bought Porsche waited 3 weeks for them to "prep car and check it " after i collected it still had faults then 2 days later broke down.They refused to refund my money said they would fix it 3 weeks later no car and no refund autopoint york is shocking worst car dealer ever cowboys stay clear still no car or money back as of now!

I have never come across such a dodgy garage. I bought a car from here and have received nothing but issues... (I should have known better as when i bought the car a lady was returning hers at the same time). But i did. I have asked the garage several times to make matters right. However i am now taking matters further. The owner dosnt have a clue about cars and customer service. STAY WELL AWAY FROM AUTOPOINT YORK!

It’s a long story, but it took me awhile to find the right car and the trip down to York was well worth the drive. The pre purchase texting/emailing was really straight forward and Brad was always very quick to respond to the many questions I had. The photos of the service book were ideal and allowed me to track down and speak with the Land Rover Specialist. They confirmed one owner and an impeccable SH. We arrived mid-afternoon and all checked out and drove away an hour later after the test drive and paperwork was completed. There was a slight issue with my finance payment coming across, but Brad took this in his stride and spoke with the company directly and ‘sorted it out’. I would have no hesitation in buying from Autopoint York again.

We purchased a land cruiser from Autopoint York as we wanted a big vehicle to tow our trailer on the way home the dash traction control and ABS light came on we took it back they had it for some time and returned the car after a short time the lights came back on we took it to our local garage and he said come and look at the underside of the car, it rotten with rust and a large hole underneath It had an MOT but no advisories, I insisted that it was taken back to the MOT station i went under the car with the tester and pointed out the holes and the back wing held on with bath sealant he just said "oh i missed that" but said the car was still a pass. I contacted the dvla and spoke to our local tester he said that as the test station we out of his area he could not do a lot it needed to go to his opposite number in york when i asked how getting copies of old mots there is a history of rust but clear on the last test he said that there is no legal requirement for the tester to put any advisories he admitted its a loophole that is used to give a car a clean bill of health We had to exchange the car for a discovery and we had lost 2500 on the value of the landcruiser . Connor has a very fitting name Alexander will not talk to any customer I have reported them to trading standards He had been in court for this yet they have done nothing to stop the man trading read into that what you will if you type in Alexander Snee Ltd in Holgate Road fined over unsafe cars after complaints end up in court in the press you will see its just history repeating itself i pity the person that gets the land cruiser with its silicon wing and the underside rott because it was put back on sale I have also reported this to the AA and i believe this is ongoing I am attempting to get Alexander's home address to take further action !

Never ever use Autopoint York ,there a complete dody people and cars ,bout car 12 half grand little did I kno as been a women ,5 month had it in out garage shockers driver door wouldn't open and all electrics so took it to Audi to get checked out 4 and half grand to fix ,they are terrible I would warn everyone not to go to this garage as they rip you of dodgy cars and staff

Bought a freelander 2 on a 11 plate within the 30 days returned the car as there was a problem with the with it . Autopoint York informed me the rear diff had to be changed .. two weeks ltr as they were delivering the car . They had to turn round and go back to the garage as it still wasn’t running right .. when I informed them that they could keep the car as I was in my rights to return it within 30 days they tried every excuse in the book to refuse to take it back .. the car they loaned me to use had more problems than I care to list .. the fact I found out it wasn’t taxed was most annoying and could have landed me with a fine and penalty points .. a bunch of cowboys to be avoided.. and still not got my money back even thou they have the car ...

AVOID AT ALL COSTS. I purchased a car beginning of February from autopoint at York through Connor. Upon delivery the car had leaks under the engine. They then recieved the car back and had it for 12 days after I got it back on still had leaks engine coolant and engine oil as confirmed by a local garage also the bumper had been damaged but wasn't before as I still have pictures from sale ground. which was advised by a lawyer. We have been trying to reject this car for 6 weeks now and got passed from person to person after finally getting a reply yesterday saying that we did not reject within our 30 days although we have proof that we did. We have actually sold the car today and lost over 1750 which is heart breaking but we couldn't deal with the stress and lies from autopoint. Not once did we hear from a higher person for example ross alexander. Who is the owner, we just got told ross is to annoyed to speak to us. Really professional for a car dealer I know. There is so much more things I could list but be far to long. I'd just like to warn people to never use this garage or any of there other sites to purchase a car as would hate for someone to have to go through the stress and trouble this so called garage have caused. If I could put less than one star trust me I would be. Terrible service and staff Ross, Connor and Brad I have never met people so Unprofessional