200 reviews from our car dealer reviews community
Leave a review for Autopark UK
Leave a review

200 reviews from our car dealer reviews community

Leave a review for Autopark UK
Leave a review
"Very unhelpful dealer"
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a Ford Transit from this dealer and after driving it home discovered a number of problems contacted the dealer about these and was met with excuses and refusal to address the issues raised. I accepted a free warranty and £100 refund in leu of cement splashes on the editor of the van but when looking inside the following day discovered huge amounts inside preventing me from lowering the spare wheel carrier. Avoid at all costs after care is rubbish.

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"Fiat 500"
4.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

All staff have been so helpful, professional and nothing was a bother. We would recommend buying from Autopark

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"Great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just bought my car. No hassle. Quick and efficient service. Very professional. Definitely recommend.

"Great ! "
4.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Lots of cars there to choose from , Very helpful staff especially Russell ! Sorted everything we needed , happy with my car

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"Car sales"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Quick and easy no hassle car purchase will use again in future

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"Fantastic service, great dealer"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Absolutely fantastic service very helpful and informative. Would definitely recommend and be a returning customer

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"Top service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great service from all the guys at Autopark Durham.

"Negative review keft"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently left a negative review on this car dealer after speaking to the service centre and getting nowhere quick , but in hindsight the review was unjust and unfair, after to speaking to people in authority ate the dealerships all my faults were dealt with quickly , conveniently and without any further financial cost... so I would like to apologise for the negative feedback left ...

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Jak McGann in response to Negative review keft

Hello, I am also having issues, I picked a car up on Saturday morning and had issues straight away. I have tried the sales team who were not interested & I have spoken to the aftersales through the phone number provided but they have told me they do not deal with the issues. I have been given an email address to email my concerns but I am getting little reply. Could you tell me who you spoke to & give me the contact details so I can get my car sorted. I do not want to resort to leaving negative reviews but I am becoming very frustrated. Thanks,

"Utter Cowboys"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car , a 15 plate Nissan Juke from these guys, Got 4weeks standard warranty and on signing the agreement was offered an stay of offers like breakdown cover , extra warranty which was £298...gap insurance which was £299, Which impolitely declined both... car had 34500 miles on the clock, , mentioned it had a stiff clutch to which I was told it was common on that modem so I thought no more about it... fast forward 5 weeks later and 600 miles it needs a full clutch priced at over a grand... Rand up to speak to after asked to be told not really their problem...fairs to say I’m not impressed and definitely wouldn’t recommend or use again

Jim from Autopark UK in response to Utter Cowboys

This review is not fact based and is incorrect, it is also slanderous and defamatory in it's content, our parent company is now consideration litigation. a factually evidence backed reply will posted which will clearly show the character of the person.

Steven Wilkinson in response to Utter Cowboys

After a consultation the dealer has resolved all issues with this car so tbh the feedback I left is unjustified... so I would either like this post removed or anybody that reads it please don’t take this experience into consideration as all issues were rectified

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"Fabulous service and great customer serv"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Was fabulous service from day one and nothing but helpfull

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Dealership Information

Whether you're purchasing a car for the very first time, or looking to upgrade, here at Autopark UK we really do have something for everyone. Not only do we have a great choice, but we also sell our vehicles well below market value, we can afford to do this because we buy in volume and we sell in volume working on smaller margins so you, our valued customer get better value for your money. Our vehicles are hand-picked for quality and value by our experienced buying team. On arrival, our vehicles undergo document verification and go through various inspection processes before going on sale. Before we sign a car off, our benchmark is . . .if it's not good enough for our family then it's not good enough for yours.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
200 reviews4.6 out of 5 stars — Rated Excellent
Excellent
177
Very Good
8
Average
2
Poor
2
Terrible
11

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  • Contact Information

    Address

    Autopark UK
    The Car Showroom St Johns Road
    Meadowfield Industrial Estate
    Durham
    County Durham
    DH7 8XL

    Get in touch

    0191 3780091
    https://www.autoparkuk.co.uk/

    Opening times

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    Dealership Statistics

    89%
    Would recommend this dealer to family and friends
    1%
    Percent of reviews responded to by this dealer

    Additional Information About Autopark UK

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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