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Now then, grab a Tea or coffee, a bikkie to go with it and sit thee sen down to read this. Never having had an accident in 40 odd years of driving, I moved to Shropshire t' retire. Well, damn me, on't country road down here, some white an man takes right hander single track at silly speed un't Ihas to avoid. Hit a wall, damaged passenger door on't car. Sent t' Autofix to get mended. The receptionists were not just lovely t' look at, ( if I 'm allowed to say that in this day an age of 'PC'.) They were really reassuring to me and very very helpful. Courtesy car arranged too! My car were repaired right quick and really well and, it got a wash which confused me as I had forgotten that it were Blue and not muddy colour. I really can't say anything detremental about my experience with Autocraft; they even took my disabilities into account and tret me just as a normal bloke. Thanks to all there, from initial contact (texts to keep me informed of delay in getting parts etc,) to the very pleasant receptionists and to the people what mended my dinted car door. Excellent, just excellent.
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By far the best out there for car repairs, neverminded the standard of the work, the place is absolutely bob on! To start with, a decent cup of tea, a clean toilet and somewhere comfortable to sit and wait, tis the full works!. What more could u want? haha! The lads were spot on, they even helped me get the courtesy car and this had nothing to do with them but they fought my corner and a courtesy car I got! The process was rapido, they literally did everything they said, everything was done when they said it would be, they followed through with everything to a top standard. A funny story really... whilst waiting for my car to be fixed my parents- you know getting on abit now, cant really drive that well, refuse to wear their glasses on the road - the rebels. Well, they drove into someone and bashed the front of the car, after taping the car back together I then told them to chill out abit and take it a bit easier on them roads. They then...wait for it... just to top it off, whilst waiting to be booked in for the first bash, they reversed into something else and smashed the back end of the car up too😑I literally thought to my self blo*dy hell, really? They just need to do the sides in now and its a brand new car they will be needing hahaha. Luckily for us all, both cars came out looking top tip, fresh out of the factory, which was a miracle really considering!. These guys are gold, absolutely top of the draw, it seems they really can fix anything!
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I can not tell you just how lovely the lads here are. Every time I called they picked up the phone and each and every time they were lovely, chatting to them was just fantastic, I cant fault! From the start of the process to the end they kept me in the loop of where my car was up to and how everything was coming along which I did really like! I could see down at Autocraft that it was busy and there were a lot of cars in, but the guys do the most to make customers happy and they succeeded with me! My car (Honda Civic) was a mess, it was the drivers back door that got smashed in and the side bumper and these guys did such an amazing job on repairing it and making it look just like it did before the accident! I cant thank you enough. Thank you thank you thank youuu!
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My car was in a bad way, thanks to these guys its no longer looking like a smashed up write off and is now looking fresh out of the factory again! It took some time to get the car fixed but trust me, it was worth the wait and it was most definitely needed! I would use again without a doubt, not that I hope I need to use you again anytime soon but if I need a repair you know ill be on my way to Autocraft!
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Very happy with my squeaky new right front door, the job couldn't of been better! Very quick and always kept in the loop. Over all very impressed.
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No complaints in the slightest really happy with all aspects of the sale, nice kind staff around the place. 5 stars from me!
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I was pleased that chap down at the repair center were so welcoming and kind, this made my experience a nice, easy and straightforward. The work done was spot on, the wing is good as new. I would use again without second thought and if u need a little... or big touch up on your car.. this is the place for you.
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My left wheel on the BMW X6 is looking like it did when I first got the car! Thank you, I have no one else to thank but the brilliant team down at Autocraft.
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Taking my Mazda to Autocraft was the best decision I have made, I was highly satisfied with the left rear wheel that was fixed. It didn't take these gentlemen long at all to get my car back to its full potential. I found the staff at the garage to be understanding and kind which was refreshing to see. These guys know what their doing and are very good at their job to say the least!!👍
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I had some repairs done on my Mini down at Autocarft in Talford and I couldn't of been happier with the way it came back to me. It looked perfect again. No more marks on my right rear door thanks to these brilliant guys and their marvelous work. Its so rare to see staff that want to do the best for the customer and not the money. The level of customer service around the garage was well and truly perfect and I felt like I could of approached these guys with any sort or question or query. I can't pass on my recommendations enough! I know if I ever have a little mark, bump, scratch or need any sort of repair doing I will be on the way to these guys so they can work their magic once again!
Reviewer has confirmed their email address
At Autocraft Telford we are the leading accident repair centre in Shropshire, with the capability to repair both major and minor damage. We can repair all types of vehicles, from cars to light commercial vans - up to and including the LWB Transit type as well as Hi-Top Sprinters.
With over 40 year’s of experience we can guarantee your vehicle will be treated as if it was our own. Our Bodyshop is a shining example of the modern day Repair Facility, with continuous investments, making us leaders in our industry.
In 1981, brothers Robert and Colin Fielding founded Autocraft with £3000.00 in a 2000sq ft unit in St Georges, Telford. The first vehicles they repaired were a Triumph Dolomite and an Austin Marina van.
Although founded by Robert, In the early 1990’s, Roberts son’s, Darren and Matthew joined Autocraft and the business continued to flourish.
By 2010, a new site at Hortonwood, Telford was identified. Plans were drawn up for the layout of an exciting new repair facility and in 2011 the business was relocated.
The modern Autocraft Telford is now the premier accident repair facility in Shropshire and the business continues to strengthen its position in the UK Accident Repair Industry with over 20 manufacturer approvals.
Deals in: 4x4s, Cars, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership
founded in 1981
Excellent | 172 | |
Very Good | 10 | |
Average | 0 | |
Poor | 0 | |
Terrible | 0 |
Autocraft Telford Ltd
Unit 1-3 Hortonwood 33
Telford
Telford and Wrekin
TF1 7EX
Mon | 08.00 - 17.00 |
Tue | 08.00 - 17.00 |
Wed | 08.00 - 17.00 |
Thu | 08.00 - 17.00 |
Fri | 08.00 - 14.00 |
Sat | Closed |
Sun | Closed |
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