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682 reviews from our car dealer reviews community
Leave a review for Autolab UK Ltd
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682 reviews from our car dealer reviews community

Leave a review for Autolab UK Ltd
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"One of the easiest buying experience "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Autolab and their staff truly deserve the highest praise for making the purchase of my Land Rover Defender one of the easiest and most enjoyable buying experiences I’ve ever had. From the initial inquiry to the final delivery, the entire process was seamless and stress-free. The team was exceptionally professional, attentive, and genuinely friendly, making me feel valued and well cared for throughout. They took the time to answer all my questions and ensured that every detail was handled with precision. Their commitment to providing top-notch service was evident in every interaction, from the thorough vehicle presentation to the efficient handling of paperwork. The Land Rover Defender itself is outstanding, and the excellent customer care I received only enhanced my satisfaction with the purchase. Dealing with Autolab was a pleasure from start to finish, and I couldn’t be happier with both the service and the vehicle.

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"No pushy sales tactics "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Dealing with Autolab has been a truly enjoyable experience. Unlike many other dealerships, their sales team creates a relaxed and comfortable atmosphere without resorting to pushy sales tactics. This approach made the entire process much more pleasant. The Land Rover Defender I purchased from them is absolutely sensational; I couldn’t have asked for a better car. The combination of excellent customer service and an outstanding vehicle made for a fantastic buying experience. I highly recommend Autolab for anyone seeking a stress-free car purchase.

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"Adam was a fantastic guy to deal with "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

⭐⭐⭐⭐⭐

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"Went above and beyond "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am absolutely delighted with my Land Rover Defender from Autolab. It exceeds all my expectations and truly has everything I wanted and more. The delivery process was incredibly smooth; my new car arrived on time and in fantastic condition. I was particularly impressed that the delivery person took the time to walk me through the car’s controls, which I greatly appreciated. Their attention to detail and commitment to customer satisfaction made the whole experience even better. I highly recommend Autolab for their exceptional service and quality vehicles.

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"Audi Q8 "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My boyfriend and I recently visited Autolab with the intention of purchasing an Audi Q8. From the moment we saw the car, it was a perfect match for us: he was thrilled with the car’s features and performance, while I was delighted with its stunning color. It truly felt like a win-win situation! The staff at Autolab made the entire purchasing process exceptionally smooth and enjoyable. They were friendly, professional, and attentive to our needs, making sure all our questions were answered and that we were comfortable throughout the process. Their efficiency in handling the paperwork and the overall transaction was impressive. We both appreciated how seamless and stress-free the experience was, thanks to their excellent service. We highly recommend Autolab to anyone looking for a new car. Their dedication to customer satisfaction really sets them apart. 😁

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"No messing about"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Adam was brilliant, there was no messing about. I phoned about the car on the Sunday and arranged to come and pick it up on the Monday. They were all really helpful and were trying to get the WiFi connect sorted for me even though it was a right headache. It is needed though with having 4 kids as that rear entertainment system just stops them from screaming at each other or us on a long journey. Other than trying to get that sorted though, the car is all good and I am really enjoying it. I have a Range Rover Sport too so adding the Defender just makes journeys with the kids so much easier as we have 2 big cars to bundle them into now so we can be more flexible.

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"Immaculate!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

When I saw a Mini Cooper at AutoLab I thought I would try and part-exchange my car for it. I had a price in mind that I wanted for mine and they offered a bit lower than that for the trade but when I told them what I was comfortable spending they knocked the difference off the price of the Mini for me which I thought was really nice of them. It was just a really great experience from the minute I rang to when I took my car away. When I got there I just felt no pressure at all, I took it for a test drive and there was just no rush with it. They are a lovely group of people and they do such a good job. The car is brilliant, I can't fault it in any way, it is immaculate! I would recommend them to anyone looking for a new car.

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"Very friendly and amenable"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

10 out of 10. Service excellent. Very friendly and amenable.

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"Absolutely sparkling!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I was looking for a black edition Touareg as they are just really smart but when I saw the Audi Q8 on Autotrader I soon changed my mind. It was just different to what I had seen and I was drawn in by it. I went down to AutoLab to collect it and it was absolutely sparkling! Adam had got it all ready for me and did such a good job with it so it really stood out. It is such a nice, smooth drive too so I am not disappointed in my choice at all. Sadly, it didn't stay sparkling for long, I think it is due for another polish 😂

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"Surprise for my Mrs"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I was bored one bank holiday so decided to take the Mrs down to AutoLab UK for a look around. I wasn't really planning on buying anything just thought it would be a fun thing to do. Typically, she fell in love with a Range Rover Sport so I decided to make the day even better and surprised her by buying it for her. She was absolutely over the moon and couldn't wait to go back and collect it a couple of days later. She works from home so only really goes out in it pottering about and for pleasure so I think it just adds that luxury for her. Even though it was a bank holiday and he probably wanted to get home, Adam still gave us that top tier service and didn't rush us in the slightest, he was just great the whole time we were there.

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Dealership Information

Autolab UK Ltd is an Independent dealership that is based in Blackburn. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

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Ratings
682 reviews4.9 out of 5 stars — Rated Excellent
Excellent
654
Very Good
24
Average
1
Poor
1
Terrible
2

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    Contact Information

    Address

    Autolab UK Ltd
    Unit 2a Jubilee Business Centre Gate Street
    Blackburn
    Lancashire
    BB1 3AQ

    Get in touch

    01254 427068
    http://www.autolabuk.co.uk/

    Opening times

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    Dealership Statistics

    96%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Autolab UK Ltd

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