, I have rang the finance company who were less than helpful & learn that the issues have also never been highlighted to the people who deal with the warranties so as far as they are concerned the problem never existed. I am now going to have to shell out to buy a car to get me to work & back & be stuck with a car that’s not safe to be on the road. I’m shocked & disappointed as the boys are really nice but looking at some of the reviews above it seems I’m not the only one. The finance company have informed me the only way I can get out of the agreement is if they agree to take the car back which at first I thought they might but now I doubt that very much. Feeling very worried right now. I was really hoping all this could be resolved amicably, I feel I have been very patient during all the problems & put my faith in them, I feel now my trust will be my downfall. It’s when things go wrong you truly learn what people are like. I am not an unreasonable person but feel my comments are justified on this occasion
Reviewer has confirmed their email address
I would not recommend any to buy anything from Ashton Car Sales. Cars a faulty and refuse to do anything about it. If you’re thinking about buying a car my opinion would be don’t bother going there.
Absolutely terrible after sales support. Just look at all the other reviews showing they've continuously sold cars with issues and then denied / weaseled out of any accountability or responsibility to fix issues with engine lights, broken wheel joints, warning lights turned off and then denied literally on the day the vehicle was purchased. Absolute shock they are still in business. I should have left before paying a penny.
Reviewer has confirmed their email address
Wouldn’t recommend Ashton Car Sales. Cars Owner all WRONG. after reading the reviews I wish I’d not wasted my time but I’m a sucker for making my own mind up! Rude ! Understatement, seems to think he’s above all that is great - reality check needed ASAP! Save your money people & walk on by.
Reviewer has confirmed their email address
Wouldn’t tell us anything about the car .. rude childish owner! Would NOT recommend Ashton Car Sales to anyone.
Reviewer has confirmed their email address
Anthony Leah from Ashton Car Sales in response to Disgusting customer service
Hi Tracy. Thank you for your review... I must say we find it comical. As you well know, you and your husband came to look at a car for your sister, my sister in law! You were not the customer... You were not here to buy the car... You were here to give your opinion on it! We enjoyed it... Typical tyre kickers!! And a serial complainer! I have enjoyed reading your negative reviews of many, many, many takeaway shops (you are a lady with a lot of time on your hands when you put down the kebab). So again thank you for review of our business, you will find we dealt with you in the manner you greeted us, rude, on a busy Saturday afternoon pulling apart the car your sister had already agreed to buy! No we did not have nay time for you, nor we ever will!! We hope you enjoyed upsetting your sister as you did. Again we will instruct solicitors if we see more of your reviews! You are not a customer! Tony, Ashton Car Sales.
In July of last year I was looking out for a nice car. I was interested in a Mercedes Diesel Estate and found one here. I was spending around 10K so I was a little cautious buying from a typical looking used car Lot. However having looked at the reviews and spoke a couple of times with Tony I decided to go ahead. I have waited till now (warranty has just run out)so I could give a fair reflection of the experience. During the 30 odd thousand miles ive had the car I have had reason to return it just once for a warranty repair this was completed without fuss at my convenience. The car has been fantastic as was the service at the beginning and when necessary after the sale. I will buy again from here with complete peace of mind.
I Recently bought a car from ashton car sales back in january, i was very please with the service young matthew provided for me, he arranged all the finance before i got there and even cut me a cracking' deal on my vauxhall corsa! I did experience some issues within the first couple of weeks, after calling them up and speaking with the business owner himself, he booked me in for a few days later and promised to put all of my issues to bed. I went and collected my car when they phoned and let me knew it was ready, i was sooo happy with the fantastic customer service i received and would like to say the other reviews on this page are not the garage i bought my car from !!!
Bought a ford KA from Ashton Car Sales. Problems with the lights and now problems with the cv joint... replaced a tyre as well already. Only had it 2 weeks! Company said it was going in for an mot and full service so couldn't take it the day I bought it. Turns out they don't do service or mot on vehicles! So Matthew, the guy who sold it to me lied. Tried ringing them regarding the cv joint and can't get hold of anyone. Rang Halfords in Hyde as per extended warranty I paid for (£100) and I have to pay to get the car looked at. I also had to pay for the weeks insurance, when I bought the car, that I have since found out is apparently free!! Don't bother with these people. They are hardly forthcoming with the truth! Ashton Car Sales just want the sale.
Ashton Car Sales or Ashton Car Credit as they are also know are based in Ashton Under Lyne.
If anyone has had an experience with this dealership then please share how everything went by leaving a review below.
Manufacturers: Sells a variety of makes and models
Independent Dealership
Ashton Car Sales
Scotland Street
Ashton-under-Lyne
Greater Manchester
OL6 6SP
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