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The work carried out to my BMW is spot on! I really liked that from when the work was started to completion I received regular updates. I would say five star service for sure.
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Overall happy with Autocraft. unfortunately the repair to our Qashqai did take a little longer than forecast due to delayed parts but this was due to no fault of Autocraft and they were fantastic at keeping me informed on the status of the situation so I never had to chase. Once the part arrived the work was completed quickly and to a good standard.
Reviewer has confirmed their email address
Thanks Autocraft! Nothing to improve, your services are great. Would recommend and use again 👍
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Autocraft are PERFECT to be honest with you. I am made up with the quality of the job they did on my Ibiza, the car looks mint again 👌 The car came back to be clean and tidy too! A lovely surprise upon collection.
Reviewer has confirmed their email address
The work on my A4 is very good, you cannot spot the repair what so ever! They estimated a week for the work to be completed and that's what it took so you can't say fairer than that! The hand over was great and the customer service in general was perfect. Five stars ⭐⭐⭐⭐⭐
Reviewer has confirmed their email address
My husband and I are blown away by the customer service at Autocraft, they should all give themselves a pat on the back. Any time my husband rang up they were extremely polite, courteous and understanding of our position. Our enquiries were handled well and everything was explained clearly. The work they completed to our Qashqai is absolutely fantastic, we are so pleased. Thank you very much Autocraft.
Reviewer has confirmed their email address
While my Hyundai was in for work I was kept in the loop throughout. The car was ready when they told me it would be and the repairs are brilliant. The staff at Autocraft are all friendly to deal with, if I was in need I would use them again.
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I could easily say that Autocraft are THE BEST at what they do! My Focus came back to me looking immaculate, they made a proper job of it. There is not a thing I could have wanted them to do differently, they got it bob on.
Reviewer has confirmed their email address
From start to finish my experience with Autocraft can only be described as fluid - the whole process flowed so smoothly. I was always kept in touch with and the car was ready quickly. I am more than happy with the standard that the work was completed to. Would have no doubts in recommending.
Reviewer has confirmed their email address
No complaints, happy with the work carried out to my Qashqai!
Reviewer has confirmed their email address
At Autocraft Telford we are the leading accident repair centre in Shropshire, with the capability to repair both major and minor damage. We can repair all types of vehicles, from cars to light commercial vans - up to and including the LWB Transit type as well as Hi-Top Sprinters.
With over 40 year’s of experience we can guarantee your vehicle will be treated as if it was our own. Our Bodyshop is a shining example of the modern day Repair Facility, with continuous investments, making us leaders in our industry.
In 1981, brothers Robert and Colin Fielding founded Autocraft with £3000.00 in a 2000sq ft unit in St Georges, Telford. The first vehicles they repaired were a Triumph Dolomite and an Austin Marina van.
Although founded by Robert, In the early 1990’s, Roberts son’s, Darren and Matthew joined Autocraft and the business continued to flourish.
By 2010, a new site at Hortonwood, Telford was identified. Plans were drawn up for the layout of an exciting new repair facility and in 2011 the business was relocated.
The modern Autocraft Telford is now the premier accident repair facility in Shropshire and the business continues to strengthen its position in the UK Accident Repair Industry with over 20 manufacturer approvals.
Deals in: 4x4s, Cars, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership
founded in 1981
Excellent | 172 | |
Very Good | 10 | |
Average | 0 | |
Poor | 0 | |
Terrible | 0 |
Autocraft Telford Ltd
Unit 1-3 Hortonwood 33
Telford
Telford and Wrekin
TF1 7EX
Mon | 08.00 - 17.00 |
Tue | 08.00 - 17.00 |
Wed | 08.00 - 17.00 |
Thu | 08.00 - 17.00 |
Fri | 08.00 - 14.00 |
Sat | Closed |
Sun | Closed |
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