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I bought my car from Auto Devotion, Norwich in August 2019 and paid for an extended 3 year RAC Warranty. In December 2019 I found that water was leaking into the boot and it looks to be coming from the rear light cluster area. I contacted Auto Devotion but it would seem that the warranty does not cover rubber seals. As an after sales experience I am quite disappointed that Auto Devotion do not even want to inspect the car, which is only just over 3 years old and should not be leaking to the extent where the water was at least 3 inches deep. They just suggested I take it to a local garage for repair.
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No one special in response to Disappointed with the RAC Warranty
It’s a used car rubber seals would never be covered that would be in the terms and conditions but to go even further after the 3year factory warranty there would be no warranty from the manufacturer so grow up you keyboard warrior
Due to unforeseen reasons I had to wait a couple weeks until I received the car from Auto Devotion in Norwich. However, the sales team at the dealership were very professional and they remained in regular contact with myself throughout the process to provide me with updates. I was also able to pay a fee to get the car delivered to me with the dealership being so far away. They promised to ensure that the car was up to scratch before providing me with the vehicle and they carried out further mechanical checks. When it finally arrived I was very pleased and could see from the paperwork the work it had undergone prior, which may have costed me in the long run if they hadn’t. Would definitely recommend as the staff are very friendly, honest and professional! Also clearly stock some beautiful cars :)
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I purchased a car from auto devotion Norwich and was greeted by salesman Darren. Being in the car sales world myself I know and understand how differcult the job can be. Everything Farren agreed was co pleated. My wife is pleased with her Mercedes so far so thank you Darren for your help. Dan G.
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I am very happy with the service I received from Autodevotion. I bought a Range Rover and everything has been fine in my 4 months of owning it! I have had no issues with it at all and it was a very good price and really nice and clean when I received it. I would definitely recommend this dealership to my friends and family.
Reviewer has confirmed their email address
After sales leaves a lot to be desired. Had an issue with the vehicle that took ages to rectify. On a recent visit, complaining about the longevity of the smart repair which has faded over a period of a few months, they fobbed me off with the excuse of 'someone must of caught the vehicle whilst parked' How ironic, since the the damage was in the same spot before the repair was carried out on the vehicle prior to purchase.! Tim also failed to accept the fact that the scuff 'gradually appeared', so pretty obvious that it's an unsatisfactory repair. I also find the staff aloof every time you visit the show room.
Reviewer has confirmed their email address
I went into Autodevotion in Norwich after finding the car I wanted online, the salesman was very relaxed and friendly, they offered me a hot drink when I arrived and let me take a lengthy test drive. I managed to haggle a better deal than I expected to get, the whole process couldn't of gone any better really.
Reviewer has confirmed their email address
Auto Devotion Norwich is an Franchise dealership that is based in Norwich. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Franchise Dealership
Auto Devotion Norwich
481-489 Hall Road
Norwich
Norfolk
NR4 6ET
01603 230060
http://www.robinsonsmotorgroup.co.uk/auto-devotion/contact-us/auto-devotion-norwich/
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