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11 reviews from our car dealer reviews community
Leave a review for Autopoint Used Cars Ltd
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11 reviews from our car dealer reviews community

Leave a review for Autopoint Used Cars Ltd
Leave a review
"Scammers and Con Men"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The whole outfit is a scam. You buy a car, its faulty , you let them take it back to fix it.. They took 5 months, and mine is still not returned or fixed. They are all in on it, you think you are talking to someone processional, but they are just scammers. They Lie, and dont give you any information. Then finally they will block you , and not let you contact them. Now I am about to take them to court to recover my money. Even though I have rejected the car in the given time, they refuse to refund it. STAY AS FAR AWAY FROM THESE CROOKS AS POSSIBLE.

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"Autopoint york bullies"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My daughter bought a car from these a Nissan leaf from Steve.this car fully charged did 31miles .she drove it obviously once tried to give it back but they ignored calls emails messages and indeed called me shouted at me not to keep calling and messaging .we have had to take legal action to return my daughters first car .they are terrible treated us so badly as soon as we had the car and don't want to know .we obviously have the law on our side and have the right to return the car but this company did not want to know to the point of bulling us not to call and message them and I have the call recorded .avoid avoid avoid

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"Spent more on repairs than car cost!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car from them in September. Now had 2 months off work as it has been into 2 seperate garages 4-5 times with an array of issues, costing over £2000 to fix...and it's still currently in a garage. Rang to explain the issues I've had and the guy I spoke to was very argumentative and rude, despite me speaking to him calmly. Just because a car is "out of warranty" doesn't give you the right to be rude to people. Also, see below a reviewer on this site claims Auto Point are having negative reviews removed from Autotrader. BEWARE.

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"Poor customer experience"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Easy purchase but the dealer was very rude over the phone and in person when I took the car back with a report from a specialist showing there were thousands of pounds of repairs required, including some dangerous defects. Several defects should've been picked up in a recent MOT, which casts a lot of doubt on the trustworthiness of the MOT received from the business next door to this dealer... Ensure you pay on a credit card or a refund may not be easy from here. The car in question is back on the website, Honda CRV RJ07 RXR - check the clutch (stiff, needs replacing), alignment (new parts fitted poorly, with loose wheel bolts!) and warning lights (needs a new airbag system). Update: dealer has had my review on AutoTrader removed, then called me to "apologise", but instead took the opportunity to argue what was actually said. I told him he shouldn't have called if that was his intention and that I would update the review with the interaction.

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+8 Found this review helpful
"2008 Range Rover Sport 2.7"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Only dealer who actually returned my enquiry call promptly. Honest, straight talker and based on his recommendation I drove from Chester to view a Range Rover Sport. I wasn't disappointed. It was IMMACULATE inside with all the fully specced bells and whistles. Ash was a pleasure to deal with. His warranty and breakdown cover was second to none (the best I'd been offered by any dealer!). What a nice guy, very professional. Ash & Autopoint will be my first port of call in 6 months when I'm handing back my second lease car back to Merc. Totally recommended!

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"Sold us a dangerous car "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Would never buy another used car from Autopoint Used Cars they sold me a car with no locking wheel nut which he did pay half to have them removed there was a mark on the windscreen he said it was ok and would affect the mot but we got stopped by the police and told it had to be repaired so that cost £180 now the discs on the front and rear need replacing he said i just put some pads on the rear at a cost of £12 but you can’t put new pads on knackered discs all it did was knacker the new £12 pads and the passenger side rear door doesn’t open from the inside and it’s not the child lock the boot only opens when it wants to. The clutch’s now needs doing the car didn’t cost a lot of money but that isn’t the point. He gave us 6 months warranty but nothing is covered on it. So not I have to do it the hard way through trading standards

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+2 Found this review helpful
"Excellent Service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a Van from the dealers and I was very pleased with the service and I am very happy with my van.

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"Brilliant experience"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am really pleased with my Honda Civic from Autopoint. I have had no issues with it at all and when i received it it, it was clean and in lovely condition and the dealers were super helpful and friendly. The car was a really good price and I will be recommending this dealership to anyone looking to buy a great car.

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"Seat Buyer"
3.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a Seat Leon from Autopoint Used Cars in August. There were a few little bits and bobs wrong with the car that i had to get sorted but nothing serious. The dealers were quite helpful and I have had no issues with the car so I would recommend them.

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"Would recommend"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a VW golf from this dealership back in June and I am very happy with it, its excellent value for money and I have had no major issues with it at all, only minor wear and tear. It runs really well. The dealers at Auto point are very helpful and knowledgeable. I would highly recommend them to anyone.

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Dealership Information

Autopoint Used Cars Ltd is an Independent dealership that is based in Manchester. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
11 reviews3 out of 5 stars — Rated Average
Excellent
5
Very Good
1
Average
0
Poor
0
Terrible
5

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  • Contact Information

    Address

    Autopoint Used Cars Ltd
    Dark Lane
    Manchester
    Greater Manchester
    M12 6FA

    Get in touch

    0161 273 2214
    http://www.autopointusedcars.co.uk/

    Opening times

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    If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

    Dealership Statistics

    54%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Autopoint Used Cars Ltd

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
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    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
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    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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