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The whole outfit is a scam. You buy a car, its faulty , you let them take it back to fix it.. They took 5 months, and mine is still not returned or fixed. They are all in on it, you think you are talking to someone processional, but they are just scammers. They Lie, and dont give you any information. Then finally they will block you , and not let you contact them. Now I am about to take them to court to recover my money. Even though I have rejected the car in the given time, they refuse to refund it. STAY AS FAR AWAY FROM THESE CROOKS AS POSSIBLE.
Reviewer has confirmed their email address
Where to start ? My daughter just bought her first car from these people a nissan leaf! It came charged so she excited went out in It locally we'll she managed 31 miles and it's was flat blinking light empty.well she didn't want the car not fit for anyone ! Since them we messaged rang emailed over and over to return the car but were ignored !eventually I received a call and a nasty call from a Steve telling me off over the phone for calling and emailing to much !he also said he would contact the loan Company and cancel the car .he lied and did nothing. I since emailed over and over trying to get any reply from the dealership but nothing! The finance company contacted the dealership for us but again no reply to them !my daughter is so upset I'm angry .this autopoint york are ignoring usance the nissan leaf is sat in our yard doing nothing it's unusable .this is the worst car dealership I have ever known.please if your reading this believe it do not buy a car from them .they will be reported.
Reviewer has confirmed their email address
Naomi in response to Will not take car back
I’m in the same situation have you had any luck?
Found myself in need of a 7 seater as soon becoming a family of 6. Bought an X5 which we love - however we had a mystery wobble. All credit to David and Steve for taking the car back and trying various solutions to solve the mystery. After a number of weeks we got the car back which now runs perfectly and now wants for nothing. Big thanks to AutoPoint for resolving an unfortunate situation and for doing a proper job.
Reviewer has confirmed their email address
bought a bmw x5 4.8Is. £8500, the most expensive in the country, their advery says cars are the best, whatever is needed is done. car delivered to me. day 1, air bag light on, screen washer bottle just bursts. car was very smelly, and not clean. (not a big deal, but this was not a £2k banger from gumtree) day 10 of ownership serpentine belt systems fails day 10 discover car has no oil. car was delivered freshly serviced with the heads having been off to replace gaskets. where they conveniently missed the fact that the valve stem oil seals have failed. day 22 coil packs fail. Day 60 something all coil packs fail day 61 air suspension fails. can unusable. sits outside out house hasnt moved in months. as its dangerous to drive essentially car not fit to be sold, not fit for purpose. i raise issues. i get a legal letter within minutes. do not buy anything here! please. save the heartache we are going through, as presently suing via finance company and consumer credit act for return of monies. save hassle go buy from a proper dealer, arthur daley springs to mind
Reviewer has confirmed their email address
Just purchased a beautiful Mercedes A Class from Autopoint York. Steve the Manager although new to the business was very friendly and incredibly helpful, making the process easy from the first phone call to driving away. I have to say the car was better than expected and we were thoroughly made up with it. I wish Steve and his team all the best. Keep up the good work.
Purchased a vehicle from Autopoint York and the vehicle broke down. They did try to repair it, but failed and then i took it to an independent garage to be inspected where they found several serious faults with the vehicle due to Autopoint carrying out poor workmanship. Autopoint had their own independent review done which stated the car wasn't in a good condition and shouldn't have been given an MOT. I have tried to reject the vehicle but Autopoint are now refusing to accept the vehicle back under my consumer rights and I have had to take legal action to which they are still currently denying fault despite their own report stating they are at fault.
Reviewer has confirmed their email address
Bought a vehicle a few months ago which has spent more time in the garage getting fixed than on the road. I am now taking legal proceedings against the company as the vehicle was unfit for purpose and an extremely dodgy MOT that was provided with the vehicle is invalid. The vehicle has since been checked by a valid MOT garage and deemed non-road worthy and in a dangerous condition.
Reviewer has confirmed their email address
I bought a 2014 Astra GTC VXR end of December 2020 and didn't receive until end of January 2021, Independant RAC Inspection just done! Hardly any Compression Cylinder 2, Smoking and Eating Engine Oil, Clutch on last legs, Gearbox Worn to Excess! Air Conditioning Inop! Drivers Side Sill Damaged, Bent Front Offside Alloy! Bald Tyre Near side Front ( One week after Dodgy Mot ) Car Serviced before delivery! What Service? Oil Filter Collapsed! Oil looked as if it had never been changed! 57,000 miles? Timing Chain Rattling! I rang Steven at Autopoint and didn't want to know fullstop! I have Video proof and Images of all this shit on this 2014 pile! BEWARE OF THESE CROOKS! OR YOU WILL BE STUNG!
Reviewer has confirmed their email address
John Smith in response to EXTREME WARNING!
Why did you buy this car?
Bought a car that was crashed and no advertised. was leaking got more than a month to fix it than I could not get the money back,, because it was at their workshop, the green side garage and their dodge service... spent the price of the car to fix after all and nobody want to buy it... they do not have a good service and we can not trust them at all... they just pretend to givio attention the let you down with the garbage car the have..
Reviewer has confirmed their email address
We purchased our little Citroen DS3 Cabrio from Autopoint just before Christmas, and we couldn’t be happier. Steve who dealt with our purchase was friendly, helpful and not in the slightest bit pushy. Lovely chap. They pulled out the stops to get the car checked and MOTd so it could be delivered to us between Christmas and New Year. We later had it independently checked and found they had fitted new disks and pads all around, nearly an entire new exhaust system, and a front wishbone. Pretty much everything that could have been a concern with a car that age. We were blown away. We wouldn’t hesitate to visit them again when we’re next in the market for new wheels. Thanks Steve and Autopoint! ⭐️
Reviewer has confirmed their email address
Autopoint York is an Independent dealership that is based in York. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Autopoint York
95 Holgate Road
York
York
YO24 4AZ
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