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Collected another car from Audenshaws. John was AMAZING as always. Me and my wife always buy our cars from here and highly recommend them. John is a diamond.
Visited today to collect wifes new car hadnt inspected car prior to collection as spoke with john and was 100%confident on purchasing we was not disappointed smashing motor for the money customer service 5⭐⭐⭐⭐⭐easiest car purchase ever thankyou guys
Just purchased our 3rd vehicle from audenshaws, john and chris could not do enough for us, absolutely great people, we got private plates on our vehicle and they have been trying all day with DVLA to get them changed over onto our new vehicle but unfortunately dye to bacl log at DVLA they had no joy. Would highly recommend anyone who is thinking of changing their car to pop on and see them .
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Probably one of the worst places for customer service. Bought a faulty X5 in January. Had an issue where it would judder on full lock and hesitate when accelerating. Took it to their “mechanic” (that term used extremely loosely). He said it was down to needing 4 new tyres. I agreed, skeptically as I had already had a diagnosis carried out and it definitely wasn’t the tyres. Next day arrived, no new tyres but the issue was “fixed”. On my 35 mile journey home the issue was more noticeable than ever. Called the garage and made contact with Audenshaws, neither understood what it could be. I, at this point, was well aware what the issue was and had told the mechanic several times. I had informed Audenshaws of the issue too. After that, no contact whatsoever. Have sent several email, texts, tried calling. This car was sold to me with a faulty transfer case. The fault still exists now. But they do not respond to me at all. I would definitely NOT recommend this dealership, they have their eyes set on one thing and it most definitely ISN’T customer service! 💷💷💷💷 Avoid at all costs!!
Audenshaws Ltd is an Independent dealership that is based in Dudley. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Audenshaws Ltd
Halesowen Road
Dudley
West Midlands
DY2 9NT
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