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Fantastic service extremely happy 5 star service 🤩 Super efficient from reception through to analysis and completion of work on the repair. Absolute perfection 🥰 Amazing customer service
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Aftersales from Autocraft Telford Ltd in response to 🤩
We are thrilled to hear all is well with your car and you are happy with the service we provided. Thank you for your kind feedback it is much appreciated!
When my Audi went in for repair work at Autocraft the customer service I received was excellent and I was kept well informed throughout. Upon collection of my Audi I was blown away by how well it looked, I don't what exactly I was thinking it would look like but it was undoubtably better than I expected. I have already recommended to friends and family!
Reviewer has confirmed their email address
Aftersales from Autocraft Telford Ltd in response to Blown away
Thank you for taking the time to leave a review, I look forward to passing you kind words on to the team!
I am delighted to be leaving my positive feedback for Autocraft. I am very happy - the work carried out to my KA exceeded my expectations! The employees are all wonderful and there is a lovely atmosphere here. I would have to give them five stars.
Reviewer has confirmed their email address
Aftersales from Autocraft Telford Ltd in response to Delighted
Thank you so much for your review. It was a pleasure dealing with you.
There is nothing Autocraft could have done to improve my experience, the work carried out on my BMW (to the front and the back) is perfect! Customer service wise that was great too, I would have no hesitations returning here if the need ever did arise.
Reviewer has confirmed their email address
Aftersales from Autocraft Telford Ltd in response to Perfect
We are thrilled to hear all is well with your car and you are happy with the service we provided. Thank you for your kind feedback it is much appreciated!
I highly recommend Autocraft Telford if you need body repair work doing to your car. I am very pleased with my Vauxhall Mokka now its been fixed up, after a smash to my car I needed the front bumper, front wing and front wheel repaired. I found this garage with a very good reputation and got booked in right away. They have done a fantastic job for a fantastic price. More than happy passing on my recommendations to others.
Reviewer has confirmed their email address
I have never used Autocraft before but I was very impressed with them when they fixed up our Qashqai. My wife and I are more than happy with the bumper repair its as good as new again. I was updated throughout and the repair process and they even provided a hire car whilst ours was been repaired, the customer service is remarkable.
Reviewer has confirmed their email address
My Ford Fiesta has come back looking like a brand new car, they have done a marvellous job, absolutely brilliant. The last time somebody hit our old car we come to Autocraft for the repair and was very very pleased, hence why we will always come back here. The customer service is exceptional and that's why we trust this repair centre more than anywhere else.
Reviewer has confirmed their email address
I found the staff helpful and informative at Autocraft Telford, I was booked in promptly and my car was repaired quicker than expected. When I took my Discovery Sport to Autocraft I needed correction work on the rear door and the tailgate trim, it was all carried out and the standard of correction is extremely high, I'm very pleased. I am happy to pass on the recommendation if you need any repair damage
Reviewer has confirmed their email address
I took my Ford Kuga down to Autocraft for some repair work to be carried out on one of the doors and the rear bumper. Upon collecting the car it looked fantastic, the work has been carried out to a high standard, so much so you can't even tell the damage was there. I have already given Autocraft my feedback on the repair and the customer care and I stated the customer service side of things was absolutely fantastic. I highly recommend.
Reviewer has confirmed their email address
The staff at Autocraft are really nice and from the point of view from a customer the process was really easy. I dropped my golf off, the work was done and they called me when it was time to come and get it. Simple! It is a no brainer that I visit Autocraft again if the need arose.
Reviewer has confirmed their email address
Aftersales from Autocraft Telford Ltd in response to No brainer
Thank you for taking the time to leave a review, I look forward to passing you kind words on to the team!
At Autocraft Telford we are the leading accident repair centre in Shropshire, with the capability to repair both major and minor damage. We can repair all types of vehicles, from cars to light commercial vans - up to and including the LWB Transit type as well as Hi-Top Sprinters.
With over 40 year’s of experience we can guarantee your vehicle will be treated as if it was our own. Our Bodyshop is a shining example of the modern day Repair Facility, with continuous investments, making us leaders in our industry.
In 1981, brothers Robert and Colin Fielding founded Autocraft with £3000.00 in a 2000sq ft unit in St Georges, Telford. The first vehicles they repaired were a Triumph Dolomite and an Austin Marina van.
Although founded by Robert, In the early 1990’s, Roberts son’s, Darren and Matthew joined Autocraft and the business continued to flourish.
By 2010, a new site at Hortonwood, Telford was identified. Plans were drawn up for the layout of an exciting new repair facility and in 2011 the business was relocated.
The modern Autocraft Telford is now the premier accident repair facility in Shropshire and the business continues to strengthen its position in the UK Accident Repair Industry with over 20 manufacturer approvals.
Deals in: 4x4s, Cars, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership
founded in 1981
Excellent | 172 | |
Very Good | 10 | |
Average | 0 | |
Poor | 0 | |
Terrible | 0 |
Autocraft Telford Ltd
Unit 1-3 Hortonwood 33
Telford
Telford and Wrekin
TF1 7EX
Mon | 08.00 - 17.00 |
Tue | 08.00 - 17.00 |
Wed | 08.00 - 17.00 |
Thu | 08.00 - 17.00 |
Fri | 08.00 - 14.00 |
Sat | Closed |
Sun | Closed |
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