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From the outset Autolab have been patient, professional, courteous and kind and have spent a lot of time with us making sure every aspect of our order was perfect. They have stayed in constant contact with us throughout with new developments and the preparation of the vehicle. The staff have been excellent in dealing with all queries and questions and they fulfilled any request we had. To say the least they have gone more than the extra mile and we cannot fault them at all. We would strongly recommend Autolab when purchasing a luxury vehicle as you can be confident you will obtain the service and reliability you’d expect. The service and products are unique. Thank you for all the work you have done and we will be recommending Autolab to all our friends.
Just a quick note Menaz to say how much I love my new car and especially my blue calipers!! Can't thank you enough for sorting out the car as quick as you did and also all the paperwork with private plate and even delivering it to me on Friday evening so I could have it for the weekend. I'm so impressed, I have my own business as well and the level of your customer service you have offered has been wonderful and I will be recommending you to everyone. Thanks again, Astrid.
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Firstly I never leave reviews and secondly I do not like car dealers. Williams BMW you are the worst.So where do I start found Autolab on Auto Trader ,arrived unannounced on a Sat ,lovely cars had to leave due to baby.We get a phone call back (here we go again) from a chap called Menaz (hope spelling is right).Well menaz actually listened to what we needed a 7 seat Range Rover Sport with rear entertainment and we wanted it to look the same as the SVR without the fuel bill or the car bill.Within a week a car had been sourced direct from Land Rover with a Land Rover warranty.We loved the car and that when we met Adam who is a star.Our car was customised to my family's requirements and each time we visited and something we didn't like cropped up they corrected it without question.Picked up the car today .Which never nearly happened to to Williams BMW,but as usual Adam and Menaz saved the day. So I will be honest,anyone who reads my review. Anyone can contact Autolab if they are worried and come and see my car and I mean that at our home,that is the respect I have for them. When we change our car in the next few years we will stick with Menaz and Adam,as its easy good price,,best service and best golf simulator in the industry. The owner of Williams BMW ,you need to set up a training course for your staff and this is the place to go. Thankyou Menaz &a Adam,you give the industry in my eyes a reputation.
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I originally bought a mercedes c class with a conversion nearly 2 years ago and at the time i also fell in love with the ranger rovers on display. 2 years on, I've now changed to a wonderful range rover and couldn't be happier. The team at Autolab are very helpful and it was great to see them in their new showroom which was very impressive. The whole team are great and i dealt with Adam (again) who gave me a decent price for my trade in and took the merc back off to me. I look forward to hopefully seeing them in a few years when i can get the new shape range rover #startsaving!!
Reviewer has confirmed their email address
A car dealership which treats you with respect from start to finish and even after. I've used Autolab twice now and I always continue to use them year on year. They are a trustworthy company who treat you with respect and go above and beyond to create the perfect car for you. They will source whatever car and spec you require and make the car personal and individual for you. One thing that Separates autolab from other companies is not just the great value for money but it's the customer service. They keep you updated step by step and even after you have collected your car they carry out after care calls to ensure your happy and have no issues. They even make sure you get home safe after collecting your car and that's what makes them so different. Great company, amazing ethos, brilliant range of Cars and fantastic service! 10/10 all day long!
Reviewer has confirmed their email address
I have now had my Range Rover Sport 6 months so time for my story.... I found Autolab on the internet and fell for the style and look of their cars. So i just had to contact them, spoke to Adam and made an appointment to go and see what they are all about. I was given a full guided tour and wow I was impressed these guy's know what they are doing. So sat with Saj and talked all things Range Rover and he definitely knows his stuff. Decided to go for a Black Range Rover Sport with the Autobiography body kit with all black leather seats with the Bentley stich . 2 weeks later I went to collect my car it was better than I thought it would be. I was over the moon with the whole process from start to finish. As I said at the start of my story had my car 6 months and I have had no problems at all with my car. Since owning my car i get so many comments about how amazing it looks. I have recommended Autolab to family and friends. So if you want to stand out in a crowd go and have a coffee with Saj and Adam and live the dream you won' t be disappointed. Thanks again to all at Autolab for a excellent job. I will be calling in again when I am ready for a upgrade..... Kevin......
Reviewer has confirmed their email address
So after spending close to 30k for my Range Rover sport I couldn't have been happier as it was an excellent example the customer service was second to non when they were getting a sale. but after owning the car for 3 months I was missing my speed fix, upon revaluing the car for a trade in I find to be offered £15k trade in! I was devastated to find I'd be loosing close to £15000 after 3 months of ownership! After further investigation I found the 'genuine autobiography kit' wasnt right along with the wheels and interior so I had paid so much money for a car which was advertised as genuine. After contacting autolab it has took over a month of struggling to get any kind of communication, promised returned calls (which was completely the opposite to when i first bought the car) they finally offer me 19k and tell the cars have depreciated in the 3 months of ownership even though they are continuing to sell the same car,spec and condition for £29k! Can't help but feel ripped off! Just leaving a review about Autolab UK to warn people to avoid or go in with your eyes open to what your actually paying for.
Reviewer has confirmed their email address
I've visited Autolab UK on two occasions and staff were helpful but not pushy and showed me around their fabulous new Showroom and also their workshops where vehicles were in different stages of being prepared / customised. They were honest about their pricing structures and if you want an individual WOW factor vehicle then they will have one for you. Haven't been to a Garage which has so much exciting stock at affordable prices.!!! John, Mold, North Wales.
After 8 years of driving my Range Rover Sport HST I/we decided it was time to renew. After a period looking for an updated equivalent we happened upon Autolab's website, saw and liked the look of it's work and business concept i.e bespoking low mileage , slightly used cars - Range Rovers. After fixing to drive up from Warrington to meet Adam, we actually had a long discussion with Menaz. As a result and rather uncharacteristically for me, we opted to risk modifying and respraying a 6 month old HSE Dynamic from black to blue. A month later, during which Menaz took it on his own initiative to find a higher spec car with extended warranties plus tow bar and electrics, we now have an immaculate, stunning and unique car. So just under a week in with our 'new' car and a number of texts to and fro with Menaz, on a 'text a friend when manual indecipherable...' basis, we remain delighted. I'm confident that this will continue and Menaz with his Autolab team will provide post sales care as/if needed. Keith and Tina
Hi Adam Saj and Menaz . As you all know buying my range rover has been a very emotional journey . But you all have made it easier for me to go through . Your attention to detail has been fantastic . Your bespoke sevice is second to none so from me my boys I would like to say a very big thank you . Andrew will be looking down on us all knowing we have made the right choice . X Love Victoria
Autolab UK Ltd is an Independent dealership that is based in Blackburn. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Excellent | 667 | |
Very Good | 21 | |
Average | 1 | |
Poor | 1 | |
Terrible | 2 |
Autolab UK Ltd
Unit 2a Jubilee Business Centre Gate Street
Blackburn
Lancashire
BB1 3AQ
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