725 reviews from our car dealer reviews community
Leave a review for Autolab UK Ltd
Leave a review

725 reviews from our car dealer reviews community

Leave a review for Autolab UK Ltd
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"Huge thank you Adam "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I can't thank Adam from Autolab UK enough for being so helpful while I was purchasing my Land Rover Defender. He was incredibly professional and knowledgeable, and truly took all the stress out of buying a car. From the moment I contacted Adam, he was attentive and responsive, answering all my questions and providing all the information I needed. His expertise and dedication were evident throughout the entire process, making it smooth and enjoyable. Since getting the car, it has been a joy to drive, and I receive so many compliments on it, which is a nice bonus. The Land Rover Defender exceeds all my expectations in terms of performance and appearance.

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"So far so good "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Since acquiring my Audi Q7 from Autolab, I’ve been thoroughly enjoying every journey and continually discovering new, exciting features about the car. The experience has been exceptional from start to finish. Adam was particularly accommodating, arranging a test drive promptly and ensuring it fit perfectly into my schedule. Once I decided on the Audi Q7, Adam took care of all the paperwork swiftly and efficiently, making the entire process remarkably smooth and stress-free. His attention to detail and dedication to excellent service truly stood out. I couldn’t have asked for a better experience, and I’m incredibly satisfied with both the vehicle and the outstanding service provided by Autolab.

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"⭐⭐⭐⭐⭐"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

A massive thank you to everyone at Autolab! Their customer service is truly second to none, and I couldn’t be more impressed with the level of care and attention I received. From start to finish, the team went above and beyond to ensure a smooth and enjoyable experience. I can't recommend them highly enough.

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"One of the easiest buying experience "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Autolab and their staff truly deserve the highest praise for making the purchase of my Land Rover Defender one of the easiest and most enjoyable buying experiences I’ve ever had. From the initial inquiry to the final delivery, the entire process was seamless and stress-free. The team was exceptionally professional, attentive, and genuinely friendly, making me feel valued and well cared for throughout. They took the time to answer all my questions and ensured that every detail was handled with precision. Their commitment to providing top-notch service was evident in every interaction, from the thorough vehicle presentation to the efficient handling of paperwork. The Land Rover Defender itself is outstanding, and the excellent customer care I received only enhanced my satisfaction with the purchase. Dealing with Autolab was a pleasure from start to finish, and I couldn’t be happier with both the service and the vehicle.

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"No pushy sales tactics "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Dealing with Autolab has been a truly enjoyable experience. Unlike many other dealerships, their sales team creates a relaxed and comfortable atmosphere without resorting to pushy sales tactics. This approach made the entire process much more pleasant. The Land Rover Defender I purchased from them is absolutely sensational; I couldn’t have asked for a better car. The combination of excellent customer service and an outstanding vehicle made for a fantastic buying experience. I highly recommend Autolab for anyone seeking a stress-free car purchase.

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"Adam was a fantastic guy to deal with "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

⭐⭐⭐⭐⭐

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"Went above and beyond "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am absolutely delighted with my Land Rover Defender from Autolab. It exceeds all my expectations and truly has everything I wanted and more. The delivery process was incredibly smooth; my new car arrived on time and in fantastic condition. I was particularly impressed that the delivery person took the time to walk me through the car’s controls, which I greatly appreciated. Their attention to detail and commitment to customer satisfaction made the whole experience even better. I highly recommend Autolab for their exceptional service and quality vehicles.

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"Audi Q8 "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My boyfriend and I recently visited Autolab with the intention of purchasing an Audi Q8. From the moment we saw the car, it was a perfect match for us: he was thrilled with the car’s features and performance, while I was delighted with its stunning color. It truly felt like a win-win situation! The staff at Autolab made the entire purchasing process exceptionally smooth and enjoyable. They were friendly, professional, and attentive to our needs, making sure all our questions were answered and that we were comfortable throughout the process. Their efficiency in handling the paperwork and the overall transaction was impressive. We both appreciated how seamless and stress-free the experience was, thanks to their excellent service. We highly recommend Autolab to anyone looking for a new car. Their dedication to customer satisfaction really sets them apart. 😁

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"No messing about"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Adam was brilliant, there was no messing about. I phoned about the car on the Sunday and arranged to come and pick it up on the Monday. They were all really helpful and were trying to get the WiFi connect sorted for me even though it was a right headache. It is needed though with having 4 kids as that rear entertainment system just stops them from screaming at each other or us on a long journey. Other than trying to get that sorted though, the car is all good and I am really enjoying it. I have a Range Rover Sport too so adding the Defender just makes journeys with the kids so much easier as we have 2 big cars to bundle them into now so we can be more flexible.

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"Immaculate!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

When I saw a Mini Cooper at AutoLab I thought I would try and part-exchange my car for it. I had a price in mind that I wanted for mine and they offered a bit lower than that for the trade but when I told them what I was comfortable spending they knocked the difference off the price of the Mini for me which I thought was really nice of them. It was just a really great experience from the minute I rang to when I took my car away. When I got there I just felt no pressure at all, I took it for a test drive and there was just no rush with it. They are a lovely group of people and they do such a good job. The car is brilliant, I can't fault it in any way, it is immaculate! I would recommend them to anyone looking for a new car.

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Dealership Information

PRESTIGE AND BESPOKE VEHICLES

PREMIER CAR DEALERSHIP

AutoLab are one of the country’s leading stockists of premium cars, providing vehicles to suit every requirement. AutoLab offer a first class service and the most prestigious cars in the industry, no matter where you are in the country.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
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Ratings
725 reviews4.9 out of 5 stars — Rated Excellent
Excellent
699
Very Good
22
Average
1
Poor
1
Terrible
2

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    Contact Information

    Address

    Autolab UK Ltd
    Unit 2a Jubilee Business Centre Gate Street
    Blackburn
    Lancashire
    BB1 3AQ

    Get in touch

    01254 427068
    http://www.autolabuk.co.uk/

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    Dealership Statistics

    96%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Autolab UK Ltd

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