Bought a Ford Transit from this dealer and after driving it home discovered a number of problems contacted the dealer about these and was met with excuses and refusal to address the issues raised. I accepted a free warranty and £100 refund in leu of cement splashes on the editor of the van but when looking inside the following day discovered huge amounts inside preventing me from lowering the spare wheel carrier. Avoid at all costs after care is rubbish.
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All staff have been so helpful, professional and nothing was a bother. We would recommend buying from Autopark
Reviewer has confirmed their email address
Just bought my car. No hassle. Quick and efficient service. Very professional. Definitely recommend.
Lots of cars there to choose from , Very helpful staff especially Russell ! Sorted everything we needed , happy with my car
Quick and easy no hassle car purchase will use again in future
Reviewer has confirmed their email address
Absolutely fantastic service very helpful and informative. Would definitely recommend and be a returning customer
Reviewer has confirmed their email address
I recently left a negative review on this car dealer after speaking to the service centre and getting nowhere quick , but in hindsight the review was unjust and unfair, after to speaking to people in authority ate the dealerships all my faults were dealt with quickly , conveniently and without any further financial cost... so I would like to apologise for the negative feedback left ...
Reviewer has confirmed their email address
Jak McGann in response to Negative review keft
Hello, I am also having issues, I picked a car up on Saturday morning and had issues straight away. I have tried the sales team who were not interested & I have spoken to the aftersales through the phone number provided but they have told me they do not deal with the issues. I have been given an email address to email my concerns but I am getting little reply. Could you tell me who you spoke to & give me the contact details so I can get my car sorted. I do not want to resort to leaving negative reviews but I am becoming very frustrated. Thanks,
Bought a car , a 15 plate Nissan Juke from these guys, Got 4weeks standard warranty and on signing the agreement was offered an stay of offers like breakdown cover , extra warranty which was £298...gap insurance which was £299, Which impolitely declined both... car had 34500 miles on the clock, , mentioned it had a stiff clutch to which I was told it was common on that modem so I thought no more about it... fast forward 5 weeks later and 600 miles it needs a full clutch priced at over a grand... Rand up to speak to after asked to be told not really their problem...fairs to say I’m not impressed and definitely wouldn’t recommend or use again
Jim from Autopark UK in response to Utter Cowboys
This review is not fact based and is incorrect, it is also slanderous and defamatory in it's content, our parent company is now consideration litigation. a factually evidence backed reply will posted which will clearly show the character of the person.
Steven Wilkinson in response to Utter Cowboys
After a consultation the dealer has resolved all issues with this car so tbh the feedback I left is unjustified... so I would either like this post removed or anybody that reads it please don’t take this experience into consideration as all issues were rectified
Was fabulous service from day one and nothing but helpfull
Reviewer has confirmed their email address
Whether you're purchasing a car for the very first time, or looking to upgrade, here at Autopark UK we really do have something for everyone. Not only do we have a great choice, but we also sell our vehicles well below market value, we can afford to do this because we buy in volume and we sell in volume working on smaller margins so you, our valued customer get better value for your money. Our vehicles are hand-picked for quality and value by our experienced buying team. On arrival, our vehicles undergo document verification and go through various inspection processes before going on sale. Before we sign a car off, our benchmark is . . .if it's not good enough for our family then it's not good enough for yours.
Manufacturers: Sells a variety of makes and models
Independent Dealership
Autopark UK
The Car Showroom St Johns Road
Meadowfield Industrial Estate
Durham
County Durham
DH7 8XL
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