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I have been purchasing cars for many many years now, I change my car often so I've had many experiences with dealerships and I can honestly say AutoLab gave me the best service I've ever experienced in my life, truly outstanding customer service levels. I cant speak highly enough of this business, absolutely fantastic. I bought a Range Rover Sport, and a couple of hundred miles in, a brake pad light came on, I took it back and Adam resolved it straight away, and rather than replacing or repairing the issue, he swapped all the brake discs, and he didn't really to do this, but did to put my mind at ease. I honestly cannot thank AutoLab enough, they have completed restored my faith in car dealerships, and when I want something new again, it will be the first place I look.
Reviewer has confirmed their email address
Bought 2 cars now and both times i have been very pleased. The cars are great and Adam takes care of everything very well.
In all the years that I have been purchasing cars this purchase rates as the Best Experience I have Had. When I purchased my Audi SQ8 from them the WHOLE team from initial enquiry to the pick up from Preston Train Station (I came up from Bournemouth) & the most important handover was 5 Star 🌟 with Platinum edging. Autolab's 🚘 Personable and Professional communication was delivered with Honesty, Integrity and most of all with Passion. I have been in the Communications & Telecom Business for over 35 years and Autolab get the highest Award for A FANTASTIC 👏 Customer Experience... I will be definitely be doing business with them again when I am looking for a car... Thanks Guy's, I will be definitely be recommending Autolab to all my contacts.
Reviewer has confirmed their email address
Very good customer service provided by the chaps at Autolab, very accommodating and helpful. I purchased a Tesla Model X and I'm highly impressed with: the service, the car, its condition, price and spec. Very much enjoying it, I would be happy to make a second purchase here in the future.
Reviewer has confirmed their email address
I went to Autolab with the idea of buying a Range Rover Sport, I have always wanted one. When I got there and saw the variety and range of stock, I was blown away. The stock they hold is lovely, so much choice and everything on site is absolutely stunning. I actually ended up buying an Audi Q8, the car is stunning and I am very pleased with it, the condition of the car is pristine, its beautiful. I'm a bit of a nightmare with cars and like to change often, so I will 100% be back to Autolab in a few months time to look at what they have in - I already know, I will end up driving away in a new car! I felt really looked after by the lads, they are definitely in the game for the right reasons and excellent at what they do! Highly recommend.
Reviewer has confirmed their email address
A very straight forward process, I've never bought a car so easily, quickly and actually enjoyed the experience. I spoke to Adam a lot regarding the Range Rover and he was always very helpful, co-operative and knowledgeable. I agreed to buy the car and organised to have it delivered to me, I was over the moon when it arrived, it was sparkling clean, and exactly as described, no hidden surprises, it was immaculate. Its been perfect since buying, a lovely car, runs great and very enjoyable to drive. Adam was absolutely spot on, a great help and the delivery driver was lovely too, he was on time, polite and ensured I was happy before leaving. I will definitely buy from Auto lab in the future and will certainly recommend to anybody looking for top notch service and cars!
Reviewer has confirmed their email address
Everybody I met at this dealership was absolutely spot on, they all looked after me great. Any questions or queries I had was answered with a detailed answer. Nothing is too much trouble. No issues at all and I'm very happy with everything so far. Car is a dream to drive, very enjoyable and when collecting it was spotless! Really impressed!
Reviewer has confirmed their email address
Autolab are local to me but I've never used them to buy a car before, until I found a immaculate Land Rover Discovery on their website.... It will be the first place I look next time I'm looking for a new motor. I'm thrilled with the new car, and I was really enjoying driving it, until the Wife decided she liked it too - so she's now thoroughly enjoying the car! Customer service provided was spot on, really friendly people, helpful and willing to go the extra mile to help the customer. I actually went back down to the dealership as the badge came off, I called Adam and he said to come down when I could and he sorted it there and then, no trouble at all. I will be recommending this dealership to anybody looking for a new motor!
Reviewer has confirmed their email address
Absolutely no complaints regarding my purchase or experience with this dealership. Adam went above and beyond to cater for me, fantastic all round. Autolab UK will be the first port of call when I'm looking for a new car, and it will be the first place I recommend to friends, family and colleagues. When I collected the Range Rover it was pristine clean, tidy and EXACTLY as described in the advert, just perfect!
Reviewer has confirmed their email address
I just purchased my 2nd vehicle from Auto Lab in Blackburn, always have a pleasant experience and feel valued as a customer here. I will probably use the dealership for as long as its here to buy my cars in the future. There's been a few issues with the Range Rover I bought, and Adam has handled this with the upmost professionalism and respect. He has the car booked in already and has been great about it all. This just shows the after sales service is just as fantastic as the service at sale. This is the only dealership I would happily recommend to friends and family, and I will 100% use again.
Reviewer has confirmed their email address
Autolab UK Ltd is an Independent dealership that is based in Blackburn. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Excellent | 680 | |
Very Good | 23 | |
Average | 1 | |
Poor | 1 | |
Terrible | 2 |
Autolab UK Ltd
Unit 2a Jubilee Business Centre Gate Street
Blackburn
Lancashire
BB1 3AQ
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