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Autolab and their staff truly deserve the highest praise for making the purchase of my Land Rover Defender one of the easiest and most enjoyable buying experiences I’ve ever had. From the initial inquiry to the final delivery, the entire process was seamless and stress-free. The team was exceptionally professional, attentive, and genuinely friendly, making me feel valued and well cared for throughout. They took the time to answer all my questions and ensured that every detail was handled with precision. Their commitment to providing top-notch service was evident in every interaction, from the thorough vehicle presentation to the efficient handling of paperwork. The Land Rover Defender itself is outstanding, and the excellent customer care I received only enhanced my satisfaction with the purchase. Dealing with Autolab was a pleasure from start to finish, and I couldn’t be happier with both the service and the vehicle.
Reviewer has confirmed their email address
Dealing with Autolab has been a truly enjoyable experience. Unlike many other dealerships, their sales team creates a relaxed and comfortable atmosphere without resorting to pushy sales tactics. This approach made the entire process much more pleasant. The Land Rover Defender I purchased from them is absolutely sensational; I couldn’t have asked for a better car. The combination of excellent customer service and an outstanding vehicle made for a fantastic buying experience. I highly recommend Autolab for anyone seeking a stress-free car purchase.
Reviewer has confirmed their email address
I am absolutely delighted with my Land Rover Defender from Autolab. It exceeds all my expectations and truly has everything I wanted and more. The delivery process was incredibly smooth; my new car arrived on time and in fantastic condition. I was particularly impressed that the delivery person took the time to walk me through the car’s controls, which I greatly appreciated. Their attention to detail and commitment to customer satisfaction made the whole experience even better. I highly recommend Autolab for their exceptional service and quality vehicles.
Reviewer has confirmed their email address
My boyfriend and I recently visited Autolab with the intention of purchasing an Audi Q8. From the moment we saw the car, it was a perfect match for us: he was thrilled with the car’s features and performance, while I was delighted with its stunning color. It truly felt like a win-win situation! The staff at Autolab made the entire purchasing process exceptionally smooth and enjoyable. They were friendly, professional, and attentive to our needs, making sure all our questions were answered and that we were comfortable throughout the process. Their efficiency in handling the paperwork and the overall transaction was impressive. We both appreciated how seamless and stress-free the experience was, thanks to their excellent service. We highly recommend Autolab to anyone looking for a new car. Their dedication to customer satisfaction really sets them apart. 😁
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Adam was brilliant, there was no messing about. I phoned about the car on the Sunday and arranged to come and pick it up on the Monday. They were all really helpful and were trying to get the WiFi connect sorted for me even though it was a right headache. It is needed though with having 4 kids as that rear entertainment system just stops them from screaming at each other or us on a long journey. Other than trying to get that sorted though, the car is all good and I am really enjoying it. I have a Range Rover Sport too so adding the Defender just makes journeys with the kids so much easier as we have 2 big cars to bundle them into now so we can be more flexible.
Reviewer has confirmed their email address
When I saw a Mini Cooper at AutoLab I thought I would try and part-exchange my car for it. I had a price in mind that I wanted for mine and they offered a bit lower than that for the trade but when I told them what I was comfortable spending they knocked the difference off the price of the Mini for me which I thought was really nice of them. It was just a really great experience from the minute I rang to when I took my car away. When I got there I just felt no pressure at all, I took it for a test drive and there was just no rush with it. They are a lovely group of people and they do such a good job. The car is brilliant, I can't fault it in any way, it is immaculate! I would recommend them to anyone looking for a new car.
Reviewer has confirmed their email address
10 out of 10. Service excellent. Very friendly and amenable.
Reviewer has confirmed their email address
I was looking for a black edition Touareg as they are just really smart but when I saw the Audi Q8 on Autotrader I soon changed my mind. It was just different to what I had seen and I was drawn in by it. I went down to AutoLab to collect it and it was absolutely sparkling! Adam had got it all ready for me and did such a good job with it so it really stood out. It is such a nice, smooth drive too so I am not disappointed in my choice at all. Sadly, it didn't stay sparkling for long, I think it is due for another polish 😂
Reviewer has confirmed their email address
I was bored one bank holiday so decided to take the Mrs down to AutoLab UK for a look around. I wasn't really planning on buying anything just thought it would be a fun thing to do. Typically, she fell in love with a Range Rover Sport so I decided to make the day even better and surprised her by buying it for her. She was absolutely over the moon and couldn't wait to go back and collect it a couple of days later. She works from home so only really goes out in it pottering about and for pleasure so I think it just adds that luxury for her. Even though it was a bank holiday and he probably wanted to get home, Adam still gave us that top tier service and didn't rush us in the slightest, he was just great the whole time we were there.
Reviewer has confirmed their email address
Autolab UK Ltd is an Independent dealership that is based in Blackburn. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Excellent | 654 | |
Very Good | 24 | |
Average | 1 | |
Poor | 1 | |
Terrible | 2 |
Autolab UK Ltd
Unit 2a Jubilee Business Centre Gate Street
Blackburn
Lancashire
BB1 3AQ
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