200 reviews from our car dealer reviews community
Leave a review for Autopark UK
Leave a review

200 reviews from our car dealer reviews community

Leave a review for Autopark UK
Leave a review
"No Hassle , not pushy & helpful"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car for the wife from Autopark UK, straightforward, no pushing to buy just let us wander round at our leisure.

"Smart car "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This is the 3rd car we bought now form autopark, my grandad got a smart car and sunny was brilliant nothing to much bother the guy has the patience of a Saint very helpful and the best thing is he explains everything to him and if you have any problems they fix it we wouldn't go anywhere else brilliant service sunny

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+0 Found this review helpful
"Started well but fell away"
2.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My wife bought a car, good service from sales team, however following several problems with the car it was very clear this car had not been checked (it was an MOT fail), returned to the garage to br given the chance to fix it, they half fixed it but did not do a full repair, no communication from the garage I had to chase up, after 5 days!! Would I buy from Autopark UK again?? NO

Peter Taylor in response to Started well but fell away

I wish to update my review, as I wrote this one whilst very upset with the dealership, I would have removed it but it would seem that I cannot, We had bought a car, the car did have a problem, which the garage had a chance to repair, however the problem re appeared. We decided to reject the car, and in doing so had a bit of a disagreement with the customer service manager, whereby on reflection we could have both handled ourselves better. However Jim (belive assistant MD) got involved he resolved our issue and accepted the return of the vehilce, without any extra stress, but he also stood up for his staff and defended them whilst taking on board my concerns and comments. I am grateful to Jim and we can both move on...I would therefore upgrade my review and wish the dealership well in the future. Peter Taylor

"Very good customer service"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very pleasant staff. Speedy and excellent purchase of used car. All questions answered.

"Great service"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Really helpfull and freindly staff assisted in all of my personal quiers and would certainly recomend the dealership

"Part ex"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Brilliant service ☘ By Annerdika M | 27 Sep 2019 Hi galls and guys Bought 2014 Nissan qashqai today was treated like 👑 these guys are like a big family 👪 and nothing is too much stress I traded in two cars and got blessed with a excellent deal and beautiful car this garage isn't about money 💷 they about loyalty and helping in every way to make things go smoothly if there is a problem they fix it I take my hat off to all at this garage down to earth respectable loyal boys and girls who work there arse of to make there customers happy thank you very much one happy gall and old man well done you guys god bless you all annerdika Murray

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+1 Found this review helpful
"Excellent service and staff"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Efficient and friendly. Straight forward and easy to deal with. Great cars.

"Great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Car presented well,friendly service

"Quick and efficient "
4.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Good service

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+0 Found this review helpful
"Great service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The salesperson was very helpful with all of our enquiries. Test drive the vehicle with no problems. Sales process very straightforward. Would definitely recommend Autopark UK.

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Dealership Information

Whether you're purchasing a car for the very first time, or looking to upgrade, here at Autopark UK we really do have something for everyone. Not only do we have a great choice, but we also sell our vehicles well below market value, we can afford to do this because we buy in volume and we sell in volume working on smaller margins so you, our valued customer get better value for your money. Our vehicles are hand-picked for quality and value by our experienced buying team. On arrival, our vehicles undergo document verification and go through various inspection processes before going on sale. Before we sign a car off, our benchmark is . . .if it's not good enough for our family then it's not good enough for yours.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
200 reviews4.6 out of 5 stars — Rated Excellent
Excellent
177
Very Good
8
Average
2
Poor
2
Terrible
11

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  • Contact Information

    Address

    Autopark UK
    The Car Showroom St Johns Road
    Meadowfield Industrial Estate
    Durham
    County Durham
    DH7 8XL

    Get in touch

    0191 3780091
    https://www.autoparkuk.co.uk/

    Opening times

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    Dealership Statistics

    89%
    Would recommend this dealer to family and friends
    1%
    Percent of reviews responded to by this dealer

    Additional Information About Autopark UK

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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