Car Dealer Reviews is an
official partner of Auto Trader
Had a great experience choosing my new car they were all very helpful and made everything so easy , I would definitely recommend auto xchange.
Auto Xchange were really good to deal with , very happy with my car 1st Class Service.
Recently purchased a Peugeot 3008 car was as described and service was excellent would recommend Auto Xchange.
Very poor customer service at Auto Xchange once you have taken your car away. I brought a mini Cooper from these and all I have had is problems I have broken down twice on the motorway. Guess what my fault. If you have any sense so not buy a car from here .it will break down and you won't get any help or support. I'm gobsmacked how they can pla6 that on hold message about amazing customer service. No No no . Once they have your money they don't care!
Bought a car from this dealer. They subsequently had it for 2 weeks to correct 2 minor faults but did nothing at all! They never respond or even acknowledge emails. 2 months later, still getting no cooperation what so ever, when asking them to sort out even 1 of the problems which would only take half an hour. They don't have mechanics working at the weekend, and every week day you try and arrange to visit they are fully booked. Disgusting after sales customer service. Real bad attitudes, and just give lip service and fob you off. STRONGLY ADVISE YOU TO AVOID THIS PLACE! Photo's on this site are nothing like the truth..
Reviewer has confirmed their email address
Bought a car from Auto Xchange, on the same day driving back engine light came up.. Was instructed to come in the following week to get a part fixed for 9am, part was not fixed in till 12pm, so I was sat in their cold office for 3hours, and all I was being told was the mechanic is on his way. Absolutely poor service and even poorer time keeping. No care for customers at all. And no apology for having to wait 3 hours for a 15min job. Would definitely not recommend this forecourt to anyone else 0/5*
I've had no issues with the Vauxhall I bought what so ever, which is a massive positive. The car was clean and the guys there were helpful. I recommend this dealership as all has been good for me.
Reviewer has confirmed their email address
I bought a Citroen Relay from here back in August. The car was really nice and clean and just as described and up to now I have had no serious issues. The dealers were helpful and friendly and the car was a good price. I would recommend this dealership.
Reviewer has confirmed their email address
I bought a 4x4 Auto Xchange and I experienced clutch problems. They took the vehicle back for inspection and claimed there was nothing wrong with it. They got a young lad to test drive it who admitted he hadn't a clue about cars but he also noticed a clutch problem. They took it in for an inspection claimed they had drained the clutch fluid and put fresh in but the fluid was black. Then I let a so called 19 years of experience with cars test drive it again and still even after the 4x4 over revved when going into 3rd and 4th gear and wouldn't load into 4th on a hill still claimed the vehicle was ok. They are very good are avoiding the truth.
Auto Xchange is an Independent dealership that is based in Derby. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.
Manufacturers: Sells a variety of makes and models
Independent Dealership
Auto Xchange
128 London Road
Derby
Derbyshire
DE72 2GP
Sorry, we don't have opening times for this dealership
If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk
There aren't currently any photos for Auto Xchange, help complete this page by uploading your own.
What photos are right?
Are we missing anything?
You can help complete this section by emailing us any additional details.
We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £79 + VAT per month.
Learn more about how our service works below.
We know how to speak to your customers and give them a second to none personal service, one they always appreciate.
All reviews collected can be published on your AutoTrader page, you don't need to do a thing. It's that simple.
You can thank your customers first hand for leaving reviews about your business.
We know communication is important so automatic alerts via e-mail will be sent to your business once any reviews have been left for your dealership.
We can provide you with valuable monthly insights on your dealerships performance on cardealerreviews.co.uk.
This can be displayed in your showroom to assure customers of the excellent service you receive.
Upload image of your dealership to give customers a feel about your dealership before they arrive.
You'll become a recommended dealer and we'll send you promo material to boost your reputation.
Ensure your page is always fully updated and accurate, you have control to update all of the information you see.
Want help collecting more reviews for your business?
Enter your email address below and we'll be in touch soon.
Alternatively, you can email us at info@cardealerreviews.co.uk
Here is what happens next:
We also offer Pay Per Review service available upon request meaning you can boost your rating overnight
You send us your customers contact details and we call them up and collect those all important reviews straight away.
See your excellent reviews we collect for you dealership broadcast on Car Dealer Reviews in a matter of hours
At Car Dealer Reviews we go further than other review sites, we ensure that you see the most trusted reviews by asking for verification.
By providing a sales invoice or receipt we know these reviewers have visited the dealership. So when you see this icon, you know it’s from a real customer.
Car Leasing Available Here
Want Your Car Delivered? Get A Quote
