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Car was delivered promptly and Sales Team were always polite and courteous. We are really pleased with our Ford C-Max and would recommend to anyone.
Reviewer has confirmed their email address
Customer Care from Auto Motion Peterborough in response to Great customer service
Thank you very much for taking the time to share your feedback and 5* rating- we appreciate it. We're delighted that you had a great experience when making your recent purchase from Auto Motion Peterborough. We hope you found the perfect vehicle for yourself amongst our wide range to choose from, and we wish you many enjoyable years of motoring with it. Thank you again for choosing Auto Motion Peterborough, and please keep us in mind in the future- happy driving! Kind regards Umare Malik (Customer Care Team)
After about 6 weeks my Ford Focus which I bought started playing up. They had a look at it but couldn’t find the fault. They were going to contact Ford and get back to me. 2 weeks later I still hadn’t heard anything so contacted them again, still no return call and the car is still not working properly. Won’t be buying from them again.
Customer Care Team from Auto Motion Peterborough in response to Calls not returned
We apologise if you feel as if you received a sub-standard service, we pride ourselves on customer satisfaction and our attention to detail, however please note, your vehicle was brought back on site for a full health check and diagnosis to the problems you noted to our a member of our after care team, Our records do indicate that no faults were found at the time, we did requested that we keep the vehicle on site for further examination, however you needed the vehicle back for daily use. Our call logs to indicate that a member of the team has tried to contact your self on numerous accessions since you have taken the vehicle away, and to arrange a suitable day for booking however each time calls were being diverted to voice mail. Vehicles are an emotive subject, new or used any normal individual would understand that, they can fail at anytime, as a reptubale dealer we stand by our terms and conditions. Feel free to contact our customer relations team direct at customercare@automotionpeterborough.co.uk or 01733 331 340 (opt 2) to arrange a booking date & to have the issues resolved as swiftly as possible for your self. Kind Regards Customer Care Team @ Auto Motion Peterborough.
The staff are very helpful and easy to contact.i would recommend this establishment to others.good value vehicles and rapid response to any queries.
Reviewer has confirmed their email address
I recently purchased a lovely little Mini Cooper from here as I needed a car to get to work, the sales guys let me look over the car without any pressure, nor did they hassle me into making a decision. Took the car the same day and am loving it, it did have an issue with the exhaust that was quickly sorted and was nobody's fault, as having worked in three car dealership's in the service dept I know that cars can go wrong regardless of how much money you spend. Some of the reviews that have been left by others surprise me as I cannot fault the garage and would not hesitate to recommend them and if in future I am looking to change my car I wouldn't hesitate to use them again
Reviewer has confirmed their email address
DO NOT BUY A CAR HERE!!!! This company did not honour their warranty, they tell you they fix warranty issues themselves but do not do that if you need it. Stay away.
Customer Care Team from Auto Motion Peterborough in response to Poor after service
We apologise if you feel as if you received a sub-standard service, we pride ourselves on customer satisfaction and our attention to detail, if there is a fault with you vehicle & its covered under our warranty cover we are more than happy to have it returned on site, for a full health check and have any issues recited, of course vehicles are an emotive subject, new or used any normal individual would understand that, they can fail at anytime, as a reptubale dealer we stand by our terms and conditions. Feel free to contact our customer relations team direct at customercare@automotionpeterborough.co.uk or 01733 331 340 (opt 2) to address the issues you have highlighted directly & to see if we can have the issues resolved as swiftly as possible
Bought mondeo 2 months ago. Car's not water-proof (yes it's leaking!), engine's making funny noise, replaced wheel bearing that cost 400 pounds. I sent 2 e-mails and they've been completely ignored. As muslims, you guys should be ashamed of what you're doing. I wasn't able to go back to you as I live in France - and you seemed to have taken advantage of the situation. So please people avoid this garage. You might find a good car, sure, but in case there is a problem with it, don't count on them to do anything about it They're just good to take your money that's all.
Reviewer has confirmed their email address
I find myself surprised by the more negative comments that have been left on this page: I recently purchased a car from Automotion, and, having driven it for a short time, found a number of faults. I would suggest that minor faults are not uncommon in a used vehicle and should add that these were not the kind of faults that would have show in a pre-sale check. The faults involved some considerable investigation and time to find and correct, a task which Automotion tackled with professionalism and not inconsiderable cost, coupled with a clear intent to ensure that the vehicle was 100% road-worthy and reliable. At no time was there any question of "warranty problems" or "extra costs" to me and the car is now running well. I would recommend Automotion to anyone seeking a good quality, used vehicle and should the need arise, I will return to them.
Reviewer has confirmed their email address
Brought our car from here, a problem arose and it was dealt with efficiently and we were kept informed along the way with advise and suggestions.
Reviewer has confirmed their email address
I bought my car from this garage, looked nice enough.........very soon after owning it, little problems appeared. I had these fixed. Never was driving brilliantly though. I called them, very unhelpful. They make you feel like a silly woman calling up about her car. 9 months after owning this car it totally dies, huge bills, near on needs a new engine. My mechanic could not believe what he found under the bonet. Such a bodge job had been taken place. My car has been in the garage 8 weeks as it's just been one thing after another. Again I called them......they couldn't of cared less !! So I'm massively out of pocket. Very unhappy customer.
Reviewer has confirmed their email address
customer care team from Auto Motion Peterborough in response to Terrible.
We apologise if you feel as if you received a sub-standard service, we pride ourselves on customer satisfaction and our attention to detail, if there is a fault with you vehicle & its covered under our extended warranty cover we are more than happy to have it returned on site, for a full health check and have any issues recited, of course vehicles are an emotive subject, new or used any normal individual would understand that, they can fail at anytime, as a dealer we stand by our terms and conditions. Feel free to contact our customer relations team direct at customercare@automotionpeterborough.co.uk or 01733 331 340 (opt 2) to address the issues you have highlighted directly & to see if we can have the issues resolved as swiftly as possible
Gemma in response to Terrible.
I am having the same problem you are, when I call they hang up on me and its not a very nice feeling, my car lasted 2 hours after I brought it.
Welcome To Auto Motion Peterborough
Vehicle Sales Redefined
We are a professional independent business located in the heart of the UK in Cambridgeshire.
Since 2010 we’ve been buying, selling & sourcing quality low mileage vehicles, where we have continued to gain & retain thousands of valued customers from all corners of the UK.
Unlike a main dealer we operate totally independently from our own premises and with our own funds, operating without restriction allows us to not only consistently remain competitively but to have the ability to cherry pick from choice stocks of high quality pre owned cars, all of which are supplied compressively with a warranty.
We welcome all our customers to visit our impressive facility where vehicle preparation, after sales, sales purchasing and our finance department is under one roof. We are licensed & regulated by the Financial Conduct Authority, subject to status, where we can offer a multitude of flexible & affordable funding options for your next car from no fewer than five main stream lenders.
So, if you’re looking to buy, sell, source or finance your next car then we very much welcome the opportunity to demonstrate how we differ from the typical car dealer.
Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership
founded in 2014
Auto Motion Peterborough
Eagle Business Park 11-12 Heron Court
Harrier Way
Peterborough
Cambridgeshire
PE7 3AT
Mon | APPOINTMENT ONLY |
Tue | APPOINTMENT ONLY |
Wed | APPOINTMENT ONLY |
Thu | APPOINTMENT ONLY |
Fri | APPOINTMENT ONLY |
Sat | APPOINTMENT ONLY |
Sun | APPOINTMENT ONLY |
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