Before I begin: The car is a RED Audi A5 S Line, 2011 (KU11) Please do not buy this car unless they have proof of a full engine rebuild and rebore of the cylinders. I bought a car from AWC on the 28th August, 2021. I live in London so I drove it back 150 miles and parked it for 7 days, as I had a work trip in Iceland. Upon returning, the car lasted 5 days (so now 9th Sept) before I started seeing smoke out the back (these engine notoriously have a piston ring issue which leads to extreme levels of engine oil being burnt, but this can be corrected with an upgrade to the pistons rings to the 2012+ model, on the ad to this car it mentioned that the “piston rings had been done”. I emailed AQC, and mentioned that this has immediately (because of the oil reason above) scared me in owning the car and as per the Consumer Rights Act I would like to reject the car. They replied that I needed to get a diagnostics done or Nick (the owner) would come and collect the car himself and they would do it in Ashton. I got a diagnostics on the 17th Sept (Prestige Autos, Forrest Hill) who said that the car was absolutely leaking oil from every part they could see and rather than perform a full diagnostics I should return the car if I can as it wouldn’t be worth it. Contacted AQC with this information, and they all of a sudden were not as keen to collect the car (as they once was) and asked for me to get a “full diagnostic report” On the 24th Sept it went to another garage (Volks Autos, Sutton) and on the 29th Sept Volks Autos confirmed with a full readout that the car had an unacceptable amount of leakage past 2 of the 4 rings and recommended a full engine rebuild. I then contacted AQC Again, with the updated diagnostics asking them once more, that I would like to reject the car. Their reply was for me to deliver the car back to Manchester. After weeks of arguing (literally) and AQC no longer replying to emails and Kellie (Staff) telling me that Nick (Owner) wasn’t in. Eventually the Finance company stepped in and agreedI shouldn't pay for the car to be delivered to Ashton. This was on the 18th October. It then went to three different garages (between 3rd and 8th Oct) which I only found out from calling the garages myself, they had come to the finding that there was “nothing wrong with the car”. One of the garages it went to was the same garage that did the poor piston ring work to the car in the first place, coincidence that their findings were so good? I think not. They then wanted to keep the car and run it for 1000 miles to do an ‘oil consumption test’ which was entirely pointless as per the report from Volks & Prestige Autos (the garages I sent the car too), and this consumption test would take anywhere from 2-4 weeks. On the 8th November, they still hadn’t begun the oil consumption test, nor had they sent me any form of diagnostics from one of the three garages it went too. So they currently had not proved the car was in anyway fit for this consumption test and refused to send me any form of proof. Weeks go by, and at the beginning of December, 2021 they agree to buy the car off me. On the 23rd December, 2021. I received my deposit money back. I cannot physically describe how little and pathetic this company made me feel, and how absolutely disgusting they handled the whole process. I understand completely that things can go wrong with 2nd hand cars, and it is a gamble, but this was beyond a joke. To summarise, it took 4 months to get my money back, which was the most emotionally and physically draining correspondence with a company I have ever had, costing me around £1000 in extra costs from not having a car which I did not get back, for a car that I drove for 700 miles and 6 days. I know everything they’re going to reply to this, and please do not believe a single thing they say. Any doubts on what I have said then please email this account I have set up and I will happily provide you with proof of everything I have mentioned. boycottaqc@gmail.com

PLEASE do not go to this man he is a cowboy please read the reviews which I wish had done because all the negative reviews are true he is a cowboy and will try anything to sell you a vehicle then once you have it, will try anything not to give you a refund if faulty, well didn’t work with me, once trading standards got involved, He doesn’t care one bit about his customers, he gives off that he isn’t the manager and washes cars outside just like other reviews say, and that’s what happened with me, and lets his assistant do his dirty work, once I purchased And drove the vehicle away the engine management light came on.. so I phoned the dealer straight away but he wasn’t interested in the slightest, but it was him now answering every phone call being rude like I had done something wrong when infact he sold me a dodgy car, he wasnt willing to take it back from me, Unless I put my complaint in writing and got a full mechanics report, (so on getting the mechanic report it actually proved in writing that the car wasn’t road worthy and needed over £1500s worth of work and would 100% not pass it’s next mot also a millage issue as the vehicle had less miles on the clock than it did on DVLA so most likely been clocked) he then blocked my number, so I had to physically go and park it on his forecourt and Video him whilst returning all the documents and my complaint letter along with the report which he had asked for and obviously didn’t think I would follow through with like most of his other customers with the same problems, and then had to contact trading standards about him, he also try’s it on with thinking he has 90days to give you a refund when by law he doesn’t so don’t let him try this, as I was advised after sending numeracy complaint letter to him stating his rights, which he continued to go against, and then had to result in trading standards phoning him personally and telling him he’s braking the law I finally received my refund 45days later! SHOULD OF BEEN 14days! PLEASE, PLEASE do not buy from this man, he his the last person you want to have to deal with! He doesn’t have a heart just out to make money! Let’s get him shut down!

Bought a lovely mini Cooper from Nick. Very friendly, great service and he even delivered the car to Liverpool same day free of charge. Brill